2029586/6

Technical Service Bulletin
66 Wind noise from exterior rear view mirror base or at lane change assist lamp
66 13 34 2029586/6 September 30, 2013. Supersedes Technical Service Bulletin Group 66 number 13-32 dated
September 26, 2013 for reasons listed below.
Model(s)
Year
VIN Range
Q5
2009 - 2013
000001 - 999999
Q5
2014
000001 - 009821
Q7
2010 - 2013
000001 - 999999
Q7
2014
000001 - 009004
Vehicle-Specific Equipment
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
6
-
Revised header data (New VIN break)
5
9/26/2013
Revised header data (New VIN breaks)
4
6/12/2013
Revised Service (Clarification of diagnostic procedure)
Revised Warranty (Corrected Labor Operations)
3
4/10/2013
Revised title
Revised Service (added Tip)
2
8/3/2012
Revised Required Parts and Tools (Updated part numbers for Audi Q7, rows 1
and 2)
1
5/29/2012
Original publication
The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side
of the vehicle.
Technical Background
Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are
available.
© 2013 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Improved parts have been implemented into production.
Service
First, identify the portion of the mirror that is the source of the noise by separately taping two areas and
performing a road test with the tape in place:
1. Apply tape to the seam at the rotation collar between
the mirror mount assembly and the painted cover
(Figure 1) to determine if the noise is coming from the
mirror base.
• If the mirror base is not the source of the noise,
move to step 2.
• If the mirror base is the source of the noise, replace
the mirror base according to the ElsaWeb Repair
manual: Body >> Body Exterior >> 66 Exterior
Equipment >> Removal and Installation >> Exterior
rearview mirror >> Exterior rearview mirror.
Figure 1. Tape applied to rotation collar seam.
2. If the vehicle is equipped with lane change assist,
remove the first piece of tape, then apply tape to cover
the lane change assist marker lens (Figure 2) to
determine if the lane change assist lamp is the source
of the noise.
• If the lane change assist lamp is the source of the
noise, replace one or both of the lamps according to
the ElsaWeb Repair manual: Electrical System >>
Electrical Equipment >> 96 Interior Lights, Switches
>> Removal and Installation >> Lane Change
Assistance >> Lane Change Assistance Warning
Lamp in Exterior mirror.
Figure 2. Tape applied over the lane change assist
lens.
Tip: If the noise is not coming from either the mirror base or the lane change assist lamp, see TSB 2033517,
66 Wind noise from exterior rear view mirror housing at turn signal seam.
© 2013 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.
Service Number:
6655
Damage Code:
0020
Labor Operations:
Audi Q5:
Front door trim panel remove and install
7059 1900
40 TU
Rear view mirror mounting remove and reinstall
6693 1950
20 TU
Lane change assist warning lens remove and install 9636 1900
20 TU
And / Or
Audi Q7:
Front door trim panel remove and install
7059 1900
40 TU
Rear view mirror remove and reinstall
6689 1950
20 TU
Lane change assist warning lens remove and install 9636 1900
20 TU
And / Or
Diagnostic Time:
GFF
No allowance 0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2029586/6
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2013 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
4L1857409AQ 01C
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Rearview mirror mounting with electric
adjustment unit, Left
1
Rearview mirror mounting with electric
adjustment unit, Right
1
Warning display for lane change assist,
Left
1
Warning display for lane change assist,
Right
1
-OR4L1857409AS 01C
-OR4L1857409BD 01C
-OR4L1857409BF 01C
-OR4L1857410CA 01C
-OR4L1857410CD 01C
-OR4L1857410CJ 01C
-OR4L1857410CL 01C
-OR8R1857409F 01C
-OR8R1857410F 01C
-OR8R1949145
-OR8R1949146
Additional Information
All parts and service references provided in this TSB (2029586) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.