SB-E798-20359524
Service Bulletin Details
Public Details for: SB-E798-20359524
Summary to be provided on a future date.
Models from 2014
2014 BENTLEY CONTINENTAL FLYING SPUR |
Models from 2013
2013 BENTLEY CONTINENTAL FLYING SPUR |
Models from 2012
2012 BENTLEY CONTINENTAL FLYING SPUR |
Page 1 of 12 Workshop Campaign E798 2035952/4 £ Connection offl ine Field campaign Topic Battery mon itor control unit - softwa re update (SC1 3/21 ) Market area Worldw ide Bentley (1WBE) Brand Bentley Transaction No. 2035952/4 Campaign number E798 Note Wo rk shop Campaign Type US code Vehicle data Continental range and Spur 12MY onwards Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3931 * 2012 E * * 3931 * 201 3 E * * * 3931* 2014 E * * * 3932* 2012 E * * * 3932* 2013 E * * * 3932* 2014 E * * * * 3941 * 2012 E * * * 3941 * 201 3 E * * * 3942* 2012 E * * * 3942* 201 3 E * * * 3942* 2014 E * * * 3W2* 2012 E * * * 3W2* 2013 E * * * 3W7* 2012 E * * * 3W7* 2013 E * * * 3W7* 2014 E * * * 3WB* 2012 E * * * 4W21 * 2014 E * * * Chassis numbers IManufacturer Filler Type Filler MY Factory From jscB *** ** * * * IProd from IProd to I To 00000 1 090231 I I I Control units Diagnostic address Software part number Software version Hardware part number Hardware version 71 - Battery http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_ 43F/EDE5F4E... 01/05/2014 Page 2of12 Workshop Campaign E798 2035952/4 ICharger 13W3.915.1 81.A 10540 I3W3.915.1 81 .A Documents Document name master.xml http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8BSB3B7B6B2_43F/EDE5F4E ... 01/05/2014 Workshop Campaign E798 2035952/4 Page 3 of 12 .& Connection offline Workshop Campaign E798 Transactio n No. : 2035952/4 Battery monitor control unit - software update (SC 13/2 1) Repair instructions Notes Technical background The threshold for a voltage monitor diagnostic within the battery monitor control unit (J367) has been found to be too sensitive. If this diagnostic is triggered powertrain CAN activity is restricted resulting in reduced functionality of the park brake release switch Remedy Revised software has been developed and introduced from VIN SCBEA5ZAXEC090231. This software can be loaded into the control unit by using the attached Software Version Management (SVM) code via the SVM system Customer notification Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles are checked and repaired during a service visit. You should also inform your new and used car sales department so that the vehicles affected can be checked and, if necessary, repaired immediately (and not just before sale) Before Carrying out this Campaign check to clarify if the battery control module with the part number of 3W3 915 181 B has been previously fitted (Refer to Check section) , should the vehicle have had the part fitted this Campaign is not applicable, please refer to the Warranty accounting instruction section of this procedure for labour claim instructions to allow the campaign applicability to be removed for the applicable VIN Warranty accounting instructions For first generation Continental family, ie Supersports. Speed and Continental Flying Spur derivatives Warranty Type 710 or 790 Labour Operation Code 01 29 00 43 Damage Service Number E798 Damage Code 00 66 Criteria ID 01 Time 50 TU For New Continental family and Flying Spur Warranty Type Labour Operation Code 710 or 790 01 29 00 05 Damage Service Number E798 Damage Code 00 66 Criteria ID 01 http: //hst.cpn.vwg/hst2/svl/F3F2E3 _2C8/BOB2_ l 62/B8B5B3B7B6B2_ 43F/EDE5F4E... 01 /05/2014 Workshop Campaign E798 2035952/4 Time Page 4of12 50 TU Time to be claimed to remove the campaign from the system should 3W3 915 1818 be fitted Warranty Type 710 or 790 Labour operation code 01 29 00 01 Damage SeNice Number E798 Damage Code 00 66 Criteria ID 01 Time 10 TU Genuine parts & Before Carrying out this Campaign check to clarify if a battery monitor control unit with the part number of 3W3 915 181 B has been previously fitted (Refer to Check section) , should the vehicle have had the part fitted this Campaign is not applicable , please refer to the Warranty accounting instruction section of this procedure for labour claim instructions to allow the campaign applicability to be removed for the applicable VIN Parts supply N/A Parts