19J2

Technical Service Bulletin
19J2 UPDATE – Coolant Pump (NVLW)
May 21, 2013
Model(s)
Year
Affected Vehicles
Vehicle-Specific Equipment
TTS
2012
See Campaign/Action screen in ElsaWeb
NA
Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
On Audi TTS vehicles manufactured within a specific period, it is possible that the drive sprocket for the coolant
pump can come loose on the pump shaft. As a result, the delivery rate of the pump will be reduced and the
coolant temperature will rise.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 19J2 code in the ElsaWeb Campaign/Action Information
screen on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
On Audi TTS vehicles manufactured within a specific period, it is possible that the drive sprocket for the coolant
pump can come loose on the pump shaft. As a result, the delivery rate of the pump will be reduced and the
coolant temperature will rise.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Criteria 8J: Replace coolant pump
•
Refer to Repair Manual >> Engine >> 19
Cooling System >> Removal and Installation
>> Coolant Pump
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Update Time Requirements/
Reimbursement
To ensure prompt and proper payment, be sure to immediately enter the
applicable reimbursement code listed below upon completion of the repair
work. Claims will be paid only for vehicles that show the 19J2 code in the
ElsaWeb Campaign/Action Information screen on the day of repair.
19J2 Saga Claim Entry Procedure
Check ElsaWeb to determine whether Update 19J2 is open.
Service No.: 19J2
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Saga Accounting Instructions
Criteria ID
Repair operation
Labor Operation Number
TU
8J
Replace coolant pump
1950 19 15
330
Criteria ID
Part Number
Part Description
Quantity
8J
06F121011 X
Coolant Pump
1
G013A8JS0
Coolant additive
5
N91143901
Bolt
6
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period, the customer has the option to pay for the repair.
If the customer agrees to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
If the customer does not agree to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your ElsaWeb Campaign/Action Information screen so that
any additional required work can be done simultaneously.
Update
Verification
For verification, always check the ElsaWeb Campaign/Action Information
screen. The ElsaWeb system is the only binding inquiry and verification
system; other systems are not valid and may result in non-payment of a
claim.
Help for Claim
Input
For questions regarding claim input, contact the Warranty Helpline.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
06F121011 X
Coolant pump
1
N91143901
Bolt
6
G013A8J**
Coolant additive
0.5 liter
** Depending on size of container
• Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.
• If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update
but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to
[email protected]. Be sure to include the affected VINs with your order. Prior to submitting your
request, ensure that each vehicle has the 19J2 code open in ElsaWeb. Your order will be reviewed and
processed accordingly.
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
© 2013 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.