2039001

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Touareg
2004 – 2010
All
All
7L_4D000001
7L_AD005286
Condition
58 14 02 December 16, 2014 2039001
Corrosion, Rear Inner Doors in Door Fold Area
Corrosion in the fold of the rear door.
Figure 1) Arrows show the area affected by corrosion
Page 1 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Note:
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures
Manual.
Documentation required per Warranty Policies and Procedures Manual.
For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information
only.
Technical Background
1. Fine seam sealing in the area of the rear door fold not optimal.
2. Bonding of the rear door in the metal fold not optimal.
3. Incorrect or no cavity coating.
Production Solution
Corrections in the production process after discovering deviations.
Page 2 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
1. Repair the rear door fold Only perform this operation if the total repair cost is 80% or less of the total
replacement cost.
OR
2. Replace the rear door
1. Repair the rear door fold
Note:
Re-paint only the inner door panel according to Volkswagen guidelines.
If the door fold is only lightly corroded (no through-corrosion), proceed as follows:
• Protect the outer door area against damage by covering the door fold area with masking tape.
• Remove corrosion and fine seam sealing in the damaged area using a pneumatic brush grinder.
Note:
If through-corrosion (perforation) is not present, door replacement will only be accepted if it qualifies per the
Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important
guidelines when considering component repair vs. replacement options (the “80% rule”).
• Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer (locally sourced).
• Restore the fine seam sealing according to the repair manual.
• Restore the paint structure according to Volkswagen guidelines.
2. Replace the rear door
• Replace the door according to the repair manual. See Repair Manual Group 58 in Elsa.
Page 3 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Note:
• Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair
Acceptance request).
• Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on
file at the Dealership for audit purposes.
• This bulletin applies for 1 rear door repair or replacement. If both sides exhibit the corrosion they should be
evaluated individually and claimed on separates lines. Total Body Painting Prep Time for both rear doors
should be claimed on the first line only.
• Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time
units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue
applies, except for the open time items (labor operations ending in 99) which are calculated at actual time
multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to
change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms.
• This section is applicable for vehicles within the terms of Volkswagen’s Limited Warranty Against Corrosion
Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is
for information only.
• This bulletin may be provided to outside shops to ensure the proper repair is completed.
Note:
Claim Processing Options
Option 1: Utilize the attached form examples and interactive forms on WISE to assist with calculating the
reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim.
Note that miscalculations are subject to claim adjustment.
For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical
Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion.
Option 2: Email repair estimates to [email protected]. The Paint and Corrosion Team will calculate the
warranty allowance and complete the required form(s) on behalf of the dealer.
Page 4 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Touareg
2004 – 2010
All
All
7L_4D000001
7L_AD005286
SAGA Coding
1)
Claim Type:
160
Damage
Service Number:
HST
Damage Location
(Depends on Service No.)
--
161 or 163
Code
5851
0003
Parts Manufacturer
Touareg (7L*)
2)
161 or 163
Repair
Please use the following part number in “Outside Materials”
4)
LACKMATF: Paint and Materials
MU @ $12 per unit
Epoxy Primer (Locally Sourced)
Claim Dollar Amount (MAX: $40)
Please use the following Labor Operation in “Outside Labor”
4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Replace
Please use the following part number in “Outside Materials”
LACKMATF: Paint and Materials
4)
MU @ $12 per unit
Please use the following Labor Operation in “Outside Labor”
4)
Page 5 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Causal Part:
L00#0000
Diagnostic Time
4)
GFF Time expenditure
01500000 = 00 TU max.
NO
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU
NO
Claim Comment: Input “As per Technical Bulletin 2039001” in comment section of Warranty Claim.
1)
For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only
2)
Corrosion claim vendor code will be the damage location.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
5)
See attachment “srt_reference_table.pdf” for labor time reference.
Required Parts and Tools
Replacement
Part number
Designation
7L0 833 055/056 M
Rear Door
For Special Tools see Repair Manual.
Page 6 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 7 of 7 plus attachments
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Paint/Corrosion Claim Form
400000
Dealer No.
Repair
Order No.
910000
VIN (17-Digits)
If repeat repair, provide explanation in box below:
WVGZZZ7LZAD000000
Color No. (4-digit ElsaPro Paint No.)
LA7W
Dealer Labor Rate
100.00
Paint material price per unit
Service No.
Damage
Code
Dmg
Loc
Part manufacturer
(Vendor Code)
5851
0003
161
161
12.00
Dealer-owned paint shop?
Yes
Original paint material?
Yes
Description of Repair
Paint rear door
Paint Labor Operation(s)
No
No
Time
Units
Mat'l
Units
58517999
100
51017173
160
3
Verify ALL Labor Operation Time Units
and Material Units
Note: Authorization and claim reimbursement are contingent on the usage of original
parts for the repair
Body Painting Prep Time
The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a
sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material.
