21113

February 11, 2013
To:
Lexus General Managers
Subject:
UPDATE REGARDING CUSTOMER NOTIFICATION OF SETILEMENT AGREEMENT IN
ECONOMIC LOSS LITIGATION RELATED TO PAST RECALLS
In December 2012, Toyota announced that ii had entered into an agreement lo resolve certain economic loss class
action hligation in the US This update offers addtlional information lo help you andyour staffprovtde information lo
dealers lo help them answer inquiries from customers.
Background
As announced at the end of last year, Toyota has entered into a proposed settlement to resolve certain class action
litigation filed against the company in the wake of the 2009 /2010 reca lls. O n February 11, 2013, the next phase of the
settlement process will begin. During this phase, the court-appointed Administrator will mail notifications to certain
current and former customers alerting them to the settlement. Approximately 20 million notices will be mailed by March
29, 2013.
In addition, beginning in March notice of the settlement will run in select U.S. publications and banner ads will be posted
on the internet in order to alert consumers to the settlement. The broad reach of the notification process could generate
inquiries from customers, who may reach out to Lexus dealers for more information. A copy of the publication schedule
is attached for your reference (please do not citstribute this document).
The text of the mailed and published notices is available on the settlement website,www.ToyotaELsettlement.com.
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed administrator,
Gilardi & Company. For more information, customers can visit the settlement website or call 8 77-28 3-0507 . A copy
of the proposed settlement agreement is also available on the website; it includes a list of affected vehicles, a description
of the settlement and estimated dates and deadlines.
Please note that the Court must grant final approval of the settlement before eligible participants are determined and any
benefits are made available. Because the settlement is contingent on Court approval, we w ill provide you with further
updates and additional information if the settlement is approved. You can also check the settlement website for status
updates.
1.
Dealer N otification
Lexus will notify dealers on February 11, 2013 of the planned notification mailings and advertisements. To answer any
questions that the dealers may have about the customer notification process, and to help them address any questions
that customers may have, Lexus will also send the attached Customer/Dealer FAO.
UPDATE - Page 2
2. Owner Notification
The Court has instructed that all jnquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi &Company. Customers with questions about the settlement should be directed to the
settlement website, ~.T..Qy..Qi!!EkE.!.tl!~.m~n!&Qm. or asked to call 877-283-0507.
3. Media Contacts
For news media inquiries only. While we do not anticipate media coverage of the notifications, due to the nature of
this process and the settlement agreement, it is imperative that all media representatives (local and national) receive
a consistent message. For this reason, aHmedia inquiries must be directed to the Toyota media line, at (310) 468
5297. (Please do not provide these numbers to customers or direct dealership associates to call).
Please review all of the attached materials with the appropriate associates so that they may provide the necessary
support to your dealers and maximize our combined customer satisfaction efforts.
Thank you for your cooperation,
Lexus Service and Parts Operations Department
Enclosures
Dealer Letter
FAQ for Customers and Dealers
cc:
Area Assistant General Managers
Area Customer Service Operations Managers
Area Customer Services Field Managers
Area Technical Services and Training Managers
Area District Service and Parts Managers
Area Customer Satisfaction Managers
Lexus PDC Managers
Area Field Technical Specialists
Region/Private Distributor Service Training Specialists
Area Vehicle Operations Managers
Field Product Engineers
2
February 11, 2013
To:
All Lexus Dealer Principals
Subject:
UPDATE REGARDING CUSTOMER NOTIFICATION OF SETILEMENT AGREEMENT IN
ECONOMIC LOSS LITIGATION RELATED TO PAST RECALLS
In December 2012, Toyota announced that it had entered into an agreement to resolve certain economic loss class
action litigation in the US. This update offers additional information lo help you andyour staffanswer inquiries from
customers and dealership associates.
Background
As announced at the end of last year, Toyota has entered into a proposed settlement to resolve certain class action
litigation filed against the company in the wake of the 200912010 recalls. On February 11, 2013, the next phase of the
settlement process will begin. During this phase, the court-appointed Administrator will mail notifications to certain
current and former customers alerting them to the settlement. Approximately 20 million notices will be mailed by March
29,2013.
In addition, beginning in March notice of the settlement will run in select U.S. publications and banner ads will be posted
on the internet in order to alert consumers to the settlement. The broad reach of the notification process could generate
inquiries from customers, who may contact Lexus dealers for more information.
The text of the mailed and published notices is available on the settlement website, ~.Tqy_QtaIJ.~~til"Cl]J~n.\&Ql]J.
