09-00-89-029K

File in Section:
Bulletin No.:
Service Bulletin
Date:
00 - General Information
09-00-89-029K
July, 2013
INFORMATION
Subject:
Key Cutting Procedure for Obtaining Replacement Key
Models:
2010-2014 Buick LaCrosse
2011-2014 Buick Regal
2012-2014 Buick Verano
2010-2014 Cadillac SRX
2013-2014 Cadillac ATS, XTS
2010-2014 Chevrolet Camaro, Equinox
2011-2013 Chevrolet Caprice PPV
2011-2014 Chevrolet Cruze, Volt
2012-2014 Chevrolet Orlando (Canada), Sonic
2013-2014 Chevrolet Malibu, Spark
2014 Chevrolet Impala Limited, Spark EV
2014 Chevrolet Silverado 1500
2010-2014 GMC Terrain
2014 GMC Sierra 1500
2008-2009 Pontiac G8
Attention: This bulletin applies to the United States and Canada only. Export dealers are to
contact their local Technical Assistance Center (TAC) for further information.
This bulletin has been revised to add the 2014 model year and to add the Impala, Spark,
Spark EV, Silverado and Sierra. Please discard Corporate Bulletin Number 09-00-89-029J.
Due to the uniqueness of the ignition/door lock key,
special equipment is required to cut a key. If you do not
have the required equipment, you may order a cut/
coded key through GM CC&A.
To obtain a replacement key, the following procedure is
suggested:
1. Obtain the vehicle key code.
U.S. Dealers: Access the “Key Code Look Up”
application through GM GlobalConnect under the
Parts Workbench.
Canadian Dealers: Access the “KeyCode
Look-Up” feature within the OEConnection
D2DLink application.
Copyright 2013 General Motors LLC. All Rights Reserved.
For additional information on obtaining GM key
codes:
– (U.S. dealers) - refer to the latest version of GM
Corporate Bulletin Number 10-00-89-009.
– (Canada dealers) - refer to the latest version of
GM Corporate Bulletin Number 10-00-89-010.
2. Submit a part order through the GM CC&A Parts
System for a key blank. Be sure to include the key
code in the “note” field, and the keycode in the
"comments" field of the order. The "Comments"
field may ONLY contain the keycode, (NO extra
words). Additional verbiage will result in the order
canceling.
Notice: In the GM CC&A parts system, the
“comments” field may only contain the requested
keycode. Additional characters in this field WILL
CAUSE THE ORDER TO SELF CANCEL.
Page 2
July, 2013
3. DO NOT ORDER AN UNCODED KEY AS YOU
WILL RECEIVE A BLANK KEY THAT WILL
REQUIRE CODING ON THE SPECIAL
EQUIPMENT LISTED BELOW.
Note: The key code is five digits. Some vehicle
records do not have the first digit displayed (i.e., vehicle
records show the key code as "1234"). When ordering
a cut/coded key, refer to the key code table.
Vehicle
Bulletin No.: 09-00-89-029K
Important: If the key is integrated with the remote
keyless entry (RKE) transmitter, the transmitter and
the key shank are not serviced separately.
Tip: The new RKE transmitter and/or key will need
to be programmed to the vehicle. Refer to
programming procedures in SI.
Leading Digit
2010-2014 Buick LaCrosse
2011-2014 Buick Regal
2012-2014 Buick Verano
2010-2014 Cadillac SRX
2013-2014 Cadillac
ATS, XTS
2010-2014 Chevrolet
Camaro
2011-2014 Chevrolet Cruze
2010-2014 Chevrolet
Equinox
Z
2012-2014 Chevrolet
Orlando (Canada)
2012-2014 Chevrolet Sonic
2011-2014 Chevrolet Volt
2239430
2013-2014 Chevrolet Malibu
Parts Information
2014 Chevrolet Impala
2010-2014 GMC Terrain
2013-2014 Chevrolet Spark
2014 Chevrolet Spark EV
2014 Chevrolet
Silverado 1500
M
V
2014 GMC Sierra 1500
2008-2009 Pontiac G8
2011-2013 Chevrolet
Caprice PPV
6
Important: The order will be shipped the same day if
received by 12:00 p.m. (noon) EST, or within 24 hours,
Monday through Friday via FedEx (Canadian dealers
should place their orders for these parts using a CSO
order type only. Do not order using the CSO3
order type).
For part numbers and usage, refer to Key in Group
02.187 of the appropriate parts catalog.
Important: As an alternate to Step 2, the
following equipment can be purchased through
1-800-GM-TOOLS or by visiting
www.GMDEsolutions.com (U.S.) or
www.des-canada.ca (Canada).
General Motors highly recommends the use of the
following key machines. General Motors has identified
superior equipment through testing and evaluation.
General Motors believes these sources and their
equipment to be reliable. There may be additional
manufacturers of such equipment. General Motors
does not endorse, indicate any preference for or
assume any responsibility for the equipment from these
firms or for any such items which may be available for
other sources.
Bulletin No.: 09-00-89-029K
July, 2013
Page 3
Equipment Information
Equipment
Description
Part Number
Computerized Duplicating and
Code Cutting
Used to produce a key from a key
code or duplicate
Barnes distribution BD Laser Code Cut & Duplicator
GMDE Part # 425-9200000
Computerized Duplicating and
Code Cutting
Used to produce a key from a key
code or duplicate
Kaba Ilco Tricode HS Code Cut & Duplicator GMDE
Part # 74-TRI-Code HS
Machine Duplication
Used to produce a duplicate key from
an existing key
Kaba Ilco Matrix S Duplicator GMDE
Part # 74-Matrix S
Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation
S0011
Description
Labor Time
Keys – Cut/Replace
Use
Published
Labor
Operation
Time
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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