08-015-16

Service Bulletin Details

Public Details for: 08-015-16

Summary to be provided on a future date.


- 2014 - 2013 - 2012 - 2011 -

Models from 2014
2014 DODGE JOURNEY
Models from 2013
2013 DODGE JOURNEY
Models from 2012
2012 DODGE JOURNEY
Models from 2011
2011 DODGE JOURNEY
NUMBER:
GROUP:
DATE:
08-015-16
Electrical
February 09, 2016
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Poor GPS Signal Reception
OVERVIEW:
This bulletin involves the replacement of the GPS antenna with a roof mount antenna to
improve navigation performance.
MODELS:
2011 - 2014
(JC)
Dodge Journey (International only)
NOTE: This bulletin applies to vehicles built with one of the following radios:
• Uconnect Touch 8.4N CD/DVD/MP3/NAV (Sales Code RB6)
• Uconnect Touch 8.4N CD/DVD/MP3/NAV (Sales Code RB4)
• Media CTR 641N CD/DVD/MP3/NAV (China) (Sales Code RE9)
• Media CTR 641N CD/DVD/MP3/NAV (Japan) (Sales Code RE4)
SYMPTOM/CONDITION:
The customer may experience off route conditions due to weak navigation satellite signal.
DIAGNOSIS:
If the customer describes the symptom/condition listed above, perform the Repair
Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
1
05091031AA
Dual-Function Antenna
1
68248758AA
I/P, Overlay Wiring
1
68068349AA
Body, Overlay Wiring
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REPAIR PROCEDURE:
1. Check the radio software version. Put the radio into dealer mode by pressing the
drivers Temp up and down buttons and the front defrost button all at the same time
until the dealer mode screen is displayed. Press the “Navigation” button to read the
Nav software version number and the “Radio Part Info” button to read the Head Unit
software version number.
2. For 2011 Model Year vehicles, is the Head Unit software version the 13/48/18 or
newer and the Nav software version the 3.20 or newer?
a. Yes>>> The Radio is already up to date. Proceed to Step #6.
b. No>>> The Radio software has to be updated. Refer to TSB 08-034-14 to update
the unit. Proceed after the update to Step #6.
3. For 2012 Model Year vehicles, is the Head Unit software version the 13/48/46 or
newer and the Nav software version the 4.14 or newer?
a. Yes>>> The Radio is already up to date. Proceed to Step #6.
b. No>>> The Radio software has to be updated. Refer to TSB 08-034-14 to update
the unit. Proceed after the update to Step #6.
4. For 2013 Model Year vehicles, is the Head Unit software version the 15/26/63 or
newer and the Nav software version the 4.30 or newer?
a. Yes>>> The Radio is already up to date. Proceed to Step #6.
b. No>>> The Radio software has to be updated. Refer to TSBs 08-033-15 REV. B
and 08-032-15 REV. A to update the unit. Proceed after the update to Step #6.
5. For 2014 Model Year vehicles, is the Head Unit software version the 15/09/D1 or
newer and the Nav software version the 6.22 or newer?
a. Yes>>> The Radio is already up to date. Proceed toStep #6.
b. No>>> The Radio software has to be updated. Refer to TSBs 08-033-15 REV B or
CSN-R65 to update the unit. Proceed after the update to Step #6.
NOTE: To complete the repair procedure it is necessary to get the parts shown in
(Fig. 1) ordering the P/Ns 05091031AA, 68068349AA and 68248758AA. (Fig. 1)
shows the routing overview of the body and under-dashboard wiring and the
connector connections.
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Fig. 1 Rework Kit Description
1 - Dual Function Antenna
2 - Body Wiring (from dual function antenna to coupling on A pillar)
3 - Wiring Under the Dashboard (from coupling on A pillar to radio)
Fig. 2 Wiring Routing
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6. Turn the ignition key to the OFF position and disconnect the battery negative terminal.
7. Remove the rear crossmember trim panel by slightly pulling the trim to release the
retaining devices. Using the suitable tool, release the rear roof light and move it to one
side without disconnecting it (Fig. 3).
Fig. 3 Rear Crossmember Trim Panel And Rear Roof Light Location
1 - Crossmember Trim Panel
2 - Roof Light
8. Remove the upper trims of right and left C pillars (Fig. 4).
9. Remove the upper trims of right and left B pillars (Fig. 4).
10. Lower the headliner until the lower part of the antenna can be accessed (Fig. 4).
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Fig. 4 Pillar Trims And Headliner Removal
1 - Trim of Left C pillar
2 - Trim of Right B pillar
3 - Headliner
11. Disconnect the antenna connector (Fig. 5).
Fig. 5 Antenna Connector
1 - Connector
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12. Remove two nuts and lower the Radio Frequency (RF) module downward (Fig. 6).
Fig. 6 RF Module
1 - Module
13. Slightly press on the back of the trim and remove the nut and the retainer from the old
antenna. Working from inside the vehicle, press one of the retaining tabs on the
antenna using a flat-bladed tool. Press one side of the antenna connector through the
roof, then press the other side of the connector and remove the antenna (Fig. 7).
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08-015-16
Fig. 7 Antenna Retainer
1 - Retainer
2 - Nut
3 - Retaining Tab
14. Carefully clean the surface of the roof in the area where the new antenna is to be
placed.
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15. Install the dual function antenna P/N 05091031AA, with two electrical connectors
through the hole on the roof. Press antenna into position until the retainer snaps-fit
(Fig. 8).
Fig. 8 New Dual Function Antenna Location
1 - Antenna
16. Install the antenna retainer and nut. Tighten nut to 90 N·m (66 ft. lbs.).
17. Connect the white connector from the antennae to the white connector from the radio
cable (Fig. 9).
18. Connect the yellow connector from the antenna to the yellow connector from the body
wiring harness from the kit (Fig. 9).
19. Fasten the connectors (white - white) and (yellow - yellow) into the fasteners (Fig. 9)
on the roof crossmember.
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Fig. 9 Dual Function Antenna Location Connectors
20. Install the (RF) module with two nuts.
21. Install the body wiring to the interior side of the roof trim, working from the back side to
the right B pillar and secure it with the adhesive tape (Fig. 10).
Fig. 10 Body Wiring Routing
1 - Tape Application Points
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22. Remove the door weather strip and lay the body wiring along the right B pillar. Secure
by applying tape above and below the seat belt attaching point (Fig. 11). Continue by
routing the body wiring under the B pillar lower trim (Fig. 11).
Fig. 11 Body Wiring Routing B Pillar
1 - B Pillar Lower Trim
23.
24.
25.
26.
Remove the kickplate from the right rear door compartment.
Remove the kickplate from the right front door compartment.
Remove the kickplate coupling for the front door.
Install the body wiring along the right lower side of the vehicle until reaching the
passenger feet area, under the pillar lower trim and secure it to the sill with adhesive
tape (Fig. 12).
Fig. 12 Body Wiring Routing Kickplate
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27. Remove the Radio.
28. Disconnect the GPS connector and wrap with insulating tape. Also wrap harness wires
to lock in place and prevent noise (Fig. 13).
Fig. 13 GPS Connector
29. Open the glove box, release it from the retainers and flip it downward as shown in (Fig.
14).
Fig. 14 Glove Box
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30. Using the under dashboard wiring from the kit, install the yellow/blue connector from
the area behind the glove box, until it protrudes out from the radio housing as shown in
(Fig. 15). Connect the yellow/blue connector to the radio.
Fig. 15 GPS Connector Connection With New IP Wiring
31. Secure the wiring under the dashboard to the dashboard crossmember using cable
ties (Fig. 16).
Fig. 16 IP Wiring Overlay Routing
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32. Route the wiring out from under the dashboard (Fig. 17) on the lower right side of the
dashboard.
33. Connect the yellow connector for the body wiring (coming from the back) to the yellow
connector of the under dashboard wiring, coming from the radio (Fig. 17).
Fig. 17 Connection Between The IP And The Body Wiring
34. Fasten the connector coupling to the A pillar and secure the wiring under the
dashboard and the body wiring with adhesive tape (Fig. 18).
Fig. 18 Connector Coupling Location
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35. Place any remaining wiring under carpet as shown in (Fig. 19).
Fig. 19 IP Wiring Rounting Carpet
36. Install any previously disassembled or removed components (glove box, radio,
kickplates and mouldings, etc.).
37. Move the vehicle outdoors to a place free from high obstacles to check radio
operation. From the home page of the ‘Navigation Menu’, touch the upper left upper
corner signal strength icon (Fig. 20).
Fig. 20 GPS Information Access
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38. Check the number of receiving satellites and the intensity of the signal from each
satellite (indicated through bars) verifying a good GPS signal is shown in (Fig. 21).
Fig. 21 GPS Menu
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
08-20-04-94
Description
Install Dual Function Antenna and
Overlay Harness (2- Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
6ELECTRICAL
AND BODY
SYSTEMS
Amount
1.6 Hrs.


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