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed administrator,
Gilardi &Company. For more information, customers can visit the settlement website or call 877-283-0507. A copy
of the proposed settlement agreement is also available on the website; it includes a list of affected vehicles, a description
of the settlement and estimated dates and deadlines.
Please note that the Court must grant final approval of the settlement before eligible participants are determined and any
benefits are made available. Because the settlement is contingent on Court approval, we will provide you with further
updates and additional information if the settlement is approved. You can also check the settlement website for status
updates.
The attached FAQ is included to help you respond to any questions that you may receive from customers, as well as to
address any additional questions that you or your staff may have.
Owner Notification
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed administrator,
Gilardi & Company. Customers with questions about the settlement should be directed to the settlement website,
www.ToyotaELsettlement.com, or asked to call 877-283-0507.
UPDATE - Page 2
Please review all of the attached materials with the appropriate associates so that they may provide the necessary
support to maximize our combined customer satisfaction efforts.
Thank you for your cooperation,
Lexus Service and Parts Operations Department
Enclosures:
FAQ for Customers and Dealers
CC:
Service Managers
Parts Managers
General Managers
Customer Relations Managers
2
FREQUENTLY ASKED QUESTIONS
As announced al the end oflast year, Toyota has entered into a proposedsettlement to resolve certain class action
hiigation filed against the company in the wake ofthe 200912010 recalls, which claimed that Toyota/Lexus/Scion
vehicles had lost value because of the Company's actions, the negative publicity surrounding the recalls, and an alleged
defect in Toyota's electronic throttle controlsystems (ETCS) that could cause acceleration unintended by the driver.
Though reliable scientific evidence and multiple independent evaluations have confirmed the safety of Toyota's electronic
throttle control systems, the company has concluded that turning the page on this legacy legal issue is in the best interests
of the company and its employees, dealers and customers.
In keeping w1!h !Is core principles, Toyota has structured this agreement in ways that work lo put customers first and
demonstrate that they can count on the company lo stand behindits vehicles.
On February 11, 2013, the next phase of the settlement process w11!begin. During this phase, the court-appointed
Administrator w11! mail noMcations to certain current and former customers alerting them to the settlement.
Approximately 20 m11h'on notices w11! be mailed by March 29, 2013
In addi!ion, beginning in March notice ofthe settlement willrun in select US pubhcations and banner ads will be posted
on the internet in order lo alert consumers lo the settlement The broad reach ofthe notification process couldgenerate
inquiries from customers, who may contact Lexus dealers for more information.
The text ofthe mailed and published notices is available on the settlement website, www~Tu.\l.otal;_l3'~J!e_QJS!D.L@m.
The Court has instructed that allinquiries regarding the settlement should be directed lo a court-appointed administrator,
For more information, you can visit the settlement website, al'!'{WV'!]9Y.9~El~S!!!l~m~oJcoQJ, or call
877-283-0507. A copy ofthe proposedsettlement agreement is available on the websile; ii includes a list ofaffected
vehicles, a description ofthe settlement and estimated dates and deadlines.
Gilardi &Company.
Please note that the Court must grant final approval ofthe settlement before eligible participants are determined and any
benefits are made available. Because the settlement is contingent on Court approval, we willprovide you wilh further
updates and additionalinformation ifthe settlement is approved You can also checkY:!Yf'!'!.TQYQ!£El~~l~m~ol,~Qffi for
status updates.
The following FA 0 includes answers to address kke/y queslions among both customers and dealers.
FOR CUSTOMERS
Why am I receiving this notification? I Why am I seeing advertisements for this settlement agreement?
1.
•
At this stage of the settlement process, the Court requires that class members be notified of the agreement by
mail and/or by the publication of notice in various print and online media to help make those potentially eligible
to participate in the settlement aware of how they can receive more information.
3
FAOs - Page 2
2.
How do I know ~ my vehicle is involved in this settlement?
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507.
•
A copy of the proposed settlement agreement is available on the website; it includes a list of affected vehicles, a
description of the settlement and estimated dates and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
3.
Am I eligible for a cash payment?
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
If I am eligible, when will I be notified about how to collect?
4.
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi &Company. For more information, you can visit the settlement website, at
'!'!.WWT9yotaELsettlemenl.cQD1 or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
5.
Am I eligible to get Brake Override7
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlemenl.com, or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
4
FAOs-Page3
If I am eligible, when will I be told to bring my vehicle in for retrofitting 7
6.
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement
website, atwww.ToyotaELsettlement.com, or call 877-283-0507. A copy of the proposed settlement
agreement is available on the website; it includes a list of affected vehicles, a description of the settlement and
estimated dates and deadlines.
