13-01-036

GROUP
@) HYUnDRI
nEW THJnKJnG.
nEW POSSIBILITIES.
Technical Service Bulletin
SUBJECT:
rl *IMPORTANT :
CAMPAIGN
DATE
AUGUST 2013
NUMBER
13-01-036
MODEL(S)
Genesis (BH), Equus (VI)
DIS NAV IGATION SYSTEM MAP UPDATE
INSTALLATION PROCEDURE
(SERVICE CAMPAIGN TQ3)
*** Retailed Vehicles***
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repa ir.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Veh icle Information" screen via W EBDCS to identify open Campaigns.
DESCRIPTION: This bu lletin provides the procedure to install the Genesis Sedan and Equus map update
software to the DIS Navigation System.
*IMPORTANT
Inform t he customer that all navigation, Bluetooth, and audio settings (previous destinations,
home, addresses, phone numbers, radio presets, etc.) will be erased during the map software
update procedure.
*IMPORTANT
Make a copy of the acknowledgement form on the last page of this bulletin for the customer to
sign and include with the repair order.
*IMPORTANT
The map update procedure will take approximately 3 hours.
Circu late To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
Applicable Vehicles:
GENESIS (BH) equipped with DIS( Jog Dial): Produced from Jun. 1, 2010 to Jan. 30, 2011
EQUUS (VI) : Produced from August 1, 2010 to Dec. 3, 2010
PARTS INFORMATION:
Two sets of the program ming discs have been sent to each dealer to be used for the navigation system
map update.
Add itiona l sets of the programming discs ca n be ordered through the PDC.
PART NAME
PART#
2013 HARMAN DIS V6 MAP UPDATE KIT
00201 HARMANDIS
WARRANTY INFORMATION :
OP CODE
....__.
30C045RO
TSB #: 13-01-036
OPERATION
..,,
-
DIS NAVIGATION MAP UPDATE
·-,r-'
I
OP TIME
1.0 M/H
Page 2 of 17
SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
Service Procedure:
MAP UPDATE AUTHORIZATION CODE RETRIEVAL PROCEDURE:
*IMPORTANT
Refer to steps 4.19 - 4. 21 to check the current map version . If the
version is 03.00.00 2012.09.01.01 , then an update is not necessary.
1.1
Go to the website
https://www.mapnsoft.com/201 3vdsh
ma
<8> HY Un OR I
HYUNDAI :.\1ap Updates
Select the vehicle you wish to update,
enter your dealer code , VIN , Device
ID, and then select Submit.
Device ID retrieval instructions is
found in steps 2.1 - 2.3.
0 Genesis(fouch)
0
Equus(DIS)
Dealer Code :
VIN :
0 Genesis(DIS)
0
Santa Fe
::======~
(5 digits)
(17 digits)
J(10 digits)
Device ID :
________,
Email : (Op tional) ,____
I Submit I
Customer ).ifap Update Summary
1.2
Afte r selecting the Submit button, the
authorization code will be populated.
HYUNDAI :M ap Updates
0
0
Genesis(fouch)
Equus(DIS)
0
0
Genesis(DIS)
Santa F e
*NOTE
The website from above
https://www.mapnsoft.com/2013vd
shma is only valid for vehicles
within this campa ign. If you are
not able to retrieve the map update
PI N code, then please re-check to
make sure the VIN is within this
campa ign.
D ealer Code :
VIN :
(5 digits)
:::::::========:
~-----] (17 digits)
Device ID :
]
Email : (Optional) ~===1
(10 digits)
I Submit I
Customer ).i[ap Update Summary
Dealer C ode : ca5 14 (8)
VIN : PETERTESTVINNUM 12
Device ID : 123..+567890
Date: 8/28./2~
tj, 0J.l-..__...,...~--~
AuthCo · 233S-AQAT-UZFJ-F336
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
RETRIEVING HW DEVICE ID:
2.1
GENESIS: (Retrieving Hardware
Device ID)
Enter the software update menu by
simultaneously pressing the [BJ
DI SC/AUX, [CJ BACK, [DJ
NAV l/MENU buttons while pressing
the [A] VOL KNOB.
