T-SB-0181-13

@TOYOTA
Technical Service Bulletin
December 17, 2013
T-SB-0181-13
Overhead Console Sunglass Holder Difficult to Open or
Close and/or Does Not Stay Closed
Service
Category
Vehicle Interior
Section
Interior Panels/Trim
Market
Toyota Supports ~
ASE Certification.
USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2012 - 2013
Highlander, Highlander
HV
WMl(s): 5TD, JTE
Introduction
Some 2012 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition
where the overhead console sunglass holder is difficult to open or close, and/or the sunglass holder
door will not stay closed. The sunglass holder latch (Retainer, Roof Console Box Hinge) has been
updated to address this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown
below.
MODEL
DRIVETRAIN
ENGINE
PRODUCTION CHANGE EFFECTIVE VIN
5TDZK3EH#DS110678
2WD
Highlander
Highlander HV
5TDYK3EH#DS110678
2GR-FE
5TDBK3EH#DS216249
4WD
5TDDK3EH#DS216249
2WD
1AR-FE
4WD
2GR-FXE
5TDZA3EH#DS037001
JTEDC3EH#D2014290
JTEBC3EH#D2014294
Parts Information
PART NUMBER
PART NAME
QTY
63663-48020
Retainer, Roof Console Box Hinge
1
© 2013 Toyota Motor Sales, USA
Page 1 of 3
@TOYOTA
December 17, 2013
T-SB-0181-13
Page 2 of 3
Overhead Console Sunglass Holder Difficult to Open or Close and/or Does Not
Stay Closed
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
BD1 311
R & R Sunglass Holder Latch
0.3
63663-48020
9A
13
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Plastic Pry Tool Kit*
00002-06020-01
1
* Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Repair Procedure
1. Verify the condition as stated in the Introduction.
2. Remove the roof console box assembly.
Figure 1.
A. Using the plastic pry tool, disengage the
2 clips, 3 guides , and fastener.
B. Disconnect the connector(s) and remove the
roof console box assembly.
© 201 3 Toyota Motor Sales, USA
@TOYOTA
December 17, 2013
T-SB-0181-13
Page 3 of 3
Overhead Console Sunglass Holder Difficult to Open or Close and/or Does Not
Stay Closed
Repair Procedure (Continued)
3. Remove the sunglass holder latch.
A. Open the sunglass holder to the fully open position.
NOTE
The overhead console may need to be held upside down to get the sunglass holder
to open.
B. Remove the sunglass holder latch by pushing the tabs inward (see 1 in Figure 2), rotating the
latch clockwise (see 2 in Figure 2), and pushing the tabs through the opening.
Figure 2.
4. Install the NEW sunglass holder latch in the reverse order of removal.
5. Reinstall the overhead console in the reverse order of removal.
6. Verify proper operation of the sunglass holder and all the related components.
© 2013 Toyota Motor Sales, USA