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
•
7.
What should I do if I received a notice but no longer own the vehicle/have never owned the vehicle7
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
8. Why aren't you giving brake override systems to everyone7
9.
•
Lexus vehicles are safe, with or without brake override.
•
We have agreed to add BOS to non-hybrid vehicles subject to the floor mat recall in order to give customers an
added measure of confidence in the safety of their vehicles.
Are vehicles that will not get brake override unsafe7
•
No. Lexus vehicles are safe, with or without brake override.
10. Does this settlement mean that there is a defect in Toyota vehicles7
•
Absolutely not. This agreement relates strictly to economic claims, not to product safety.
•
We believe that this agreement demonstrates that Toyota stands behind the quality and safety of its products and
is committed to providing value to its customers.
•
Reliable scientific evidence - including the comprehensive NHTSA-NASA studies as well as other independent
evaluations - confirms that Toyota's electronic throttle control system is safe.
5
FAQs - Page 4
11.
When does the customer support program start?
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
12.
Do I give up anything under the settlement?
•
13.
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507.
What do I do ii I experience a problem with my vehicle7
•
14.
As always, if you have any concerns with your vehicle, please take it to your local Lexus dealer.
What is a brake override system 7
•
A brake override system will cut engine power under certain circumstances when the vehicle detects that both
the accelerator pedal and the brake pedal are being depressed at the same time, helping bring the vehicle to a
stop.
•
For more information, please visit Lexus.com, under Smart Stop Technology.
15.
When will brake override be available for my vehicle7
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please note that the Court must grant final approval of the settlement and any appeals must be resolved in favor
of the settlement before eligible participants are determined and any benefits are made available.
6
FAOs- Page5
FOR DEALERS
1.
When do you expect the programs in this settlement agreement to begin 7 How will I be notified?
•
The settlement is only effective if and when the Court approves it. If the Court grants final approval of the
settlement, we will contact you again with information about how the programs will be put into effect.
•
In the meantime, please refer to the settlement websitewww.ToyotaELsettlement.com for additional information
about the settlement, including timing and the programs that will be offered if the Court grants final approval.
2.
Where should I direct customers who may have questions about this settlement agreement?
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
yty1W.ToyotaE_l?ettlement.c9m or call 877-283-0507. A copy of the proposed settlement agreement is
available on the website; it includes a list of affected vehicles, a description of the settlement and estimated dates
and deadlines.
•
Please remind customers that the Court must grant final approval of the settlement and any appeals must be
resolved in favor of the settlement before eligible participants are determined and any benefits are made
available.
3.
4.
What should I tell customers who ask for Brake Override to be installed before the agreement has been finalized?
•
The Court has instructed that all inquiries regarding the settlement should be directed to a court-appointed
administrator, Gilardi & Company. For more information, you can visit the settlement website, at
www.ToyotaELsettlement.com, or call 877-283-0507.
•
A copy of the proposed settlement agreement is available on the website; it includes a list of affected vehicles, a
description of the settlement and estimated dates and deadlines.
•
P1case remind customers that the Court must grant final approval c' the settlement and any appeals must be
resolved in favor of the settlement before eligible participants are determined and any benefits are made
available.
What, if any, impact do you predict this agreement will have on the sale of Lexus vehicles7
•
We do not believe these settlements will affect our ability to compete aggressively in the US market.
•
TMC is financially strong, with substantial cash reserves and a strong balance sheet.
•
Lexus' sales were also very strong in 2012, and our goal is to continue that momentum into 2013.
•
Putting these legal issues behind us will allow us to put more of our energy, time and resources into Lexus'
central focus: making the best vehicles we can for our customers and doing everything we can to meet their
needs.
7
Important Legal Notice from the United States
District Court for the Central District of California
PLEASE PLACE THIS CUSTOMER SUPPORT
PROGRAM IN YOUR SUBJECT VEHICLE'S GLOVE
BOX. THIS IS AN IMPORTANT DOCUMENT THAT
YOU SHOULD KEEP IN YOUR VEHICLE WITH
YOUR WARRANTY DOCUMENTS.
If the Court grants final approval of the settlement, Toyota is
offering a Customer Support Program to all Class Members
who still own or lease their Subject Vehicles as of the date of
final approval by the Court. The Customer Support Program
will provide future coverage for repairs and adjustments
needed to correct defects in materials or workmanship, if any,
in any of the following components in your Subject Vehicle
following the date of final approval by the Court: (i) engine
control module; (ii) cruise control switch; (iii) accelerator
pedal assembly; (iv) stop lamp switch; and (v) throttle body
assembly. The duration of future coverage will begin following
the date of final approval by the Court and will be calculated
based on 10 years from the expiration of the existing warranty
for each of these parts, with a maximum limit of 150,000
miles from the vehicle's in-seivice date. The in-service date
is the first date the vehicle is either delivered to an ultimate
purchaser, leased, or used as a company car or demonstrator.
