T-SB-0175-13

@TOYOTA
December 3, 2013
T-SB-0175-13
Technical Service Bulletin
Satellite Radio Inoperative
Service
Category
AudioNisual/Telematics
Section
AudioNideo
Toyota Supports ~
Market
ASE Certification
USA
W
Applicability
YEAR(S)
MODEL(S)
2014
Corolla
ADDITIONAL INFORMATION
Introduction
Some 2014 model year Corolla vehicles equipped with navigation system may exhibit a condition
where the radio display does not show the satellite radio option after the battery is reconnected
or when the Short Pin is installed.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown
below.
MODEL
Corolla
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
TMMMS
5YFBPRHE#EP005171
TMMC
2T1BURHE#EC010404
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
860031
R & R Radio Assembly
0.4
86100-02100
87
71
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle' s in-service date .
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
© 2013 Toyota Motor Sales, USA
Page 1 of 5
@TOYOTA
Page 2 of 5
December 3, 2013
T-SB-0175-13
Satellite Radio Inoperative
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Plastic Pry Tool Kit*
00002-06020-01
1
• Essential SST.
NOTE
Additional SSTs may be ordered by c alling 1-800-933-8335.
Parts Information
PART NUMBER
PART NAME
QTY
86100-02100
Receiver Assy, Radio & Navigation
1
86804-02020
Cover Sub-Assy, Navigation computer
1
NOTE
•
Part number 86100-02100 includes MAP micro SD card.
•
Part number 86804-02020 does not include MAP micro SD card.
• Radio ID number is 100150.
© 2013 Toyota Motor Sales, USA
@TOYOTA
T-SB-0175-13
December 3, 2013
Page 3 of 5
Satellite Radio Inoperative
Repair Procedure
1. Verify that the radio display does NOT show the satellite radio option.
Figure 1. Radio Display w ithout Sate llite Radio Option
Figure 2. Radio Display w ith Satellite Radio Option
• If radio display does NOT show the satellite radio option, go to step 2.
• If radio display shows satellite radio option, STOP - this bulletin does NOT apply.
2. Verify that the connectors between the head unit and the extension module are fully seated.
• If the connectors are fully seated, go to step 3.
• If the connectors are NOT fully seated, STOP - this bulletin does NOT apply.
© 2013 Toyota Motor Sales, USA
@TOYOTA
T-SB-0175-13
December 3, 2013
Page 4 of 5
Satellite Radio Inoperative
Repair Procedure (Continued)
3. Verify that there is no power from the navigation receiver assembly to the stereo component
tuner assembly by measuring the voltage according to the value in the table below.
TESTER CONNECTION
CONDITION
SPECIFIED CONDITION
C-4 (+82) - C-8 (GND2)
Always
11 to 14 V
NOTE
The navigation receiver assembly connector and the stereo component tuner assembly
connector MUST be connected during measurement.
Figure 3.
E1(A), E2(B), E29(C), E30(F), a1(E), b1 (T), k1 (G), u2(D)
Radio & Display Receiver Assembly
E65(L), E66(M), E67(N), E68(0 ), a3(P), b3(Q), k3(R), u4(S)
Navigation Receiver Assembly
E62(H), E63(1), E64(J), u3(K)
Radio Receiver Assembly
USV4
USG4
LV1
ACC2
GND2
©
~ ·~ ·~
-·
~ · .,!..
..
-·,
I
r--
~
.. - ..
0
0
~
.:.
- - - ,_
0
.. -
:n: • ~
- - -- - - - -
.:.
...
I
.. 0
>- ~
XM
Antenna
8 c
GND2
a2(A), b2(B), k2(C)
Stereo Component Tuner Assembly
• 1 Radio & Display Receiver Type
# : There is no wire color information.
• 2 Navigation Receiver Type
• 4 Radio Receiver Type
•10 . w/ Stereo Component Tuner Assembly
Navigation Receiver A ssembly Connector
2
© 2013 Toyota Motor Sales, USA
Stereo Component Tuner A ssemb ly Connector
@TOYOTA
T-SB-0175-13
December 3, 2013
Page 5 of 5
Satellite Radio Inoperative
Repair Procedure (Continued)
• If there is no power, go to step 4.
• If there is power, STOP - this bulletin does NOT apply. Refer to the Technical Information
System (TIS), applicable model and model year Repair Manual:
2014 Corolla:
AudioNisual!Telematics - Navigation/Multi Info Display - "Navigation I Multi Info Display:
Navigation System: Problem Symptoms Table"
4. If connectors are fully seated but there is no power from the navigation receiver assembly
to the stereo component tuner assembly, order a replacement radio through the applicable
radio exchange program per the Toyota Warranty Policy and Procedures, "Policy 4. 13: Audio
Systems Warranty. "
5. Remove the original radio.
Refer to TIS, applicable model and model year Repair Manual:
• 2014 Corolla:
AudioNisual/Telematics - AudioNideo - "Navigation/Multi Info Display: Navigation
Receiver: Removal"
6. Install the NEW radio.
Refer to TIS , applicable model and model year Repair Manual:
• 20 14 Corolla:
AudioNisual!Telematics - AudioNideo - "Navigation/Multi Info Display: Navigation
Receiver: Installation "
7. Confirm that the satellite radio option is shown on radio display and that the radio operates
properly in all modes.
© 2013 Toyota Motor Sales, USA