T-SB-0074-14

@TOYOTA
T-SB-0074-14
Technical Service Bulletin
August 7, 2014
2015 Land Cruiser Pre-Delivery Service (PDS)
Service
Category
Section
General
Market
Pre-Delivery Service
USA
Toyota Supports ~
ASE Certification
V
Applicability
YEAR(S)
MODEL(S)
2015
Land Cruiser
ADDITIONAL INFORMATION
Introduct ion
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback
indicates the following areas deserve special attention when performing PDS :
• Careful inspection for paint chips/scratches and body dents/dings.
• Proper operation of electrical accessories (including interior lig ht, clock, and radio reset) .
• Interior cleanliness.
• Proper function of mechanical systems .
Customer retention and proper maintenance of vehicles has been a major focus for Toyota . To help
remind customers that regular oil changes are essential to the proper maintenance of their vehicle,
dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing
this, customers will be reminded to return to your dealership for their first oil change . Your current
oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection
& Cleaning.')
A new PDS Check Sheet has been developed for the 2015 model year Land C ru iser. Some check
points have been added , expanded, or clarified. Bulletins are available for items in bold type.
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the requ ired service should be
perfo rmed under warranty. Reimbursement will be manag ed under the wa rranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed PDS
check sheet in the customer's file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit.
An additional Repa ir Order completed in conjunction with normal PDS must have time punch/flags
for service. If multiple repairs are performed, separate time flags must be punched for each repair.
© 20 14 Toyota Motor Sales, USA
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@TOYOTA
August 7, 2014
T-SB-0074-1 4
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2015 Land Cruiser Pre-Delivery Service (PDS)
Warranty Information
OP CODE
DESCRI PTION
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
1.2
-
-
-
Required Too ls & Equipment
REQUIRED EQUIPMENT
Techstream 2.0*
SUPPLIER
ADE
Techstream Lite
PART NUMBER
QTY
TS2UNIT
TSLITEPDLR01
1
' Essential SST.
NOTE
• Only ONE of the Techstrea m units listed above is required .
• Software version 9.10.037 or later is required .
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.
Before Inspection
When performing new car Pre-Delivery Service, install Short Pin before moving vehicle from storage
lot so that Functional Operation checks can begin as soon as vehicle is moved into service stall.
1. Install Short Pin - see check sheet
Functional Operation
Apply parking brake and cycle the ignition "IG-ON," place gear selector in reverse , turn on lights and
rear defogger. Unlock all doors, release fuel door, release luggage compartment hatch.
1. Check dome, courtesy, map, and sun visor lights*
2. Check warning/indicator lights, gauges, and horn
3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, emergency flashers, and brake lights
5. Check inside/outside rear view mirror operation/adjustment
6. Check cigarette lighter* and power outlets
Check the power outlet using an electrica l accessory designed for this use.
© 2014 Toyota Motor Sales, USA
@TOYOTA
T-SB-0074-14
August 7, 2014
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2015 Land Cruiser Pre-Delivery Service (PDS)
Functional Operati on (Continued)
7. Check audio/navigation*/backup camera* systems and set clock
For navigation, set the destination search area to local position .
8. Install shift-lock override button cover
9. Check sliding roof*
10. Check Rear Seat Entertainment System operation*
11 . Check Curtain Shield Airbag Roll Sensing switch and light*
12. Confirm Automatic Door Lock (AOL) function
Walkaround Inspection
Starting at the left front door, check window and door lock operation and the operation of all power
windows and door locks from master power switch , on vehicles so equ ipped . While wa lking around
vehicle in a counterclockwise direction, open left rear door and check operation of window reg ulator
and door lock, set child safety door locks to the normal (unlocked) position. Assure tightness of
interior garnishes and check seat belts. Inspect luggage compartment contents and lights at rear
of vehicle. Repeat checks at right rear door. Inspect right front doo r window regulator and lock
operation and garnishes. Check seat and seat belt operation . Continue on around to the front of
the vehicle checking lights.
1. Check Smart Key System - T-SB-0024-14
2. Check window operation
3. Check that engine starts with all keys
4. Check that child safety door locks are in normal (unlocked) position
5. Check seats and seat belt operati on
6. Check rea r defogger/rear view mirror defogger*
7. Check side marker, tail, backup, and license plate lights
8. Check luggage compa rtment light and trim appearance
9. Check jack and tool installation
10. Check headlight aim
Refer to the Repair Manual for procedure s.
© 2014 Toyota Motor Sales. USA
@TOYOTA
T-SB-0074-14
August 7, 2014
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2015 Land Cruiser Pre-Delivery Service (PDS)
Under Hood
1. Check engine oil level
2. Check brake and power steering fluid levels
Visually inspect using see-through reservoirs.