Regardless of mileage or warranty expiration, each eligible
Subject Vehicle will receive at least 3 years of coverage from
the date of final approval by the Court. T. .is Customer Support
Program will not cover the cost for past repairs.
.~~t:i~t~J~;~~~·~~iiJa:ii)·... -··
J~ell~~~.r.:OJI!·a· .t~~Ac#-~~'~e.~l~lnt'.!;l~:;: .:· ·
Toyota Economic Loss
Settlement Administrator
c/o Gilardi & Co. LLC
P.O. Box 808012
Petaluma CA 94975-8012
TMUA1
2D
DDllllDDlllllDDDDD
Postal Seivice: Please Do Not Mark Barcode
TMUA1-«Claim8»-<> <>
<> <>
<>, <> <>
2D
Claim ID: <>
PIN: <>
There is a proposed settlement in a class action lawsuit against Toyota Motor Corp. and Toyota Motor Sales, U.S.A., Inc.
("Toyota") concerning certain vehicles with electronic throttle control systems ("ETCS"). The lawsuit alleges that certain
Toyota, Lexus, and Scion vehicles equipped with ETCS are defective and can experience unintended acceleration. Toyota
denies that it has violated any law, denies that it engaged in any and all wrongdoing, and denies that its ETCS is defective.
The parties agreed to resolve these matters before these issues were decided by the Court.
Am I included in the proposed settlement? Records available to Toyota indicate_ fuat you_ may be a class member for a
vehicle for which the last four digits of the Vehicle Identification Number (VIN) is [last_4_ofy!n]. If you are a class member,
your rights may be affected, even if you take no action. You may be required to take action in order to get money and/
or to protect your rights. This settlement does not involve claims of personal injury or property damage.
What does the settlement provide? If you are a class member, you may be entitled to: (1) receive a cash payment for alleged
loss upon certain disposition of a Subject Vehicle during the period from September l, 2009 through December 31, 2010
or upon early lease termination following an alleged unintended acceleration event that you reported; (2) have installed a
brake override system in certain Subject Vehicles at no charge; (3) receive a cash payment if you are not eligible for a brake
override system in the Subject Vehicle; (4) participate in a Customer Support Program; and/or (5) other settlement benefits.
What are my options? If you do nothing, you will remain in the class and will not be able to sue Toyota about the issues in
the lawsuit, but if you do not submit a claim fonn, you may not receive certain cash benefits for which you may be eligible.
You can exclude yourself by M1Y 13, 2013, if you don't want to be part of the settlement. If you exclude yourself, you won't
get any settlement benefits, but you keep the right to sue Toyota about the issues in the lawsuit. You can file a claim until
July 29, 2013, if you don't exclude yourself, for any benefits for which you are eligible and which require a claim fonn. You
can object to all or part of the settlement by May 13, 2013, if you don't exclude yourself. To see the full range of options
available and to file a claim, go to www, ToyotaELSettlementcom. You may also call toll-free (877) 283-0507.
The Court will hold a fairness hearing on June 14, 2013 at 9:00 am to (a) consider whether the proposed settlement is fair,
reasonable, and adequate and (b) decide the plaintiffs' lawyers' request for fees and other awards for Named Plaintiffs and
Class Representatives. You may appear at the hearing, but you are not required to and you may hire an attorney to appear
for you, at your own expense. Please check the website for more detailed infonnation and to review the settlement-related
documents. The website will be periodically updated.
For more information or to file a claim, go to www.ToyotaELSettlement com
Para vereste aviso en espanol, visita www.ToyotaEISettlement com.
