L-TT-0160-14

APPLICABLE VEHICLES
2010-2012
2010-2015
2010-2015
2010-2015
2010-2015
2011 -2015
HS250H
IS250C
LS600H
LS460
RX450H
CT200H
2010-2015
2010-2015
2010-2011 , 20132015
2010-2011 , 20132015
IS350
IS350C
GS450H
2013-2015
2010-2015
2012
2010-2015
2010-2015
2010-2011 , 20132015
2010-2015
2010-2011
2010-2014
ES300H
ES350
LFA
GX460
IS250
GS350
RX350
GS460
IS F
LX570
CONDITION
Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to
be active . The first year of service is provided in the vehicle purchase price. Once the subscription
has lapsed the DCM will be in an inactive state . In some instances, a DCM may need to be replaced
even though the customer is not using the service .
RECOMMENDATIONS
The vehicle repair manual instructs the technician to perform a DCM activation after replacing the
DCM. If the subscription has expired , the DCM cannot be activated because it does not have active
cellular service. If a DCM is replaced and the Safety Connect/Lexus Enform subscription has expired ,
do NOT perform DCM activation . In this situation DCM should be installed without performing the
DCM activation.
You can confi rm Safety Connect/Lexus Enform status by running a vehicle inquiry on TIS which will
provide account status.
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ve1 2 J 0 1/0112014 L
07/22/201 5
© 201 4, Lexus, a Division of Toyota Motor Sales, USA
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July 22, 2014
Expires on
Ver 2 3 01'01!201 4 l
07/22/2015
© 2014, Lexus, a Division of Toyota Motor Sales, USA
Page 2 of 2