10-08-44-006B

File in Section:
Service Bulletin
Bulletin No.:
Date:
08 - Body and Accessories
10-08-44-006B
September, 2013
INFORMATION
Subject:
Reporting Missing or Inaccurate Navigation Radio Map Disc Information – Complete
and Submit Feedback Form at GM Navigation Disc Center Website
Models:
2014 and Prior GM Cars and Trucks (Including Export)
Equipped with Navigation Radio
This bulletin has been revised to add the 2013-2014 model years and update the process.
Please discard Corporate Bulletin Number 10-08-44-006A.
Some customers may notice that some navigation radio
map discs may have missing or incorrect information.
The following list contains some examples:
– Missing or incorrect roads, road names or road
shapes
– Missing or incorrect addresses
– Missing or incorrect highway labeling
– Missing or incorrect highway exit numbers
– Missing or incorrect traffic restrictions
– Missing points of interest (POI) or incorrect details,
such as location, category or phone number
General Motors uses a map database from two different
suppliers. The two map suppliers are continually
updating their map database and will gladly accept any
input regarding missing or incorrect map information on
the navigation radio.
To report any missing or incorrect information, please
access the GM Navigation Disc Center at the following
web site: http://www.gmnavdisc.com.
At the GM Navigation Disc Center home page, select
the tab: Contact Us.
In the Map Feedback section, fill in the Brand/Model/
Year of your vehicle.
Depending on the navigation system installed in your
vehicle, either a Navigation Data Feedback form will
appear for you to submit your feedback, or you will be
directed to the HERE Map Reporter site. Please
provide your feedback and submit the information.
Note: You may need to modify your internet pop-up
blocker settings and/or hold your Ctrl key while
selecting your Brand/Model/Year in order to display the
form/website.
Due to long software development times, there is no
way to estimate when the feedback provided will be
incorporated into a future navigation radio map update.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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