39E1
Service Bulletin Details
Public Details for: 39E1
Summary to be provided on a future date.
Models from 2013
2013 AUDI TT |
2013 AUDI TT ROADSTER |
Models from 2012
2012 AUDI TT |
2012 AUDI TT ROADSTER |
Technical Service Bulletin 39E1 UPDATE – All-Wheel Drive Control Module Software Update (NVLW) May 1, 2013 Model(s) Year Affected Vehicles Vehicle-Specific Equipment TT RS 2012 – 2013 See Campaign/Action screen in ElsaWeb None Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: Enhance the power distribution when accelerating from stop. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 39E1 code in the ElsaWeb Campaign/Action Information screen on the day of repair. • Vehicle must be within the New Vehicle Limited Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background Enhance the power distribution when accelerating from stop. © 2013 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service SVM Update Instructions 1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 2. Using Audi Flashing, update the all-wheel drive control module, J492 (22), using the SVM action code as listed in the table below. Old Software Part Number Old Software Version New Software Part Number New Software Version SVM Action Code (or higher) 2K0907554B 5007 2K0907554C 5008 2K0907554D © 2013 Audi of America, Inc. 5010 39E1A001 Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Update Time Requirements/ Reimbursement To ensure prompt and proper payment, be sure to immediately enter the applicable reimbursement code listed below upon completion of the repair work. Claims will be paid only for vehicles that show the 39E1 code in the ElsaWeb Campaign/Action Information screen on the day of repair. 39E1 Saga Claim Entry Procedure Check ElsaWeb to determine whether Update 39E1 is open. Service No.: 39E1 Damage Code: 0099 Parts Manufacturer - Removed part: 002 Claim Type Sold vehicle = 7 10 Unsold vehicle = 7 90 Saga Accounting Instructions Criteria ID Repair operation Labor Operation Number TU 8J Connect battery charger and vehicle diagnostic tester, perform software update with SVM 3722 25 99 Per Diagnostic Log There is no reimbursement for vehicle wash or loaner vehicle. If the vehicle is outside of the specified warranty period, the customer has the option to pay for the repair. If the customer agrees to pay for the repair: Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer Number and Date. If the customer does not agree to pay for the repair: Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer Number and Date. © 2013 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your ElsaWeb Campaign/Action Information screen so that any additional required work can be done simultaneously. Update Verification For verification, always check the ElsaWeb Campaign/Action Information screen. The ElsaWeb system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Input For questions regarding claim input, contact the Warranty Helpline. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2013 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.