19I9

Service Bulletin Details

Public Details for: 19I9

Summary to be provided on a future date.


- 2013 -

Technical Service Bulletin
19i9 UPDATE - Coolant Expansion Tank (NVLW)
March 5, 2013
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A8/S8
2013
009820 - 015495
None
Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
It is possible that leakage may occur at the weld seam on coolant expansion tanks manufactured within a specific
period on Audi A8 vehicles.
The Update is in effect until removed.
Vehicle must meet all of the following criteria:
•
Procedure is valid only for vehicles that show the 19i9 code in the ElsaWeb Campaign/Action Information
screen on the day of repair.
•
Vehicles must be within the New Vehicle Limited Warranty.
•
Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin.
•
Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
© 2013 Audi of America, Inc.
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Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
The production date of the coolant expansion tank must be checked on the affected vehicles and the expansion
tank must be replaced, if necessary.
Checking manufacturing date of coolant expansion tank
Warning:
• Hot steam and hot coolant can escape, creating a risk of scalding.
• The cooling system is under pressure when hot.
• Cover filler cap on coolant expansion tank with a cloth and open carefully to release pressure.
1. Detach cover (Figure 1, 2) from lock carrier (Figure 1, arrows).
Retainers (Figure 1, 3 and Figure 1, 4) must be released when
cover is pulled off. Pull cover out of slot on lock carrier (Figure 1,
1) and remove.
Figure 1. Removing cover.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
2. Remove longitudinal member (left side) by unscrewing
bolts at front and rear (Figure 2) and lifting it out.
(Tightening torque: 24 Nm) Then, remove bolts (Figure 3).
Figure 2. Longitudinal member removal
Figure 3. Front and rear bolts.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
3. Lift up coolant expansion tank to find the manufacturing date
(Figure 4).
Figure 4. Lifting up coolant expansion tank
4. Observe the manufacturing date. The dial on the
left represents the month, and the dial on the right
represents the year (Figure 5). In Figure 5, the
dial on the left shows “7“, and the dial on the right
shows “12“, which means that this example was
made in July, 2012.
If the manufacturing date shows either of the
following dates, it must be replaced:
• July, 2012
Figure 5. Manufacturing date.
• August, 2012
If the manufacturing date shows any other date, it
is okay and can be re-installed.
Replacing the coolant expansion tank
1. Remove the air duct from the engine:
• W12 engine (Figure 6)
• S8 engine (Figure 7)
Figure 6. W12 air duct
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Figure 7. S8 air duct
2. Unplug connector (Figure 8, 1) and disconnect breather
line (Figure 8, 2)
Figure 8. Connecter (1) and breather line (2)
3. Clamp off the expansion tank filler hose with hose clamp 3094 or similar.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
4. Release hose clip, disconnect filler hose, and
seal off opening on expansion tank
immediately with your finger (Figure 9).
Figure 9. Expansion tank filler hose
5. Lift out expansion tank and catch remaining coolant.
6. Install in reverse order of removal.
Note:
Check the manufacturing date of the new coolant expansion tank before installing. If the manufacturing date is
July, 2012, or August, 2012, the coolant expansion tank must not be used.
7. Top off cooling system as required.
8. Start engine and visually inspect for leaks.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Update Time Requirements/ Reimbursement
To ensure prompt and proper payment, be
sure to immediately enter the applicable
reimbursement code listed below upon
completion of the repair work. Claims will be
paid only for vehicles that show the 19i9
code in the ElsaWeb Campaign/Action
Information screen on the day of repair.
19i9 Saga Claim Entry Procedure
Check ElsaWeb to determine whether Update 19i9 is open.
Service No.: 19i9
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Saga Accounting Instructions
Criteria ID
Repair operation
Labor Operation Number
TU
01 or 02 or 04
Check manufacturing date of coolant
0183 0099
40 TU
1940 5599
70 TU
expansion tank (no replacement required)
-OR01 or 02 or 04
Check manufacturing date of coolant
expansion tank and replace coolant
expansion tank
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Criteria ID
Part Number
Part Description
Quantity
01 or 02 or 04
4H0 121 403 H
Coolant expansion tank
1
01 or 02
G 013 A8J S0
Coolant additive
10
04
G A13 A8J M1
Coolant additive
1
There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period, the customer has the option to pay for the repair.
If the customer agrees to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
If the customer does not agree to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.
Additional Actions
Some of the affected vehicles may be involved in additional Actions.
Please check your ElsaWeb Campaign/Action Information screen so that
any additional required work can be done simultaneously.
Update Verification For verification, always check the ElsaWeb Campaign/Action Information
screen. The ElsaWeb system is the only binding inquiry and verification
system; other systems are not valid and may result in non-payment of a
claim.
Help for Claim
For questions regarding claim input, contact the Warranty Helpline.
Input
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Customer Inform your customer in writing by recording on the Repair Order any and
Notification
all work that was conducted on the vehicle, including any and all updates
completed under this Update.
© 2013 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Part Number
Part Description
Quantity
4H0 121 403 H
Coolant expansion tank
1
G A13 A8J M1 (for W12 engines)
Coolant additive
1 liter
G 013 A8J ** (for V8 engines)
Coolant additive
1 liter
• Parts will not be allocated for this Update. Please email [email protected] with valid VIN to obtain
parts.
• Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.
• If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update
but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to
[email protected]. Be sure to include the affected VINs with your order. Prior to submitting your
request, ensure that each vehicle has the 19i9 code open in ElsaWeb. Your order will be reviewed and
processed accordingly.
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
©2013 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials
be modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2013 Audi of America, Inc.
Page 10 of 10
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.


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