Media Schedule
In re Toyota Litigation - 90% Option with Territories
1/16/2013
J
KINSELLA
Print Media
Magazine(s)
Better Homes and Gardens
ESPNTheMagazine
Good Housekeeping
National Geographic
Parents
People (1)
People (2)
People en Espanol
Popular Science
Reader's Digest
Time
Issue Date
Mall/On-sale Date
April
March 19, 2013
March tS, 2013
April
April
April
March 18, 2013
March 25, 2013
April
April
April
March 11, 2013
March 8, 2013
March 12, 2013
March 27, 2013
March 12, 2013
March 8, 2013
March 15, 2013
March 8, 2013
March 12, 2013
March 12, 2013
March 1, 2013
Issue Date
Mail/On-sale Date
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
Primera Hora
week of March 4
week of March 4
Puerto Rico Daily Sun
Saipan Tribune
Samoa News
St. Croix Avis
St. Johns Trade Winds
Virgin Islands Daily News
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
week of March 4
Issue Date
Mail/On-sale Date
March 3, 2013
March 10, 2013
March 3, 2013
March 10, 2013
March 3, 2013
March 10, 2013
March 3, 2013
March 10, 2013
U.S. Territories
ElNueuoDia
ElVocero
Pacific Daily News (Guam)
Newspaper Supplement(s)
Parade (1)
Parade (2)
USA Weekend (1)
USA Weekend (2)
Online Media
Web
24/7 Network
AOLAdvertising Network
Facebook
Microsoft Media Network
RMMNetwork
Specific Media
Yahoo!
Ba tang a
Komli
Start Date
End Date
March 3, 2013
March 3, 2013
March 3, 2013
March 3, 2013
March 3, 2013
March 3, 2013
March 3, 2013
March 3, 2013
March 3, 2013
April 6, 2013
April 6, 2013
April 6, 2013
April 6, 2013
April 6, 2013
April 6, 2013
April 6, 2013
April 6, 2013
April 6, 2013
KM requires formal engagement and payment in order to reserve any advertising space.
In order to comply with this schedule, KM must receive approval by the following dates:
(1) Publication Notice must be approved by January 14, 2013
(2) Web ad must be approved by February 15, 2013
.
'
'
.
Legal Notice
If You Currently or Previously Owned, Purchased,
or Leased Certain Toyota, Lexus, or Scion Vehicles,
You Could Get Benefits from a Class Action Settlement.
There is a proposed settlement in a class action certain Subject Vehicles; (c) a customer support
lawsuit against Toyota Motor Corp. and Toyota program to correct any defect in materials or
Motor Sales, U.S.A., Inc. ("Toyota") concerning workmanship of certain vehicle parts for other
certain vehicles with electronic throttle control eligible class members; and (d) at least $30
systems (''ETCS"). Those included in the million toward automobile safety research and
settlement have legal rights and options and education. Some of these benefits require action
deadlines by which they must exercise them.
by class members by or before certain deadlines.
Payments
will vary depending upon several
What is the lawsuit about?
factors such as the number of claims submitted,
The lawsuit alleges that certain Toyota. Lexus, the amounts claimed, and other adjustments and
and Scion vehicles equipped with ETCS are deductions.
defective and can experience unintended
acceleration. Toyota denies that it has violated
What are my options?
any law, denies that it engaged in any and If you do nothing, you will remain in the class and
all wrongdoing, and denies that its ETCS is will not be able to sue Toyota about the issues in
defective. The Court did not decide which side the lawsuit, but you may not receive certain cash
was right. Instead, the parties decided to settle.
benefits for which you may be eligible.
Am I Included in the proposed settlement? You can exclude yourself by May 13, 2013, if
Subject to certain limited exclusions, you are you don't want to be part of the settlement. You
won't get any settlement benefits, but you keep
included if as of December 28, 2012,
• You own or owned, purchase(d), and/or the right to sue Toyota about the issues in the
lawsuit.
lease(d) a "Subject Vehicle" that was
• Distributed for sale or lease in any of the fifty You can submit a claim form by July29, 2013, if
States, the District of Columbia, Puerto Rico you don't exclude yourself, for any cash benefits
and all other United States territories ancVor for which you are eligible and which require a
claim form.
possessions or
• Were a company that insured Subject You can object to all or part of the settlement by
Vehicles for residual value.
May 13, 2013, if you don't exclude yourself.
The Subject Vehicles are identified at the The full settlement notice describes how to
settlement website and in the full settlement exclude yourself, submit a claim fonn and/or
notice available on the website or through the object.
toll-free number below. The class includes The Court will hold a fairness hearing on June
persons, entities and/or organizations.
14, 2013 at 9:00 a.m. to (a) consider whether
This settlement does not involve claims of the proposed settlement is fair, reasonable, and
personal injury or property damage.
adequate and (b) decide the plaintiffs' lawyers'
request for fees up to $200 million and expenses
What does the settlement provide?
up to $27 million and other awards for Named
The proposed settlement provides for: (a) Plaintiffs and Class Representatives. You may
cash payments from two funds totaling $500 appear at the hearing, but you are not required to
million for certain eligible class members; (b) and you may hire an attorney to appear for you.
free installation of a brake override system on at your own expense.
For more information or a claim form: 1-877-283-0507
www.toyotaelsettlement.com