EQUUS: The buttons are in the
same location as Genesis, on ly the
functions are slightly different .
Enter the software update menu by
simultaneously pressing the [B]
DIAC/AUX [C] BACK, [D]
NAVl/MENU buttons while pressing
the [A] VOL KNOB.
2.2
Using the CCP (Center Control
Panel), scroll the focus bar down to
' Software Update' on the left side of
the display screen, and 'jog' the CCP
to the right. Select ' HW Device ID'.
2.3
The HW Device ID wi ll be displayed
on screen.
i * NOTE
11-------~
If the HW Device ID is not shown
on screen, then proceed with
updating the operating software
in the next section. After
updating the operating software,
then the device ID will be shown
on t he s cre e n .
TSB #: 13-01-036
Page 4 of 17
,SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
POTENTIAL UPDATE ERRORS
The software update can be interrupted or fail under the following conditions:
A.
The softwa re discs have significant su rface scratches. Th is can lead to data loss or discs that
simply cannot be read . If this is the case, remove the disc and wipe clean with a clean soft cloth
from the center of the disc stra ight o ut to the edge of the disc. Never wipe a disc in a circu lar
pattern. If the disc still causes an error, use a new software disc.
B.
The vehicle's battery vo ltage is interrupted or falls below 9V. If this is the case, the system will
attempt to re-start the update automatically when a stable power supply is attached to the
vehicle. If it does not re-start automatically, repeat the steps for that disc.
C.
If a serious erro r occurs duri ng the update process, the system will enter an emergency recovery
mode. If this is the case, an emergency application loading message will appear on the screen.
This process can take between 1.5 to 4 minutes.
OPERATING SOFTWARE DISC SELECTION AND INSTALLATION PROCEDURE:
1 *NOTE i
Ensure the OPERATING SOFTWARE
is updated first before proceeding to
navigation map update.
OPERATING SOFTWARE UPDATE consists
of an ORANGE , YELLOW, OR GREY disc .
Follow the procedure below to determine
which disc to use for you r vehicle.
OPERATING SOFTWARE DISC
SELECTION:
3.1A GENESIS:
Repeat Step 2 .1 to enter the softwa re
update Menu .
Check unit ve rsion under
'HyundaiBH'. If the unit ve rsion starts
with NUMBERS and NO LETTERS ,
then use the ORANGE disc (Type 1).
TSB #: 13-01-036
Page 5 of 17
'
SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
3.1 B If the unit ve rsion under 'HyundaiBH '
shows LETTERS (ex. R or RH) , then
use the YELLOW disc (Type 2).
3.1C EQUUS:
V4
OPERATING SOFTWAftE UPDATE
All Equus vehicles will use the GRAY
disc.
~
*NOTE
--
'MnSCIFT
:------~
tJ~])
EQUUS
Complete operating software
update first, and then follow
with Map Disc1 (PURPLE), Map
Disc2 (PURPLE) and Map Disc3
(PURPLE).
3.2
OPERATING SOFTWARE DISC
INSTALLATION:
St art the vehicle's engine or turn to
IGN ON and connect a battery charger
(10 A/Hr setting recommended). If the
engine is not started and the vehicle is
connected to a battery charger,
ensure that the headlamp switch is in
the OFF position, and the HVAC
blower fan is OFF.
3.3

Never turn the vehicle ignition OFF
during the update process.
*NOTE
Turn the vehicle ON and let the engine
idle before starting the software
upload.
Press the CCP (Center Control Panel)
knob DOWN to acknowledge the
ca ution screen message.
i*
NOTE
1 ----------.
Record the customer's AM , FM
and XM radio stations.
T SB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
3.4
Ensure that there are no discs in the
changer mechanism by pressing and
holding the eject button [B] for 3
seconds. This wil l eject A LL discs that
may be in the mechanism.
Verify that the message, 'No Disc' is
displayed on the screen .
[A] Vol Knob [B] Eject Button [C]
Load Button.
3.5
Press the load button [C] and only
insert one operating software
disc(Ora nge, Yellow, or Gray)
3.6
Repeat Step 2.1 to enter the softwa re
update Menu .