despatch control N/A Repair instructions Notes Technical background The threshold for a voltage monitor diagnostic within the battery monitor control unit (J367) has been found to be too sensitive. If this diagnostic is triggered powertrain CAN activity is restricted resulting in reduced functionality of the park brake release switch Check If the vehicle is not already listed as repaired in the 'Repair History' (ElsaPro),check the vehicle for the campaign identification mark, (see Figure 11 ), if this is not visible carry out the required work in accordance with these instructions Genuine parts & Before Carrying out this Campaign check to clarify if a battery monitor control unit with the part number of 3W3 915 181 B has been previously fitted (Refer to Check section), should the vehicle have had the part fitted this Campaign is not applicable, please refer to the Warranty accounting instruction section of this procedure for labour claim instructions to allow the campaign applicability to be removed for the applicable VIN http: //hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_43F/EDE5F4E ... 01/05/2014 Workshop Campaign E798 2035952/4 Page 5 of 12 Tools VAS 5903 - or a charger with the same specification must be used Work 1. Ensure a suitable battery charger (VAS 5903 - or a charger with the same specification) is correctly connected to the vehicle electrical system for the duration of this procedure - Refer to workshop manual Rep.Gr 27 - Batteries to charge 2. Switch on ignition IMPORTANT: When performing software updates the ignition must never be switched on by using the start/stop switch in the centre console, Always insert the key into the ignition barrel to switch on the ignition 3. Connect the Bentley diagnostic tool VAS 5052A or later approved equipment, to the vehicle On Board Diagnostic (OBD) socket 4. Ensure you are connected to your on - line network - Broadband. Use a hardwire connection for software updates Bluetooth connections are not advised . 5. From the VAS diagnostic tool main desktop select Offboard Diagnostic Information System ~ http://hst.cpn.vwg/hst2/svl/F3F2E3_ 2C8/BOB2 _ l 62/B8B5B3B7B6B2_ 43F/EDE5F4E. .. 01/05/201 4 Workshop Campaign E798 2035952/4 Page 6of12 ---..------ Figure 1 6. Select - Start diagnosis 7. Select - Model I Engine 8. Deselect Guided Fault Finding - remove tick from Using guided fault finding option - then select Yes at pop-up and Apply(see Figure 1) Figure 2 9. Select Special functions (1) , Select SVM-Problem related Hardware/Software Update (2), Select http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_43F/EDE5F4E ... 01/05/2014 Page 7 of 12 Workshop Campaign E798 2035952/4 Perform test(3) (see Figure 2) Slr'V COde:t ll.•e .t> ba ftJ 1trXJ 1tJ v.srlow ttledia • Tod,,,.-.J}!lu.!lolrr'" • U¢5f~CO ' • O.~Q/ffl1' l~om' Figure 3 10. At SVM process screen reference the table below and enter the specific SVM code for the vehicle being worked and then App/y(2) Vehicle. type SVM code to oe used Flying.Spur 4W071UPDATE01 New Continental family 39071 U PD'ATE01 Series one Continental 1family J.'e. Supersports , 3W071 U PDATE01 Speed· and Contlnentafflying5pur derivatives 11. Check you have entered the correct SVM code and select Yes http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_43F/EDE5F4E ... 01/05/2014 Workshop Campaign E798 2035952/4 Do you w:int to 11:ppty ltle Page 8 of 12 ~nh! red !VT.t c:oit~? Figure 4 12. Ensure adequate vehicle battery voltage is maintained . If prompted enter your global user ID and password I'=='==Figure 5 http: //hst.cpn. vwg/hst2/svl/F3F2E3_2C8/BOB2_162/B8B5B3B7B6B2_ 43 F/EDE5F4E... 01/05/2014 Page 9of12 Workshop Campaign E798 2035952/4 llililiii'I -Son.war• 'f-0u rnt.v reo1 u'1"n~h1rnQfoig ltl°'t 10as dttl!t.titd1 pQS:StDfy needra cor~t Dli.l4tt ~ .. piogs:a«rnmg"t one OY.tml t.Ui_ - Pl'es! ftng l Figure 6 14. Once software is detected select Done/Continue :DD }'Oil Wiii'l t1o .1.wtupC11:11e.J1JogtMnft'lltt:Q1 o0Hhe c:OniJot unlt71 , Be~ry monftGr, con.trcl u ~lt -~3G7 now'? 't"a-J (11-ii Updille p1.o'70rnrr11·-g Is 51iJr1ed ar.O t.11"1 nu b"""QS:f' bQ lfborted) tJ''11\JWilltrrtitl(l 1SP'01: ~iUied ) n .si.~oltlJ•1'>giJJt.~7'(>l'.JMi1l~tg~-i.:.' 1 il~'tl).J.!..teCJe/Jl'.6(,i"t:lJ1~ - "11d h\il)'0•"'!1t\;tol'l'(ll/