PIC5381B

File in Section:
Service Bulletin
Bulletin No.:
Date:
PIC5381B
February, 2014
PRELIMINARY INFORMATION
Subject:
TAC Part Restriction - AC Compressor And Integrated Control Module (ACCM)
Models:
2011-2014 Chevrolet Volt
2014 Cadillac ELR
2011-2014 Opel Ampera
This PI was superseded to update labor op and model list. Please discard PIC5381A.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
As part of our ongoing quality improvement process, effective November 1st, 2010 the AC Compressor And
Integrated Control Module, also known as the ACCM for the Chevrolet Volt part number 22753244 is being placed
on restriction through the GM Goodwrench Technical Assistance Center (TAC).
Note: If the part is being ordered for a non warrantable concern (i.e. collision, theft, flood, etc.) proceed directly to
step 7 below (Valid VIN and proof of ownership required).
Recommendation/Instructions
1. Please have a certified Volt technician follow the procedures below prior to contacting TAC.
Important: Do NOT erase DTCs in any of the modules (especially on intermittent concerns), and do NOT attempt to
reprogram software!
2. Please complete the following information below with as much information as possible and as accurately as
possible so that it can be e-mailed to TAC.
3. Check and record all diagnostic codes in all modules on the vehicle.
4. Be sure to record what module the DTC came from and any symptom codes associated with the DTCs (see
latest version of bulletin 10-07-30-002A for snapshot information).
5. Please save the DTC captured data for later use.
6. Once the above information has been obtained, please review all PI and TSB information and all available SI
diagnostics.
7. If diagnostics lead to ACCM replacement, contact TAC @ 877-446-8227 (U.S.) or in Canada 1-800-263-7740
(English) or 1-800-263-7960 (French) to review case details. Please have as much stored DTC and snapshot
information as possible prior to contacting TAC.
8. After reviewing the diagnosis, if component replacement is needed, TAC will arrange for ordering of the new
component and request that it be shipped overnight.
Note: After reviewing the diagnosis, if component replacement is needed, GM Goodwrench TAC will arrange for
ordering of the part(s). When this occurs, record the last 9 digits of the TAC case # to be used by the parts
department (in conjunction with the part #) as the CONTROL NUMBER to track shipment of the part. It is not
necessary to call TAC for part tracking information.
Parts Information
Model Year
Part Name
Part Number
2011-2014
AC Compressor And Integrated Control Module
22753244
Warranty Information
For vehicles repaired under warranty use:
Labor Operation
Description
Labor Time
4417140
Air Conditioning and Drive Motor Battery Cooling
Compressor Replacement Air Conditioning and
Drive Motor Battery Cooling Compressor
Replacement Air Conditioning and Drive Motor
Battery Cooling Compressor Replacement
Use Published Labor
Operation Time
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.