12-163-14

ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER
0
0
0
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IMPORTANT -All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
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SUBARU.
QUALITY DRIVEN® SERVICE
SERVICE BULLETIN
APPLICABILITY:
SUBJECT:
2014MY Forester
NUMBER: 12-163-14
Revised Sunroof Deflector for Rattling Sound
DATE: 02/05/14
INTRODUCTION
If you receive a customer concern of a rattling sound from the sunroof air deflector while driving with
the roof panel closed, a countermeasure part has been developed to eliminate it. Non-woven material
has been added to the resin cover portions of the air deflector as shown in the illustration below.
Detail of "'A"
Nolil:-WOVelil1materia11added at sldle ends
~ ---~
·
.......
o,f r,es-in cover moui:11t openings.
itsnown in yellow below)
--
-
.
-
..
-~·
·..
--
Reslilm cover
Metal late
Non.:woven
material
COUNTERMEASURE IN PRODUCTION
The new air deflector was incorporated into production during August, 2013 starting with VIN
E*486792.
PART INFORMATION
PART NAME
PART NUMBER
Deflector ASSY -- Sunroof
65471SG001
Continued. ..
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 12-163-14; Date: 02/05/14
SUBARU OF AMERICA, INC. IS
"ISO 14001 COMPLIANT"
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
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SERVICE PROCEDURE/ INFORMATION
Once the condition has been confirmed, replace the sunroof air deflector following the procedure
outlined in the applicable Service Manual.
WARRANTY I CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION
LABOR
OPERATION#
FAIL
CODE
LABOR
TIME
Air Deflector R&R
A850-921
XDP-48
0.3
Bulletin Number: 12-163-14; Date: 02/05/14
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