Using the CCP (Center Control
Panel) , scroll the focus bar down to
'Software Update' on the left side of
the display screen, and 'jog' the CCP
to the right. Se lect 'Update from CD'.
3.7
Select 'Start selected update'. A
pop up message will appear, then
select 'Yes' to start softwa re
download.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
3.8
The system wi ll then re-boot. You will
see the system's sp lash screen
momentarily.
The software update process will
begin and a download progress
indicator will appear for a few
moments.
3.9
The installation progress indicator will
now be displayed and the installation
will begin.
After the successful download and
in stallation of the operating softwa re,
the system will re-boot and display the
splash screen fo r a few seconds.
~ *IMPORTANT If-----~
When beginning the
OPERATING SOFTWARE
UPDATE, carefully watch the
start of the process for 3
minutes, and then return after
20 minutes (total time).
NAVIGATION MAP UPDATE INSTALLATION PROCEDURE:
4.1
You may now insta ll the map softwa re
update, after completing the operating
software update. Ensure the engine is
still running , or connected to a battery
charger as stated in step 3 .2 and turn
to IGN ON .
Never turn the vehicle ignition OFF
during the update process.
*NOTE
Turn the vehicle ON and let the engine
idle before starting the software
upload.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4.2
Press the CCP (Center Control Panel)
knob DOWN to acknowledge th e
caution screen message.
4.3
Ensure that there are no discs in the
changer mechanism by pressing and
holding the eject button [B] for 3
seconds. This will eject ALL discs that
may be in the mechanism.
Verify that the message, 'No Disc' is
displayed on the screen.
[A] Vol Knob [B] Eject Button [C]
Load Button.
4.4
Press the load button [C] and insert
Map Disc1/3 (PURPLE) when
prompted.
l * NOTE Ii--------~
Do not insert 2/3 or 3/3 Map
disc at this time.
4 .5
After a few moments, the LCD screen
wi ll display a "Disc Error" message
indicating the disc is a "non-playa ble
format" disc. This is normal.
j * NOTE
Ii --------.
Wait 10 seconds after the disc
is inserted before proceeding
to the next step.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4.6
Enter the software update menu by
simultaneously pressing the [B]
DISC/AUX, [C] BACK, [D]NAVl/MENU
buttons whi le pressing the [A] VOL
KNOB .
4.7
Using the CCP (Cente r Control
Panel), scroll the focus bar down to
'Software Update' on the left side of
the display screen , and 'jog' the CCP
to the right.
4.8
Highlight 'Update from CD' and then
press the CCP (Center Control Panel)
down.
4.9
Select 'Start selected update'.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4 .10 The user authentication guide screen
will display.
4 .11 The authentication code should be
entered on the pop-up screen as
shown to the right, using the CCP
(Center Control Pane l), and then
select 'OK'.
4.12 The system w ill then re-boot. You wil l
see the system's splash screen
momentarily.
The software update process wi ll
begin and a download progress
indicator wi ll appear for a few
mome nts.
4 .13 The install ation progress indicator will
now be displayed and the insta ll ation
wi ll begin.
1 *IMPORTANT
Jt--- -------.
Starting download
When beginning the Map
Disc1/3 (PURPLE) update,
carefully watch the start of the
process for 3 minutes, return
after 20 minutes and watch for 3
minutes, and then return after
25 minutes.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
~ * NOTE :1-------~
If you get error "Ox1101 " on the
screen, press (H) XM/DISC, (E)
BACK, (F) NAVI MENU, Rotate
knob CCP (G) at the same time
to reset the head unit. Begin
step 4.6 again to enter the S/W
update menu and re-enter the
Authentication Code.
4.14 After the successful download and
installation of the Map Disc 1/3
(PURPLE), the system will re-boot
once again and display the splash
screen.
4.15 The ca ution screen disclaimer will be
displayed. Press the CCP (Center
Control Panel) down to acknowledge
the disclaimer.
4.16 Press the Eject button and remove
Map Disc1/3 (PURPLE).
