06-08-44-012F

File in Section:
Bulletin No.:
Service Bulletin
Date:
08 - Body and Accessories
06-08-44-012F
March, 2013
INFORMATION
Subject:
DVD Navigation Update Program, Navigation Disc Diagnostic Aid, AVN Software
Update Discs and Ordering Information
Models:
2002-2013 GM Passenger Cars and Trucks
Attention: Please direct this information to your Sales Consultants, Service Consultants, Parts
Personnel and Used Car Department. This bulletin ONLY applies to North American
dealers/retailers.
This bulletin is being revised to include the 2013 model year and update information. Please
discard Corporate Bulletin Number 06-08-44-012E (Section 08 – Body and Accessories).
Navigation System Map Updates
The location information (streets, Points of Interest,
etc.) on a vehicle’s navigation system ages at a rate of
10%-20% per year. As the map data becomes out of
date, the functionality of the navigation system
declines. Offering GM customers new map updates will
ensure that the customers have the latest information
for their system.
Map updates can be purchased from the GM
Navigation Center in two ways:
– GM Navigation Disc Center 1-877-628-3472
– Via the web through gmnavdisc.com
For information on the most recent map version
available for each make/model/year, visit the GM
Navigation Center online.
The Nav Disc Center will always have the latest
information on map versions and compatibility. Please
contact them if you have any questions on the latest
version available for a specific vehicle.
Special Notes on Map Updates
•
General Motors offered a Navigation Disc Update
Program for 2006 and 2007 model year vehicles.
Customers who purchased vehicles with nav
systems were eligible for two free map updates.
This program concluded on December 31, 2009.
The DVD Navigation Update Program policy has
expired. Communications were sent to 2006 MY
and 2007 MY vehicle owners when the program
ended, informing them that they are no longer
eligible for free annual updates.
•
There is no longer a reduced price offered for
warranty discs. Discs required for warranty repairs
must be purchased at the retail price. The
maximum allowance for warranty reimbursements
has been revised to reflect the change in pricing.
AVN Software Update Discs
Technical Service Bulletins are sometimes generated to
address specific navigation radio operational or
performance issues. When a navigation radio bulletin is
issued, it may contain instructions to install an
advanced vehicle navigation (AVN) software update
with a specific part number. GM dealers must order
advanced vehicle navigation (AVN) software update
discs from the Nav Disc Center, as directed in the
specific bulletin.
AVN software update discs are for the dealer to update
the navigation radio software only. They do NOT update
or replace the navigation map disc that is supplied with
the vehicle. Please order these parts only as needed.
There is a limited supply of these discs available, so
dealers may only order one of a specific part number.
Do not order these discs for stock. AVN software
update discs can be used to reprogram more than one
vehicle. Software update discs are free of charge;
dealers are required to pay for shipping.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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