6-239NAS2

SERVICE ACTION K251: PARCEL SHELF ‘CREAK’
NOISE WHEN CLOSING LUGGAGE COMPARTMENT
SERVICE
BULLETIN
LID - UPDATE
17-NOV-14
No.: 6-239NAS
(issue 2)
Section: GENERAL
INFORMATION
Market: CAN / USA
CHANGES ARE HIGHLIGHTED IN GRAY
DESCRIPTION
An issue has been identified on a limited number of 2015 model year F-TYPE (X152) vehicles (Coupe
only) vehicles where the parcel shelf cords may exhibit a 'creak' noise when closing the luggage
compartment lid.
AFFECTED VEHICLES
The VIN range of affected vehicles is K09831-K15674.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that a vehicle is affected by this program prior to
undertaking any rework action. Retailers are required to HOLD only affected vehicles in the above
VIN range that are in their control and refrain from releasing the vehicles for new or used vehicle sale
pending completion of the rework action. Affected vehicles already in the hands of customers
should be updated at the next available opportunity.
Refer to Technical Bulletin K251NAS: Parcel Shelf ‘Creak’ Noise When Closing Luggage Compartment
Lid, for detailed repair instructions.
PARTS
NOTE: PEOX AC612/21 grease to be sourced from the Squeaks & Rattle kit; refer to Technical
Bulletin JTB00231NAS and Service Bulletin 1-248NAS for more information and how to replenish the
items in the Squeaks & Rattles Kit when necessary.
PART NO. / SUNDRY
CODE
PEOX AC612/21
DESCRIPTION
Grease
TOOLS
Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
Repair procedures are under constant review and therefore times / prices are subject to change;
those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time. At
the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Jaguar Land Rover North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
Warranty claims must be submitted quoting Program Code 'K251' together with the relevant Option
Code
from the table. SRO and parts information is included for information only. The Option Code(s) that
allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back into
the workshop for this action alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30
September 2016 closure date must be submitted for payment within 30 calendar days of
completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
TIME
(HOURS)
PART NO.
/ SUNDRY
CODE
K251
B
Lubricate both parcel shelf cord
tailgate studs
10.10.99
0.20
-
-
K251
C
Lubricate both parcel shelf cord
tailgate studs
10.10.99
0.20
-
-
Drive in/drive out
10.10.10
0.10
-
-
Normal Warranty policies and procedures apply
SRO
QTY. /
VALUE