JTB00290NAS1

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TECHNICAL BULLETIN
JTB00290NAS1
08 MAR 2013
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 415-00
Point Of Interest Icons Not Displayed on Navigation System Map
AFFECTED VEHICLE RANGE:
XF (X250)
XJ Range (X351)
Model Year:
2012
VIN:
S50639-S61362
Model Year:
2010-2012
VIN:
V00047-V39427
MARKETS:
NAS
CONDITION SUMMARY:
Situation: The navigation system Point Of Interest (POI) icons may not appear on the Touch-Screen Display
(TSD). In some cases the POI button is grayed out and cannot be selected or the POI button can be selected but
POI icons do not appear on the navigation system map.
Cause: This may be caused by a software compatibility issue.
Action: In the event of a customer concern of the above, refer to the Repair Procedure outlined below.
PARTS:
No Parts Required
TOOLS:
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
IDS with latest IDS-DVD and Calibration File; first available on
DVD133.02 v.128
Jaguar Land Rover-approved Midtronics Vehicle Power Supply
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION
SRO
http://topix.jaguar.jlrint.com/topix/service/document/243226
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
3/20/2013
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Check Audio Front Control Module Software Level XF
05.10.30
0.30
42
C2D27571
Configure Audio Front Control Module - with
diagnostic equipment already connected - XF
86.99.72.01
0.60
42
C2D27571
Configure Existing HLDF Module Using IDS/SDD with diagnostic equipment already connected - XF
86.99.95.01
0.50
42
C2D27571
Check Audio Front Control Module Software Level XJ
05.10.30
0.30
42
C2D25642
Configure Audio Front Control Module - with
diagnostic equipment already connected - XJ
86.99.72.01
0.60
42
C2D25642
Configure Existing HLDF Module Using IDS/SDD with diagnostic equipment already connected - XJ
86.99.95.01
0.50
42
C2D25642
NOTE: Normal Warranty policies and procedures apply.
REPAIR PROCEDURE:
1.
CAUTION: Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform
these steps may cause damage to control modules in the vehicle.
CAUTION: A Jaguar Land Rover-approved Midtronics Vehicle Power Supply must be connected
to the vehicle battery during IDS / SDD diagnosis / module programming.
NOTE: IDS must be loaded with DVD133.02 v.128 or later.
NOTE: A USB memory stick with at least 256Mb capacity is required to carry out this procedure;
make sure the memory stick is clear of any files and formatted before use.
NOTE: Before starting the download procedure, note the customer AM / FM / SDARS presets.
Connect the Jaguar Land Rover-approved Midtronics Vehicle Power Supply to the vehicle battery.
2.
NOTE: If SDD states 'One or more software parts are available to be downloaded', proceed
with the software download.
NOTE: If SDD states 'The overall download status of this module cannot be determined' or 'All
software parts are at the latest release level', close the application and move on to the next step.
Turn ignition 'ON' (engine not running).
3. Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostics
(SDD) session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
5. Select the 'Selected Symptoms' tab, and then select the following:

 Electrical > Information and entertainment system > Navigation system - Display > Features inoperative
6. Select the 'Recommendations' tab.
7. Select 'continue'.
8. From the Recommendations tab, select 'Run' to perform the 'Configure existing module – Audio front control
http://topix.jaguar.jlrint.com/topix/service/document/243226
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module' option.
9. Follow all on-screen instructions to complete this task.
10.
NOTE: If SDD states 'One or more software parts are available to be downloaded', proceed
with the software download.
NOTE: If SDD states 'The overall download status of this module cannot be determined' or 'All
software parts are at the latest release level', close the application and move on to the next step.
Select the 'Selected Symptoms' tab, and then select the following:

 Electrical > Information and entertainment system > Navigation system - Display > Features inoperative
11. Select the 'Recommendations' tab.
12. Select 'continue'.
13. From the Recommendations tab, select 'Run' to perform the 'Configure existing module – Front
control/display interface module (high level display front)' option.
NOTE: When all tasks are complete, make sure the USB memory stick is removed from the
14.
vehicle.
Follow all on-screen instructions to complete this task.
15. Exit the current session.
16. Disconnect the IDS and the vehicle power supply from the vehicle.
17.
NOTE: On completion of the downloads, it may be necessary to reset the state within the
navigation menu.
Start the engine; check the audio and navigation systems for correct operation.

 If the state requires resetting, select from the Navigation menu: Destination entry > Search country >
Select required state.
18. Reset the AM / FM / SDARS presets/date/time and other customer configurable options.
19.
NOTE: During the software download process, all previously paired Bluetooth® devices will
be erased.
Advise the customer that any previously paired Bluetooth® devices will need to be paired again.
http://topix.jaguar.jlrint.com/topix/service/document/243226
3/20/2013