PIC5920C
Service Bulletin Details
Public Details for: PIC5920C
Summary to be provided on a future date.
Models from 2014
2014 CADILLAC ELR |
2014 CHEVROLET VOLT |
2014 OPEL AMPERA |
Models from 2013
2013 CHEVROLET VOLT |
Models from 2012
2012 CHEVROLET VOLT |
Models from 2011
2011 CHEVROLET VOLT |
File in Section: Service Bulletin Bulletin No.: Date: PIC5920C June, 2014 PRELIMINARY INFORMATION Subject: Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6 And/Or P1F0E P0DAA Models: 2011-2014 Chevrolet Volt 2014 Cadillac ELR 2014 Opel Ampera This PI was superseded to correct the labor ops. Please discard PIC5920B. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern Warning: This PI was superseded to correct the labor ops. Please discard PIC5920B. Some customers may comment that their vehicle will not charge. Customers may also comment that a Check Engine Lamp is illuminated. Technicians may find a current code P0AA6 And/Or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the HPCM2. When diagnosing these DTC’S, potential causes to consider when evaluating the vehicle are: 1. A loss of isolation due to a Hybrid/EV Battery Heater 2. Hybrid Battery Contactor Assembly function failure 3. A loss of Hybrid/EV Battery Pack coolant (external or internal to the Hybrid/EV Battery Pack) 4. A loss of high voltage isolation within the battery cells or battery sections themselves 5. Hybrid battery cooling system not filled entirely with GM approved 50/50 coolant. Recommendation/Instructions Inspect Hybrid/EV Battery Pack coolant level. If coolant level is low or there is evidence of a coolant leak, refer to the Hybrid/EV Battery Cooling System Diagnostic in Service Information. Important: All P0AA6 failures must include an inspection of the Hybrid/EV Battery Pack drain plug, located on the battery tray, regardless of fluid level at the Hybrid/EV Battery Pack coolant reservoir. If any moisture is found during the drain plug inspection, contact the GM Technical Assistance Center (TAC). Test the Hybrid/EV Battery Pack coolant concentration using the J-26568 Refractometer. Ensure freeze point is between -10 and -40 degrees F. In the absence of a J-26568 Refractometer, dealer may use a Hydrometer. If outside that window, flush and refill with GM approved 50/50 coolant (GM Part Number: 12378390 in Canada use P/ N 10953456) Hybrid Battery Coolant Freeze point Reading Value Take manually with J-26568 Refractometer F To evaluate Hybrid/EV Battery Heater or Hybrid Battery Contactor Assembly function, first determine if any additional codes are current. Follow service information for any current codes. If no Hybrid Battery Contactor Assembly or Hybrid/EV Battery Heater diagnostics are set, technician should still follow the heater testing procedure as defined in SI under Circuit/System Verification for DTC: P1EC6, to confirm the heater is functioning properly. Additional data required for Engineering (via TAC) for inclusion into the TAC case: Put the vehicle in Service Mode ( Press the start/stop button for 10 second without depressing the brake pedal ) and record the following information using GDS MODULE DATA PARAMETER Value Drive Motor 1 Hybrid/EV Powertrain Control Module High Voltage Circuit V Drive Motor 1 Drive Motor 1 Control Module Negative Supply Isolation Voltage V Drive Motor 1 Drive Motor 1 Control Module Positive Supply Isolation Voltage V Drive Motor 2 Hybrid/EV Powertrain Control Module High Voltage Circuit V Drive Motor 2 Drive Motor 2 Control Module Negative Supply Isolation Voltage V Drive Motor 2 Drive Motor 2 Control Module Positive Supply Isolation Voltage V Battery Energy Control Module Hybrid/EV Battery Pack Terminal 1 Voltage V HPCM2 (voltage data list) Hybrid/EV Battery Pack Capacity HPCM2 Isolation Test Resistance Kohm With the vehicle in the Ignition Off Position, record the following information using GDS. ( You will need to hold your foot on the brake pedal or turn on parking lights to ensure the data bus remains awake to communicate with the vehicle in the Off Position.) MODULE DATA PARAMETER Value HPCM2 High Voltage System Isolation Test Status units HPCM2 Isolation Test Resistance units Danger: Always perform the High Voltage Disabling procedure prior to servicing any High Voltage component or connection. Personal Protection Equipment (PPE) and proper procedures must be followed. The High Voltage Disabling procedure includes the following steps: – Identify how to disable high voltage. – Identify how to test for the presence of high voltage. – Identify condition under which high voltage is always present and personal protection equipment (PPE) and proper procedures must be followed. Before working on any high voltage system, be sure to wear the following Personal Protection Equipment: – Safety glasses with appropriate side shields when within 15 meters (50 feet) of the vehicle, either indoors or outdoors. – Certified and up-to-date Class "0" Insulation gloves rated at 1000V with leather protectors. Visually and functionally inspect the gloves before use. Wear the Insulation gloves with leather protectors at all times when working with the high voltage battery assembly, whether the system is energized or not. Failure to follow the procedures may result in serious injury or death. With vehicle OFF, 12 volt battery disconnected, and Manual Service Disconnect (MSD) removed, measure and record voltage across MSD base high voltage terminals, at top of Hybrid/EV Battery Pack. Measure and record voltage from each MSD base high voltage terminal with reference to vehicle chassis ground. In each case allow the volt meter voltage reading to settle for 2 minutes before recording value. Description Of reading Value Measurement between both terminals V Measurement between Right side terminal and ground V Measurement between Left side terminal and ground V Gather all measurements recorded while evaluating P0AA6 and contact the GM Technical Assistance Center for inclusion into the TAC case. Warranty Information For 2011 Chevy Volt Labor Operation Description Labor Time 2880268* Reprogram the HPCM2 and the BECM. 0.6 hr * This is an unique labor operation for bulletin use only. This will not be published in the Labor Time Guide. For 2012- 2014 Volt And 2014 Cadillac ELR Labor Operation Description Labor Time 2880258* Reprogram the HPCM2. 0.4 hr * This is an unique labor operation for bulletin use only. This will not be published in the Labor Time Guide. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.