Part Number
Part Description
EPOXY
Part Qty
Epoxy Primer
Part Price
per Unit
1 $
Total Part
Price
40.00
Example Part Qty and Part Price per Unit only
Description of Repair
Paint Subtotal
Repair/Replace Labor
Operation(s)
260
3
Time
Units
Remove and install rear door trim
70731900
40
Remove and install door unit carrier
58301950
40
Remove and install rear door
58511900
50
Repair rear door (remove corrosion)
58516300
80
Wax body
51017500
30
All other parts should be claimed separately in
the SAGA claim
Full pre-populated forms can be found in the
following location:
WISE > Resource Center > Forms > Paint/
Corrosion > TB# - Form specific to the vehicle
and the repair.
Outside Material
LACKMATF
Part Amount Subtotal
$
40.00
Body Labor Subtotal
240
Total Paint Material Amount
$
36.00
Total TU/MU
500
Total Parts Amount
$
76.00
VW Representative
Authorization No.
Authorization Date
TB 2039001
Authorization
valid until:
Warranty
VW Representative Name (printed)
VW Representative Signature
3
L00#0000 $
260.00
A0041000 $
240.00
Parts and Materials: $
76.00
Total: $
576.00
Paint/Corrosion Claim Form
Dealer No.
400000
Repair
Order No.
910000
VIN (17-Digits)
WVGZZZ7LZAD000000
Color No. (4-digit ElsaPro Paint No.)
LA7W
100.00
Dealer Labor Rate
If repeat repair, provide explanation in box below:
Paint material price per unit
Service No.
Damage
Code
Dmg
Loc
Part manufacturer
(Vendor Code)
5851
0003
161
161
12.00
Dealer-owned paint shop?
Yes
Original paint material?
Yes
Description of Repair
Paint rear door
Paint Labor Operation(s)
No
No
Time
Units
Mat'l
Units
58516150
110
51017153
160
11
Verify ALL Labor Operation Time Units
and Material Units
Note: Authorization and claim reimbursement are contingent on the usage of original
parts for the repair
Body Painting Prep Time
The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a
sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material.
Part Number
Part Description
Part Qty
Part Price
per Unit
Total Part
Price
Description of Repair
Paint Subtotal
Repair/Replace Labor
Operation(s)
270
11
Time
Units
Remove and install rear door
58511900
50
Replace rear door
58515550
160
Wax body
51017500
30
Full pre-populated forms can be found in the
following location:
WISE > Resource Center > Forms > Paint/
Corrosion > TB# - Form specific to the vehicle
and the repair.
Outside Material
LACKMATF
Part Amount Subtotal
$
-
Total Paint Material Amount
$
132.00
Total Parts Amount
$
132.00
VW Representative
Authorization No.
Body Labor Subtotal
Total TU/MU
Authorization Date
TB 2039001
Authorization
valid until:
Warranty
VW Representative Name (printed)
VW Representative Signature
240
510
11
L00#0000 $
270.00
A0041000 $
240.00
Parts and Materials: $
132.00
Total: $
642.00
SRT Reference Table for TPI# 2039001
Repair (Touareg ) – Model(7L*)
Body Labor
Labor Operation : Remove and install
rear door trim
70 73 19 00= 40 TU
Labor Operation : Remove and
install door unit carrier
58 30 19 50 = 40 TU
Labor Operation : Remove and
install rear door
58 51 19 00 = 50 TU
Labor Operation : Repair rear door
58 51 63 00 = 80 TU
Labor Operation : Wax body
51 01 75 00 = 30 TU
Multiply claim time units x
warranty labor rate. Enter
in SAGA under Outside
Labor Operation:
A0041000
Refinish Labor
Labor Operation: Prepare painting
51 01 71 73 = 160 TU
Labor Operation: Paint rear door (inner
panel only)
58 51 79 99 = 100 TU
Multiply claim time units x
warranty labor rate. Enter
in SAGA under Outside
Labor Operation:
L00#0000*
*Please see warranty table for
proper labor operation
Outside Materials
Labor Operation: Paint rear door
3 MU
Multiply claim material units x
$12.00. Enter in SAGA
under Outside Materials:
LACKMATF
Replace (Touareg) – Model(7L*)
Body Labor
Labor Operation : Remove and install
rear door
58 51 19 00 = 50 TU
Labor Operation : Replace rear door
58 51 55 50 = 160 TU
Labor Operation : Wax body
51 01 75 00 = 30 TU
Multiply claim time units x
warranty labor rate. Enter
in SAGA under Outside
Labor Operation:
A0041000
Refinish Labor
Labor Operation: Prepare painting
51 01 71 53 = 160 TU
Labor Operation: Paint rear door (new
part)
58 51 61 50 = 110 TU
Multiply claim time units x
warranty labor rate. Enter
in SAGA under Outside
Labor Operation:
L00#0000*
*Please see warranty table for
proper labor operation
Outside Materials
Labor Operation: Paint rear door
11 MU
Multiply claim material units x
$12.00. Enter in SAGA
under Outside Materials:
LACKMATF