09-002-13

Service Bulletin Details

Public Details for: 09-002-13

Summary to be provided on a future date.


- 2014 - 2013 - 2012 - 2011 -

NUMBER:
GROUP:
DA TE:
09-002-13
Engine
October 09, 2013
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING "HELP" THEN "HELP CONTENTS" AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 14.01 OR HIGHER TO
PERFORM THIS PROCEDURE.
SUBJECT:
Blue Smoke From Exhaust On Initial Start-up When Parked Facing Uphill On An Incline
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Powertrain Control
Module (PCM) with new software and installing a revised engine oil pan.
MODELS:
2011-2014
(WK)
Grand Cherokee
2011-2014
(WO)
Durango
NOTE: This bulletin applies to vehicles equipped with a 5.7L engine (sales code
EZH) built on or before October 1, 2013 (MOH 1001XX).
SYMPTOM/CONDITION:
A small number of customers may experience blue smoke from the exhaust tailpipe when
engine is initially started after an extended cold soak period and vehicle has been parked
facing uphill on a significant incline. This condition is typically the result of oil pull over on
the rear cylinder walls. The revised oil pan incorporates an improved windage tray/oil ·
scraper that helps reduce the condition. The associated PCM software update
incorporates a reduced engine vacuum feature that is enabled under these conditions
which lessens the effect of oil pull over.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all engine systems are functioning as designed. If DTC's are
present record them on the repair order and repair as necessary before proceeding further
with this bulletin.
If the customer describes the symptom/condition, perform the Repair Procedure.
-2-
09-002-13
NOTE: This bulletin only applies to a blue smoke complaint occurring under the
above described conditions.
PARTS REQUIRED:
Qty.
Part No.
Description
1
68207352AA
Pan, Engine Oil
REPAIR PROCEDURE:
1. Replace the engine oil pan with revised p/n 68207352AA . Refer to the detailed
removal and installation procedures available in DealerConnect> TechConnect>
Service Info> Engine, 5.?L> Lubrication> Pan, Oil> Removal and Installation.
2. Is the vehicle a 2011 Model Year?
a. Yes>>> Repair complete.
b. No >>> Proceed to Step 3.
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
3. Reprogram the PCM with the latest software. Help using the wiTECH Diagnostic
Application for flashing control modules is available through the wiTECH Diagnostic
Application. For instructions select the "HELP" tab on upper portion of the wiTECH
window, then "HELP CONTENTS". This will open the Welcome to wiTECH Help
screen where help topics can be selected.
4. After PCM reprogramming, the following must be performed:clear any DTC's that
may have been set in other modules due to reprogramming. The wiTECH application
will automatically present all DTCs after the flash and allow the tech to clear them.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
09-60-01-90
Pan, Engine Oil - Replace (2011
WK/WO)
( 1 - Semi-Skilled)
9 - Engine
Repair
3.2 Hrs.
09-60-01-90
Pan, Engine Oil Replace (2012 - 2014
WK/WO)
( 1 - Semi-Skilled)
9 - Engine
Repair
3.4 Hrs.
Pan, Oil - 4x4/AWD Equipped (20112014 WK/WO)
N/A
0.3 Hrs.
Optional
Operation No:
09-60-01-91
09-002-13
-309-60-01-92
Pan, Oil - Skid Plate Equipped (2011
WK/WD)
N/A
0.1 Hrs.
Module, Powertrain Control (PCM) Reprogram (2012 - 2014 WK/WD)
N/A
0.2 Hrs.
Related
Operation No:
18-19-06-W6
FAILURE CODE:
lzz
IService Action


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