PIT4995C

File in Section:
Service Bulletin
Bulletin No.:
PIT4995C
Date:
November, 2013
PRELIMINARY INFORMATION
Subject:
Normal Characteristic - Car Wash Mode - Rear Wiper and/or Front Rain Sense Wipers
(if equipped) Turn Off In Neutral
Models:
2010 - 2014 Cadillac SRX
2010 - 2014 Chevrolet Equinox
2010 - 2014 GMC Terrain
This PI was superseded to update model years. Please discard PIT4995B.
Condition/Concern
Some customers may complain that the rear wiper and/or the front rain sense wipers (if equipped) turn off when the
vehicle is shifted to neutral. This is called Car Wash Mode. The intent of the car wash mode is to disable the wiper(s)
while in a car wash to avoid the potential excessive mechanical forces associated with wiping while in that
environment. For the rear wiper and/or the front rain sense wipers to be disabled, the vehicle must be below 5 kph (3
mph) and the transmission in neutral.
Once the wipers have been inhibited, the normal wiper operation will not return until either of the following has
been met.
1. The transmission has been shifted out of neutral for 10 seconds.
2. The vehicle speed is greater than 5 kph (3 mph).
Recommendation/Instructions
Do NOT replace any parts for this concern. This is the normal operating characteristic of this vehicle.
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of their vehicle. Please
share this information with the customer, including a copy of this message.