10-00-89-005C

File in Section:
Service Bulletin
Bulletin No.:
Date:
00 - General Information
10-00-89-005C
May, 2013
WARRANTY ADMINISTRATION
Subject:
Revised Wiring Repair Labor Operations and Required Additional Information
Models:
2014 and Prior GM Passenger Cars and Light Duty Trucks
This bulletin is being revised to add the 2014 model year and labor codes. Please discard
Corporate Bulletin Number 10-00-89-005B (Section 00 – General Information).
Beginning with 2010 model year vehicles, wiring repair
labor operation numbers have been simplified to
reduce the variation of choices. Additional data
identifying the location of the repair is also now required
in Global Warranty when submitting transactions using
these labor operations. Additional required information
may include:
• SI Harness Routing View Document ID Number
(wiring repairs)
• Grid Location from Routing View Document
(wiring repairs)
• SI Connector End View Document ID Number
(terminal/connector repairs)
In SI for model year 2010 and newer vehicles, the
Connector End View document IDs are unique for each
illustration. For Harness Routing Views, a grid has been
added to provide the location area of repair. Follow the
chart below to identify which information is required for
which labor operation.
Technicians - When you are perform a wiring system
repair, follow SI diagnostics and refer to the table below
for the information that will be required from SI.
• Wiring repairs will require the SI Document ID of
the Harness Routing View, along with the grid
coordinates (location) of the cause/repair.
• When connecting or repairing a connector, the
required information will be the Connector End
View Document DI. This applies to all connectors
that plug into components (modules) or in-line
connectors.
Note: The additional data identifies the location of
repair and will aid in failure analysis and future product
quality enhancements.
Select the correct labor operation and write it and the
additional required information for that operation on the
repair order. In the Cause and Correction fields, be sure
to indicate your observations on what the cause of the
condition was (connector not connected, terminal
pushed out, loose ground fastener, etc.) and what you
did to correct the issue.
Copyright 2013 General Motors LLC. All Rights Reserved.
Warranty Claim Administrators - When one of the
electrical labor operations listed in the chart below are
used when submitting the warranty transaction, an
additional required field will appear requesting a
“Document ID.” Enter the required information shown in
the chart below, which should be documented on the
repair order by the technician. The chart below
identifies if you should be entering just a document ID,
or a document ID AND a grid location.
Do not enter in this field bulletin numbers, PI numbers,
schematic Doc IDs, connector numbers (ie: x201),
comments such as descriptive cause or corrections, or
the word “None.”
Data Entry Examples
Wrong Format
Correct Format
Doc ID 1234567
1234567
Grid Location F12
1234567 F12
Note: This additional data identifies the location of the
repair and must correspond with the vehicle type and
repair type entered.
Examples of Information Required
from SI
Routing View Example
This technician used the SI document shown below to
locate a chafed wire causing an interior lamp issue. The
technician repaired a circuit just left of the steering
column.
When submitting the warranty transaction, the required
information when using this labor operation is the
Document ID, immediately followed by the grid location
which identifies the area of repair in the supplemental
labor operation field. In this example, you would
enter 1234567 F6.
Page 2
May, 2013
Bulletin No.: 10-00-89-005C
When submitting the warranty transaction, the required
information when using this labor operation is simply
the Document ID identifying the connector. In this
example, you would enter 1212121.
2905490
Connector view Example
The SI document shown below identifies a connector
that was not fully seated causing a check engine light.
The technician inspected the connector and found it
only needed to be fully engaged to correct the
condition. No parts were needed for this repair.
2905492
Bulletin No.: 10-00-89-005C
May, 2013
Page 3
The Table Below Provides New Labor Codes and Additional Information Required
When Used
Labor Operation
Labor Operation
Description
Supplemental
Information
Required
Notes for Use of This Labor Operation
5430840
Terminal
Replacement
Document ID of
the Connector End
View connected or
repaired
Use for terminal replacement or terminated leads. This
may be due to a spread terminal condition, corrosion or
will not stay retained in the connector body.
5430860
Connector Kit
Replacement
Document ID of
the Connector End
View of connector
repaired
Use when replacing plastic connector body with nine or
greater circuit cavities. Kits include connector body,
CPA and TPA but do not come with terminals or
terminated leads.
5430880
Connector with
Leads Assembly
Replacement
Document ID of
the Connector End
View of connector
repaired
Plastic connector with eight or less circuits – includes
terminated leads (pigtail).
Wire-to-Wire Repair
Document ID of
the Harness
Routing View of
repaired harness
PLUS grid location
showing
repair area
Repair is to wiring only – not to be used if a terminal or
connector was repaired or replaced.
Connector
Reconnection
Document ID of
Connector End
View of connector
that was not
connected
properly
Electrical connections only – connectors not fully
seated or totally disconnected. Also used when a loose
fastener is causing a poor electrical connection
(i.e. loose ground bolt/nut).
Harness
Replacement
Document ID that
best depicts that
area of repair
(Harness Routing
View or Connector
End View)
Used only when replacing a complete harness
assembly.
Ground Connection
Repair
Document ID of
Locator View of
ground fastener
which required
repair. (Ground
locations are
linked from the
Master Electrical
Component List
in SI)
Use when tightening or reconnecting grounds. Use
ground stud repair if the ground stud was broken.
5430902
5430922
5430940
5430962
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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