13-00-89-004C
Service Bulletin Details
Public Details for: 13-00-89-004C
Summary to be provided on a future date.
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Models from 9999
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File in Section: Bulletin No.: Service Bulletin Date: 00 - General Information 13-00-89-004C October, 2013 INFORMATION Subject: Car and Truck Fix it Right the First Time Issues Models: 2014 and Prior GM Cars and Trucks This bulletin has been revised to include updated information. Please discard Corporate Bulletin Number 13-00-89-004B. In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Fix it Right the First Time" bulletin. Field Product Reminder – Car Issues – Fix it Right the First Time Model Year(s) Vehicle Line(s) / Condition Do This Don't Do This Reference Information/Bulletin 20132014 Sonic — Poor A/C Performance, DTC B3933 Replace EAT (Evaporation Air Temp) Sensor. Replace AC compressor. PI1044 20122013 Sonic — Odometer Displaying Dashes Instead of Miles or Kilometers Reprogram IP Cluster w/new software. Replace IP Cluster. PI1054 2013 ATS — Locking Fuel Door Will Not Open or Difficult to Open Update the BCM Software. Replace the Fuel Door. PI1045 20132014 ATS — Front Seat Lateral or Vertical Movement and/or Click Type Noise Lube the Seat Pan and Seat Cushion Spring Hooks. Replace the Seat Frame. PI1070 20112014 CTS-V Coupe, CTS Coupe — Information on Rear Bumper Fascia and Quarter Panel Paint Appearance Use this PI to demonstrate perception of rear fascia color variation is by design. Paint fascia, deck lid, or quarter panels for this condition. PI0218A 2014 CTS — 2014 Cadillac CTS New Model Features and Service Guide Review this PI to become more familiar with the new 2014 CTS sedan. Perform warranty repairs on items that are by design. PI1073 2014 CTS — Information On Front Bumper Fascia To Hood And Fender Panel Paint Appearance Use this PI to demonstrate perception of front fascia color variation is by design. Do not paint fascia, hood or fenders for this condition. PIC5909 2014 CTS — Information - Towing/ Transport Recommendations for Cadillac ATS and CTS to Avoid Vehicle Damage Use tow eye provided in car and wheel strap tie-downs when towing the 2014 CTS sedan. Review this your tow companies. Pull or tie down using J-hooks or chains under car. Vehicle damage may occur. PI0844A Copyright 2013 General Motors LLC. All Rights Reserved. Page 2 October, 2013 Bulletin No.: 13-00-89-004C Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd) Model Year(s) Reference Information/Bulletin Vehicle Line(s) / Condition Do This Don't Do This 2013 Cruze — Hesitation at High Ambient Temperature Conditions If the customers symptoms match this description and there are no DTCs set to aid in the diagnosis, then a programming update to the engine control module may be needed. Program the ECM if the customer symptoms do not match the PI description. This calibration will not fix other driveability issues. PI1052 2014 Corvette — 2014 Chevrolet Corvette Stingray New Model Features Please read this for important information about to help answer possible customer inquiries N/A PI1056 2014 Corvette — Corvette Being Shipped with a Transportation Cover Please make sure to leave the cover on the vehicle for protection during storage and offer the cover to the customer at delivery. Throw away the transportation cover. PI1066 2013 SRX, XTS — Unwanted Activation of Rear Heated Seats Confirm issue and inform customer engineering is developing HVAC module software. Replace any rear heated seat components for false activation. PI1060 20132014 ATS, XTS, SRX, CTS — Engineering Information Power Driver Seat Inoperative, Power Outside Mirror Inoperative Please contact engineers listed in EI bulletin prior to performing any repairs for memory seat performance issues. Replace any memory seat components without speaking with engineers. PIE0269 Field Product Reminder – Truck Issues – Fix it Right the First Time Reference Information/Bulletin Model Year(s) Vehicle Line(s) / Condition Do This Don't Do This 2007-2013 All Lines — Application of Anti-Corrosion Materials Use only these approved materials and procedures for this repair. Use paint or undercoating materials. 01-08-51-003D 2014 Sierra, Silverado — Information on Tailgate Hinge Lubrication Ensure proper end gate lubrication during regular maintenance. Overlook end gate lubrication during regular maintenance. 13-08-66-001 2014 Silverado, Sierra — Information on Windshield Wiper Blade Identification Always check for correct blade location when servicing wipers. Place blades in incorrect locations. 13-08-43-001 2013-2014 Terrain, Equinox — Malfunction Indicator Lamp (MIL) Light On, Reduced Power Mode, DTC Set, Poor Performance/Shifts Check for the ECM wiring harness rubbing at the ECM bracket and repair the affected circuit. Replace ECM or ECM harness. PI1067 2014 Silverado, Sierra — Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns For difficult to resolve vibrations, the Electronic Vibration Analyzer or MTS4100 must be used along with this information. Proceed with any tire, wheel, or component replacement unless the frequency, order, and magnitude of the vibration is known. 13-03-10-002 2012-2014 Traverse, Enclave, Acadia — Waterleak from Headliner at A/C Outlet Vents or Dome Light Above 2nd or 3rd Row Seating Positions Test Fixed Glass for Leak Per Bulletin. Replace the Sunroof Module. PI1061 2014 Acadia, Traverse, Enclave — Inaccurate Fuel Gauge Readings Reprogram ECM. Replace fuel sender of fuel gauge. PI1038A 2010-2013 SRX — Auto Reversal of Front Door Windows Reflash the BCM prior to replacing window regulator or motor. Replace the window motor or regulator. PI1046 Bulletin No.: 13-00-89-004C October, 2013 Page 3 Field Product Reminder – Truck Issues – Fix it Right the First Time (cont'd) Model Year(s) Vehicle Line(s) / Condition Do This Don't Do This 2010-2011 SRX — Snap or Pop Noise Heard on Initial Brake Apply from Front of Vehicle Use chassis ears to confirm in noise is coming from front control arm rear bushing. Replace the complete control arm assembly. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. Reference Information/Bulletin PI1047 WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION