13-02-32-001D
Service Bulletin Details
Public Details for: 13-02-32-001D
Summary to be provided on a future date.
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File in Section: Bulletin No.: Service Bulletin Date: 02 - Steering 13-02-32-001D January, 2016 TECHNICAL Subject: Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions Models: 2009-2015 Buick LaCrosse (Equipped with Hydraulic Power Steering) 2010-2013 Buick Regal 2012-2016 Buick Enclave 2013-2016 Buick Encore Equipped with RPO N40 Hydraulic Power Steering 2007-2014 Cadillac Escalade 2009-2016 Cadillac SRX 2013-2016 Cadillac XTS 2007-2014 Chevrolet Avalanche, Silverado 1500, Suburban 1500, Tahoe (Equipped with Hydraulic Power Steering) 2010-2015 Chevrolet Captiva, Captiva Sport (V6 Only) 2010-2015 Chevrolet Equinox (V6 Only) 2011-2016 Chevrolet Silverado 2500/3500 2012-2016 Chevrolet Traverse 2013 Chevrolet Caprice PPV 2013-2015 Chevrolet Tracker, Trax Equipped with RPO N40 Hydraulic Power Steering 2007-2014 GMC Sierra 1500, Yukon Models 1500 Series Only (Equipped with Hydraulic Power Steering) 2010-2016 GMC Terrain (V6 Only) 2011-2016 GMC Sierra 2500/3500 2012-2016 GMC Acadia 2009-2016 Opel Insignia (Equipped with Hydraulic Power Steering) Attention: This Bulletin also applies to any of the above models that may be Export vehicles. This Bulletin has been revised to update the Models information and change the power steering fluid. Please discard Corporate Bulletin Number 13-02-32-001C. Condition Cause Important: The information contained in this bulletin applies only to the models listed. Pentosin CHF202 fluid cannot be used in any other products power steering system. Ensure the vehicle being serviced is listed in the Models information above. Some customers may comment their vehicle is experiencing a power steering noise/whine or fluid leak from the power steering pump, gear or high pressure power steering hose during extreme low outdoor temperature operation. This bulletin replaces Bulletin Number 12-02-32-002 as Pentosin CHF202 fluid has improved cold temperature characteristics over the former cold temperature fluid. During extremely low temperatures, -35°C (-31°F) or lower (usually in the -40°C/F or less range), the power steering fluid may thicken and the power steering system pressures may rise, causing damage to various components. Copyright 2016 General Motors LLC. All Rights Reserved. Instructions To resolve this condition, replace any damaged power steering system components. Refer to Power Steering in SI for diagnosing and repairing steering system component fluid leaks. Page 2 January, 2016 Bulletin No.: 13-02-32-001D Flush the power steering system and refill with Pentosin CHF202 fluid. Refer to Power Steering System Flushing in SI for proper procedure and expected fluid quantity to be used. Provide the customer with this information for their records and future maintenance needs. Warranty Information Parts Information For vehicles repaired under warranty, use: Pentosin CHF202 fluid can be obtained through a local automotive parts retailer. Note: For vehicles that require power steering component replacement, use the appropriate labor operation for the replaced component. Use the unique labor operation only when servicing the fluid to correct a noise concern. Labor Operation Description Labor Time 7480008* Flush and Bleed Power Steering System to Correct Noise Concern 0.9 hr *This is a unique Labor Operation for Bulletin use only. It will not be published in the Labor Time Guide. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION