PC441

NISSAN
BULLETIN
Engine Control Module (ECM) Reprogramming
Dealer Inventory Service Action
Attention: Dealer Principal, Sales, Service & Parts Managers
Reference: PC441
Date: March 16, 2016
Affected
Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
MY16 Titan XD
N/A
~3,334
March 16, 2016
*****Dealer Announcement*****
Nissan is conducting a dealer inventory service action to update the Engine Control Module
(ECM) software on 3,334 specific 2016 Titan XD vehicles identified in Service Comm. On
the affected vehicles, the software is being updated to refine the MIL illumination logic.
These vehicles are either currently in dealer inventory or assigned and in transit to the
dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles currently in dealer inventory are affected by this inventory service
action using Service Comm I.D. PC441.
 As a reminder new vehicles in dealer inventory can be also be identified
using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign) or
Service Comm.
2. Use the attached procedure to install the updated software.
3. The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm using the appropriate dealer service
action I.D for the status on each affected vehicle currently in inventory. Nissan requests
dealers to perform this repair on vehicles in inventory prior to being retailed to help ensure
customer satisfaction.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
NISSAN DEALER ACTION
PC441 Titan XD ECM Reprogram
SERVICE PROCEDURE:
ECM Reprogramming:
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

For the Titan XD Diesel, the GR8 set to ECM power supply mode can be attached to
either 12 volt battery.
CAUTION:

Connect the GR8 to the 12V battery and set to ECM power supply mode.
If the vehicle battery voltage drops below 12.0V or above 15.5V during
reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the plus VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the ECM may be damaged.
1/8
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2 Open / start C-III plus.
3. Wait for the VI to be recognized.

The Serial No. will display when the VI is recognized.
4. Select Re/programming, Configuration.
Step 3:
plus VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate C-III plus to the screen shown in
Figure 2 on the next page
6. When you get to the screen shown in Figure 2, confirm this action applies as follows.
A. Find the ECM Part Number and write it on the repair order.
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NOTE: This is the current ECM Part Number (P/N).
xxxxxxxxxxxxxxxx
Step 6A:
Current ECM P/N
xxxxx
xxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A below.

If there is a match, this action applies. Continue with the reprogramming
procedure.

If there is not a match, this action does not apply.
Table A
Model
Current ECM Part Number: 23710-
2016 Titan XD
Cummins Diesel
EZ41C, EZ41D, EZ41E
7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM
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NOTE:


In some cases, more than one new P/N for reprogramming is available.

If more than one new P/N is available, the screen in Figure 3 displays.

Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.
If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxx-xxxxx
xxxxx xxxxx
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
Figure 3
8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (indicating that reprogramming did
not complete), refer to ECM recovery on the next page.
9. Disconnect the GR8 (battery charger) from the vehicle.
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10. Select Next.
Step
10
Figure 4
NOTE:

In the next step, (page 6), you will perform DTC erase.

This operation is required before C-III plus will provide the final reprogramming
confirmation report.
5/8
ECM Recovery
Do not disconnect the VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 6
11. Follow the on-screen instructions to Erase DTCs
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12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
xxxxxx
Step
13
xxxxxx
xxxxxxx
xxxxxxxxxxxxxxxxxx
xxxx
xxxxxxxxxxxxxxxxxx
xxxx
Step
14
Step
15
Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the VI from the vehicle.
19. Test drive the vehicle and make sure it operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnostic information.

Diagnosis and repairs beyond ECM reprogramming are not covered by this action.
7/8
CLAIMS INFORMATION:
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC441
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
Reprogram Engine Control
Module
CM
PC441
ZZ
99
Op Codes Flat Rate
Time
PC4410
8/8
0.4Hr
Parts
Required
on claim
No
Expense
Code
Required
No