PI0896
Service Bulletin Details
Public Details for: PI0896
Summary to be provided on a future date.
- 9999 -
Models from 9999
9999 GMC GMC |
File in Section: Service Bulletin Bulletin No.: Date: PI0896 February, 2013 PRELIMINARY INFORMATION Subject: Broken or Separated Auxiliary Floor Mat Retainers, Floor Mat Retainer Won’t Seat on Carpet Models: 2010-2013 Buick LaCrosse 2011-2013 Buick Regal 2012-2013 Buick Verano 2008-2013 Cadillac CTS All Models including V-Series 2010-2013 Cadillac SRX 2011-2013 Chevrolet Cruze, Equinox, Volt 2012-2013 Chevrolet Sonic 2013 Chevrolet Malibu 2011-2013 GMC Terrain 2011-2013 Saab 9-4x Condition/Concern Some customers may comment on a broken auxiliary floor mat retainer and/or that the floor mat may be difficult to fully seat onto the carpet side retainer. Due to several changes in floor mat retainer design, and their suppliers, particular vehicle lines have varying breakpoints for the style of retainer their floor mats and carpet contain. Because the different styles/designs are not interchangeable, floor mats containing a non-matching retainer will not fully seat on the carpet side retainer and therefore, the mat retainer may break. Recommendation/Instructions 2652399 There are two different suppliers of auxiliary floor mat retainers for these vehicles, Saxonia and ITW, and the mat retainers and carpet retainers are NOT interchangeable between the two suppliers. Additionally, the ITW style have a first (V1.x) and second (V2.0) design. Look at the backside of the retainer on the auxiliary mat. If the center of the lower section is round, the retainer was made by Saxonia (1). If the center of the lower section has a triangle, the retainer was made by ITW (2). Furthermore, ITW V2.0 retainers can be identified by a "V2.0" embossed on the back side of the floor mat retainer. Note: The procedure below is specific to replacement of the auxiliary floor mat retainers. If the carpet side retainer is damaged, service parts are currently available and replacement procedures are being developed for future population into SI. Replace the auxiliary floor mat retainers using the following instructions: 1. Remove the auxiliary mat from the vehicle. 2631343 2. From the backside of the floor mat, cut four lines (1) through the plastic at the shown locations using a pair of cutters. 3. Using suitable pliers, break off each piece and push the remaining piece through the mat retainer hole. 2631344 4. Align the upper piece of the mat retainer (1) to center of the mat retainer hole. Turn the mat over while maintaining the center position of the retainer. 5. Install the lower piece of the mat retainer (2) onto the mat, aligning it with the upper retainer. Push down hard to engage several retention rings. 6. Lightly tap on the retainer with a rubber mallet to engage the remaining retention rings. 7. Install the auxiliary floor mat to the vehicle. Parts Information For part numbers, usage and availability of the auxiliary floor mat retainer kits, see Carpet/Floor in Group 15.286 of the appropriate Parts Catalog. Each auxiliary floor mat contains two kits per mat. Warranty Information For vehicles repaired under warranty, use: Labor Operation C9526* Description Auxiliary Floor Mat Retainer Replacement (Includes One or all) Labor Time 0.2 hr *This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide.