PI1090

File in Section:
Service Bulletin
Bulletin No.:
Date:
PI1090
October, 2013
PRELIMINARY INFORMATION
Subject:
Wet Carpet/Floor at Driver and/or Passenger Footwell Areas
Models:
2010-2014 Chevrolet Equinox
2010-2014 GMC Terrain
Condition/Concern
Some customers may comment on finding a wet carpet/floor in the driver or passenger footwell area.
This condition may occur due to incomplete or insufficient sealing within the front roof to body side outer panel
seams. The condition is most commonly found in the roof ditch within the first 30.5 cm (12 in) rearward from the
windshield glass.
Recommendation/Instructions
2450865
Inspect the vehicle for accumulated water or water spotting in the driver and passenger front footwell areas.
Reposition the front carpet and inspect for water/spotting between the carpet and the floorboard.
If evidence of water is found in these locations, inspect the affected side roof ditch for possible voids in the sealer.
Inspect for, and correct this leak, following the repair steps below:
1. On the side(s) affected, carefully remove the forward portion of the roof ditch molding; enough to access the first
30.5 cm (12 in) of the roof ditch. Refer to Roof Panel Molding Replacement in SI.
3636325
3636326
2. Inspect for voids/gaps in the seam sealer along the outboard edge of the roof ditch. Examples of this condition
are shown in the driver side (1) and passenger side (2) graphics above.
3. Clean the affected area and seal all gaps with *Kent Automotive High-Tech™ Clear Seam Sealer, P/N 10200 (5
oz tube), or equivalent. Avoid excess sealer build up within the ditch while assuring any voids in the factory seal
are filled.
4. Allow the seam sealer to adequately set-up, then water test by placing a water hose mid-roof near the ditch,
allowing water to run forward to the A-pillar. Visually inspect for any water leaks along the inner roof, A-pillar and
floor areas.
5. Once the repair is verified, reinstall the roof ditch molding. Refer to Roof Panel Molding Replacement in SI.
6. Dry the interior of the vehicle as needed. Refer to Floor Carpet Drying in SI.
* We believe this source and their products to be reliable. There may be additional manufacturers of such products/
materials. General Motors does not endorse, indicate any preference for, or assume any responsibility for the
products or material from this firm or for any such items that may be available from other sources.
Parts Information
Contact Kent Automotive at 1-888-YES-KENT or online at www.kent-automotive.com.
Part Number
Description
P10200
Kent Automotive High-Tech™ Clear
Seam Sealer
Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation
0560032
Description
Body Joint Resealing
Labor
Time
Use
Published
Labor
Operation
Time