2029586/3

Technical Service Bulletin
66 Wind noise from exterior rear view mirror base or at lane change assist lamp
66 13 28 2029586/3 April 10, 2013. Supersedes Technical Service Bulletin Group 66 number 12-23 dated August
3, 2012 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Audi Q5
2010 - 2011
All
Not applicable
Audi Q5
2012
000001 - 058827
Not applicable
Audi Q7
2010 - 2011
All
Not applicable
Audi Q7
2012
000001 - 005500
Not applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised title
Revised Service (added Tip)
2
8/3/2012
Revised Required Parts and Tools (Updated part numbers for Audi Q7,
rows 1 and 2)
1
5/29/2012
Original publication
The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side
of the vehicle.
Technical Background
Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are
available.
Production Solution
Improved parts have been implemented into production.
© 2013 Audi of America, Inc.
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
First, identify the portion of the mirror that is the source of the noise by separately taping two areas and
performing a road test with the tape in place:
1.
Apply tape to the horizontal seam between the
mirror mount assembly and the painted cover
(Figure 1) to determine if the noise is coming from
the mirror base.
• If the mirror base is not the source of the noise,
move to step 2.
• If the mirror base is the source of the noise,
replace the mirror base according to the
ElsaWeb Repair manual: Body >> Body
Exterior >> 66 Exterior Equipment >> Removal
and Installation >> Exterior rearview mirror >>
Exterior rearview mirror.
Figure 1. Tape applied to horizontal seam.
2.
If the vehicle is equipped with lane change assist,
remove the first piece of tape, then apply tape to
cover the lane change assist marker lens (Figure
2) to determine if the lane change assist lamp is
the source of the noise.
• If the lane change assist lamp is the source of
the noise, replace one or both of the lamps
according to the ElsaWeb Repair manual:
Electrical System >> Electrical Equipment >> 96
Interior Lights, Switches >> Removal and
Installation >> Lane Change Assistance >>
Lane Change Assistance Warning Lamp in
Exterior mirror.
Figure 2. Tape applied over the lane change
assist lens.
Tip: If the noise is not coming from either the mirror base or the lane change assist lamp, see TSB
2033517, 66 Wind noise from exterior rear view mirror housing at turn signal seam.
© 2013 Audi of America, Inc.
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
6655
Damage Code:
0020
Labor Operations:
Front door trim panel remove and install
7059 1900
40 TU
Electric mirror housing remove and install
6655 1900
40 TU
Lane change assist warning lens remove and
install
9636 1900
20 TU
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
-OR-
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2029586/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2013 Audi of America, Inc.
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
4L1857409AQ 01C
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Warning display for lane change assist,
Left
1
Warning display for lane change assist,
Right
1
-OR4L1857409AS 01C
-OR4L1857409BD 01C
-OR4L1857409BF 01C
-OR4L1857410CA 01C
-OR4L1857410CD 01C
-OR4L1857410CJ 01C
-OR4L1857410CL 01C
-OR8R1857409F 01C
-OR8R1857410F 01C
-OR8R1949145
-OR8R1949146
© 2013 Audi of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.