3. Check engine coolant level
4. Check windshield washer fluid level
5. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PG001 -06, "Battery Maintenance for In-Stock Vehicles &
Pre-Delivery."
NOTE
Battery SOC should be a minimum of 75%. Please enter the SOC Reading on th e space
provided on the check sheet and attach the printout to the check sheet.
6. Inspect for fuel, oil, coolant, and other fluid leaks
Under Vehicle (On Hoist)
1. Remove disc brake anti-rust covers/ant i-corrosion wheel film * - PD017-04
Visually inspect rotors for ru st.
NOTE
For best rotor rust prevention, retain wh eel film on vehicle until just prior to customer delivery.
2. Inspect tires for defects/damage and adjust spare tire air pressure
NOTICE
Compact spare tire - 60 psi (413 kPa).
3. Activate and initialize the Tire Pressure Warning System (TPWS) - see check sheet
4. Install wheel covers/caps/spare tire wheel covers*
5. Inspect for fu el, oil, coolant, and other flu id leaks
6. Inspect under the vehicle for damage, rust, etc.
7. Visually check bolts and nuts on chassis and powertrain for looseness
8. Install rubber body plugs* (stored in glove box or center console)
© 2014 Toyota Motor Sales, USA
@TOYOTA
T-SB-0074-1 4
August 7, 2014
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2015 Land Cruiser Pre-Delivery Service (PDS)
Road Test
A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving co nditions. Check for unusual noise and driving performance.
1. Check cold engine operation
Check starting and fa st idle operation performance.
2. Check engine operation during warm-up
Check that engine operates smoothly duri ng warm-up.
Check for unusual noise, engine vibration , rough idle, etc.
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check automatic transmission operation
Check automatic transmission operation , including operation in each range, neutral start switch ,
and shift lock system.
5. Check brake and pa rking brake operati on
Check brake function , including unusual noise, parking brake performance, and all related
brake system indicator lights.
6. Check steering operation and off-center/vehicle pull/flutter
Check steering function .
Check steering off-center/vehicle pull/flutter.
7. Inspect for abnormal noise and vibration
8. Inspect for squeaks and rattles
9. Check front and rear* heater and A/C operation
10. Check cruise control operation*
Check cruise control, including On-Off switch, "SET/COAST," "RESUME/ACCE L," and
"CANCEL'.' functions.
11 . Check front seat heater/ventilation operation*
© 2014 Toyota Motor Sales, USA
@TOYOTA
August 7, 2014
T-SB-0074-14
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201 5 Land Cruiser Pre-Delivery Service (PDS)
Final Inspection & Cleani ng
1. Remove interior protective covers, unnecessary labels, tags, etc. (Remove protective covers
just before delivery to the customer)
Remove plastic covers from door panels, seats, head restraints, and sun visors, as required .
Remove labels, tags, and stickers (except those containi ng owner information).
NOTE
Co ns umer information labels, such as airbag information wa rn ing and bumper information
l abels, MUST be left on t he vehicle until delivery to a retail custo mer.
2. Visual ly inspect all interior parts for installation , damage, fit, dirt, etc.
3. Verify floor mat applicat ion and install using retaining clips* - T-SB-0029-14
4. Verify green light is illuminated on SOS (Safety Connect) button*
NOTE
Vehicles may arrive with hanger requesting inspection to Safety Co nnect system . If system is
working properly and g reen light is illuminated , disregard hanger.
5. Remove Rapgard™ and clear protective bumper film*
Ensure that ALL glue residue is removed .
6. Wash and clean vehicle
7. Inspect paint finish for scratches, chips, rust, dents, damage, etc.
8. Inspect exterior body parts for proper installation, damage, rust, etc.
9. Place oil change sticker on inside of windshield , top left corner
Comp lete the mileage or date recommendation and apply the oil change reminder sticker to the
inside of the windshield, top left corner. You may use your curre nt oil change reminder sticker.
10. Place Owner's Guide and first aid kit portfolio* in glove box
11 . Perform Techstream Health Check
Perform Health Check to ensure that diagnostic trouble codes are not present. Health Check
results ca n be printed for the customer at del ivery, or for the dealer file, using the Diagnostic
Report function.
12. Install roof rack cross bars and leg covers - T-SB-0071 - 14
13. Install front license plat e* - see check sheet
© 2014 Toyota Motor Sales. USA
@TOYOTA
T-SB-0074-14
August 7, 2014
2015 Land Cruiser Pre-Delivery Service (PDS)
Final Inspection & Cleaning (Continued)
14. Install towing wire harness connector - see check sheet
15. Install receiver towing hitch cap
"Inspect or install when eqU1pped or reqUJred
© 2014 Toyota Motor Sales. USA
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