13-02-32-001
Service Bulletin Details
Public Details for: 13-02-32-001
Summary to be provided on a future date.
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Models from 9999
9999 GMC GMC |
Service Bulletin File in Section: 02 - Steering Bulletin No.: 13-02-32-001 Date: May, 2013 TECHNICAL Subject: Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions Models: 2009-2013 Buick LaCrosse 2010-2013 Buick Regal 2012-2013 Buick Enclave 2013 Buick Encore Equipped with RPO N40 Hydraulic Power Steering 2007-2013 Cadillac Escalade 2009-2013 Cadillac SRX 2013 Cadillac XTS 2007-2013 Chevrolet Silverado 1500, Suburban 1500, Tahoe 2010-2013 Chevrolet Captiva, Captiva Sport (V6 Only), Equinox (V6 Only) 2011-2013 Chevrolet Silverado 2500/3500 2012-2013 Chevrolet Traverse 2013 Chevrolet Caprice PPV 2007-2013 GMC Sierra 1500, Yukon Models 1500 Series Only 2010-2013 GMC Terrain (V6 Only) 2011-2013 GMC Sierra 2500/3500 2012-2013 GMC Acadia Condition Instructions Important: The information contained in this bulletin applies only to the models listed. DEXRON HP cannot be used in any other products power steering system. Ensure the vehicle being serviced is listed in the Models information above. Some customers may comment that their vehicle is experiencing a power steering noise/whine or fluid leak from the power steering pump, gear or high pressure side power steering hose during extreme low outdoor temperature operation that the cold weather fluid recommended in bulletin 12-02-32-002 may not resolve. To resolve this condition, replace any damaged power steering system components. Refer to Power Steering in SI for diagnosing and repairing steering system component fluid leaks. Flush the power steering system and refill with DEXRON HP power steering fluid. Provide the customer DEXRON HP fluid Part Number information for their records for any future maintenance needs. Cause During extremely low temperatures, -35°C (-31°F) or lower (usually in the -40°C/F or less range), the power steering fluid may thicken and the power steering system pressures may rise, causing damage to various components. Copyright 2013 General Motors LLC. All Rights Reserved. Parts Information DEXRON HP ATF, or ATF (212-B) fluid (P/N or spec# 9986333, spec # GMW16444 ) is serviced with bottles: Part Number Description 19300536 32 oz. with English language label. 19300537 (Canada) 1 Liter with English/French language label Page 2 May, 2013 Warranty Information Note: For vehicles that require power steering component replacement, use the appropriate labor operation for the replaced component. Use the unique labor operation only when servicing the fluid to correct a noise concern. Bulletin No.: 13-02-32-001 For vehicles repaired under warranty, use: Labor Operation Description Labor Time 7480008* Flush and Bleed Power Steering System to Correct Noise Concern 0.9 hr *This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION