91I8

Technical Service Bulletin
91I8 UPDATE – Google Maps Street View (NVLW)
November 07, 2012.
Model(s)
Year
VIN Range
A4
001124 – 072052
A5
000347 – 004069
A5/S5
Cabriolet
Vehicle-Specific Equipment
000124 - 001364
2013
RS5
000347 - 004069
A8
000422 – 001701
Not Applicable
Condition
REVISION HISTORY
Revision
Date
1
08/07/2012
Purpose
-
Part numbers corrected in SAGA sheet and Required Parts &
Tools.
-
Note added for ordering additional owner’s manual inserts
2
08/10/2012
-
Updated claim types
3
08/15/2012
-
Updated SAGA Accounting Instructions
4
11/08/2012
-
Updated required parts and tools table
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
The Google Maps Street View software was not available for early model year 2013 production.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 91I8 code in the ElsaWeb Campaign/Action Information
screen on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
© 2012 Audi of America, Inc.
Page 1
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
On some Audi vehicles produced within a specific period the Google Maps Street View software was not available.
Production Solution
Google Maps Street View software installed.
Service
1. Update the MMI main unit (J794) software using the corresponding update CD based on the criteria as shown
in the table below. Follow all instructions in the attached TSB 2028141 91 Generic instructions for updating
MMI3G / MMI3G+ software and navigation data.
Criteria
Disk Part Number
Owner's Manual Insert
4H
8R0 906 961BR
MY13A8MMIPlusUS
8F, 8K, 8T
8R0 906 961BQ
None
Note:
For A8 vehicles with rear seat entertainment, an additional software update CD is required. This CD must be
inserted in the rear main unit (J829) before starting the update procedure.
2. Perform SVM feedback documentation to establish a reference for this vehicle, and add the
test plan to clear DTCs created from the update. To do this, connect a VAS tester with an
online connection and enter the corresponding SVM code as shown in the table below. If
any errors are encountered while performing the SVM code, please call TACs and attach
the Diagnostic log showing the error.
Criteria
SVM Action Code
4H
3GPUS566
8F, 8K, 8T
3GPUS566AU3G
3. If criteria 4H, place the owner’s manual insert into the owner’s manual.
Note:
Additional owner’s manual inserts can be ordered through the Compliance Label Ordering Portal on AccessAudi.
© 2012 Audi of America, Inc.
Page 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Update Time
Requirements/
Reimbursement
To ensure prompt and proper payment, be sure to immediately enter the applicable
reimbursement code listed below upon completion of the repair work. Claims will be
paid only for vehicles that show the 91I8 code in the ElsaWeb Campaign/Action
Information screen on the day of repair.
91I8 Saga Claim Entry Procedure
Check ElsaWeb to determine whether Update 91I8 is open.
Service No.: 91I8
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Sold vehicle = 7 X1
Unsold vehicle = 7 X9
Saga Accounting Instructions
Criteria ID
Repair operation
Labor Operation Number
TU
All
Google Maps Street View is
present, no update required.
0183 00 99
20 TU
4H
Update MMI
9195 25 99
135 TU
8F, 8K, 8T
Update MMI
9195 26 99
100 TU
There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period, the customer has the option to pay for the repair.
If the customer agrees to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
If the customer does not agree to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
© 2012 Audi of America, Inc.
Page 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your ElsaWeb Campaign/Action Information screen so that
any additional required work can be done simultaneously.
Update
Verification
For verification, always check the ElsaWeb Campaign/Action Information
screen. The ElsaWeb system is the only binding inquiry and verification
system; other systems are not valid and may result in non-payment of a
claim.
Help for Claim
Input
For questions regarding claim input, contact the Warranty Helpline.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.
Required Parts and Tools
Part Number
Part Description
Quantity
MY13A8MMIPlusUS A8 Owner’s Manual Insert
1
8R0 906 961 BR
A8 CD
1
8R0 906 961 BQ
A4, A5 CD
1
(2) for RSE
• Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.
• If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update
but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to
[email protected]. Be sure to include the affected VINs with your order. Prior to submitting your
request, ensure that each vehicle has the 91I8 code open in ElsaWeb. Your order will be reviewed and
processed accordingly.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2028141 91 Generic instructions for updating MMI3G / MMI3G+ software and navigation data.
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this Update are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2012 Audi of America, Inc.
Page 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.