4.17 Repeat steps 4.6 - 4 .9 to perform the
insta llation of Map Disc 2/3 (PURPLE)
and Map Disc 3/3 (PURPLE).
~*NOTE I
Map Disc 2/3 (PURPLE) and
Map Disc 3/3 (PURPLE)
installation procedures DO
NOT require the input of the
authentication code.
TS B #: 13-01-036
l * IM PORTANT 1-----------.
When beginning the Map Disc 2/3
(PURPLE) and 3/3 (PURPLE) update,
carefully watch the start of the
process for 3 minutes, return after 20
minutes and watch for 3 minutes, and
then return after 25 minutes.
Pag e 12 of 17
SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4.18 After completing the installation of
Map Disc 3/3 (PURPLE), the system
will re-boot once again and display the
splash screen .
Press the Eject button and remove
Map Disc3/3 (PURPLE).
4.19 The caution screen disclaimer will be
displayed . Press the CCP (Center
Control Panel) down to acknowledge
the disclaimer.
4.20 Enter the software update menu by
simultaneously pressing the [B]
DISC/AUX , [C] BACK, [D]NAVl/MEN U
buttons while pressing the [A] VOL
KNOB.
4.21
The software version for "Navigation
database" should display:
03.00.00 2012.09.01.01
~
* NOTE I_ _ _ _~
Before proceeding to the next
quick check process:
- Shut down the vehicle ACC off.
- Wait for more than 3
minutes and do not
touch the brake pedal.
Do not open/close doors,
since this will cause the
system to wake-up.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4 .22 Start the engine. Press the CCP
(Center Control Panel) down to
acknowledge the disclaimer.
4.23 Press the AM/FM button on the CCP
(Center Control Panel) panel.
• Using the CC P dial , jog to the left of
the screen and highlight 'Local
Stations'.
• The right side of the screen should
now be populated with a list of local
(strong) FM stations.
4.24 Press the XM button on the CCP
panel.
• Using the CCP dial, jog to the left of
the screen and highlight 'Ch annel
List'.
• The right side of the screen should
now be populated with the XM
Channel List.
--> Check whether an XM station is
correctly playing and whether the
correct channel name displays on the
upper status bar.
--> Check whether the Channel List
shows all XM channels correctly.
--> Check whether the Category List
shows all XM categories correctly.
i *NOTE I
The vehicle must be outside
w ith a clea r view of the
southern sky for the Channel
List to populate correctly.
TSB #: 13-01-036
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4.25 In the navigation address search, if
the location is different, change the
default state value from Ml (Michigan)
to the customer's state of residence.
·Press the NAVl/MENU button , jog
the dial to the right of the screen, and
highlight ADDR ESS. Press the CCP
knob down.
• From the Smart Speller, jog the dial
down to highlight STATE/PROV.
Press the CCP knob down .
• Using the Smart Speller, spell the
state. Alternately, yo u may simply
move the dial to the left and select th e
state from the list. Once you have
selected the state from the list, press
the CCP knob down to change the
default state.
• The upper left-hand of the screen
should now display the new default
state.
4.26
I"
I
Press the button
on the
steering wheel for voice recognition
and check for a 'Beep' sound.
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
4.27 Press the MAP button on the CCP
panel and drive the vehicle a short
distance (e.g. 1 city block) with at least
(2) changes in heading orientation
(head up, north up). Ensure that the
vehicle icon on the screen matches
the actual location and direction.
4.28 Program the customer's AM , FM and
XM radio stations and verify that th ey
are functioning normally.
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SUBJECT: DIS NAVIGATION SYSTEM MAP UPDATE INSTALLATION PROCEDURE (SERVICE CAMPAIGN TQ3)
I_ _ _ __ _ _________________ acknowledge that all Navigation,
Bluetooth and audio settings (p revious destinations, home addresses, phone
numbers, radio presets, etc. wil l be erased during the map software update
procedure .
(Customer Signature)
(Dealer Personnel Signature)
(Dealer Name)
(Date)
(Date)
(Date)
(Please provided a signed copy to the customer along with the Repair Order,
retain the original for Dealer records)
TSB #: 13-01-036
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