2038649/1
Service Bulletin Details
Public Details for: 2038649/1
Summary to be provided on a future date.
- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2016
| 2016 AUDI Q7 |
Models from 2015
| 2015 AUDI Q7 |
Models from 2014
| 2014 AUDI Q7 |
Models from 2013
| 2013 AUDI Q7 |
Models from 2012
| 2012 AUDI Q7 |
Models from 2011
| 2011 AUDI Q7 |
Models from 2010
| 2010 AUDI Q7 |
Technical Service Bulletin 94 Headlight internal diagnosis before replacement, various concerns 94 14 55 2038649/1 October 15, 2014. Model(s) Year VIN Range Vehicle-Specific Equipment Q7 2010 - 2016 All Not Applicable Condition • A headlight system warning may be illuminated in the instrument cluster. • One of the following symptoms is present: A: Headlight range control inoperative. B: Xenon high beam inoperative on one side. C: Daytime running light inoperative in headlight on one side. • Diagnosis of the concern indicates that the headlight is at fault. Technical Background Connector in the headlight is not properly seated. Production Solution Improved checks at supplier. © 2014 Audi of America, Inc. Page 1 of 6 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Remove the affected headlight. Open the service cap as needed. 2. Base on the symptom, check the appropriate connectors (by lightly pulling on them) as listed below: For symptom A (Headlight range control inoperative): • Check the connectors shown below (Figure 1). Figure 1. Check these connectors. © 2014 Audi of America, Inc. Page 2 of 6 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin For symptom B (Xenon high beam inoperative): • Check the connectors shown below (Figure 2). Figure 2. Check these connectors. © 2014 Audi of America, Inc. Page 3 of 6 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin For symptom C (Daytime running light inoperative): • Check connectors shown below (Figure 3 and Figure 4): Figure 3. Check these connectors. © 2014 Audi of America, Inc. Page 4 of 6 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 4. Check these connectors. 3. If any connectors are not correctly plugged in, check connector for damage. If no damage is found, reconnect the connector. Do not use a screwdriver or other metal object. If all connectors were plugged in correctly, this bulletin does not apply. 4. Reconnect the headlight to the vehicle, then check the headlight operation. It is not necessary to fully install the headlight to test the headlight operation. 5. If headlight operation is fully restored, fit and adjust the headlight. © 2014 Audi of America, Inc. Page 5 of 6 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9415 Damage Code: 0028 Labor Operations: Headlight assembly remove + reinstall 9415 1900 30 TU 2 headlight assembly adjust 9415 1600 20 TU Repair headlight 9415 0199 10 TU GFF 0150 0000 Time stated on diagnostic protocol Diagnostic Time: (Max 100 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure 0121 0004 10 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2038649/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All parts and service references provided in this TSB (2038649) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2014 Audi of America, Inc. Page 6 of 6 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.