T-SB-0114-13A

T-SB-0114-13
Rev1
~TOYOTA
Technical Service Bulletin
August 15, 2013
2014 Corolla Pre-Delivery Service (PDS)
Service
Category
Section
General
Pre-Delivery Service
Market
USA
Toyota Supports ~
ASE Certification ~
Applicability
YEAR(S)
MODEL(S)
2014
Corolla
ADDITIONAL INFORMATION
REVISION NOTICE
September 4, 2013 Rev1:
• The Functional Operation section has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers . Customer feedback
indicates the follCM1ing areas deserve special attention when performing PDS :
• Careful inspection for paint chips/scratches and body dents/dings.
• Proper operation of electrical accessories (including interior light, clock , and radio reset).
•
Interior cleanliness.
• Proper function of mechanical systems .
Customer retention and proper maintenance of vehicles has been a major focus for Toyota . To help
remind customers that regular oil changes are essential to the proper maintenance of their vehicle,
dealers are required to begin installing a first oil change reminde r sticker prior to delivery. By doing
this, customers will be reminded to return to your dealership for their first oil change. Your current
oil change reminder sticker may be used . (See PDS Check Sheet item 8 of "Final Inspection &
Cleaning.")
A new PDS Check Sheet has been developed for the 2014 model year Corolla. Some check points
have been added, expanded or clarified . Bulletins are available for items in bold type.
© 2013 Toyota Motor Sales , USA
Page 1 of 7
@TOYOTA
Rev1
T-SB-0114-13
Page 2 of 7
August 15, 2013
2014 Corolla Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during the Pre-Delivery Service, the required
service should be performed under warranty. Reimbursement will be managed under the warranty
policy.
The Watranty Policy and Proced.lres Manual requires that you maintain the completed PDS
check sheet in the customer's file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit.
An additional Repair Order completed in conjunction with normal PDS must have time punch/flags
for service. If multiple repairs are performed , separate time flags must be punched for each repair.
Reimbursement Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
1.0
N/A
N/A
N/A
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream 2 .O*
TIS Techstream
PART NUMBER
QTY
TS2UNIT
ADE
Techstream Lite
TSPKG1
TSLITEDLR01
• Essential SST.
NOlE
• Only ONE of the Techstream units listed above is required.
• Software version 8.20.019 or later is required.
• Additional Tech stream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.
Before Inspection
When performing new car Pre-Delivery Service, install the DIC Cut Fuse before mewing vehicle
from storage lot so that Functional Operation checks can begin as soon as vehicle is mewed into
the service stall.
1. Install DIC Cut Fuse* - see check sheet
© 2013 To)'l'.)ta Motor Sales , USA
1
®TOYOTA
T-SB-0114-13
Rev1
August15,2013
Page 3 of 7
2014 Corolla Pre-Delivery Service (PDS)
Functional Operation
Apply parking brake and cycle ignition "IG-ON," place gear selector in reverse, turn on lights and rear
defogger. Unlock all doors, release fuel door.
1. Check dome, courtesy, map, and sun visor lights*
2. Check warning/indicator lights, gauges, and horn
3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, emergency flashers , and brake lights
5. Check inside/outside rear view mirror operation/adjustment
6. Check cigarette lighter* and power outlets
Check the power outlet using an electrical accessory designed for this use.
7. Check audio/navigation* systems and set clock
For Navigation, set the destination search area to local position.
8. Check sliding roof"
9. Install shift-lock override button cover
Walkaround Inspection
Starting at the left front door, check window and door lock operation and the operation of all pwer
windws and door locks from master switch, on vehicles so equipped . While walking around vehicle
in a counterclockwise direction, open left rear door (if applicable) and check operation of window
regulator and door lock , set child safety door locks to the normal (unlocked) position. Assure
tightness of interior garnishes and check seat belts . Inspect lights at rear of vehicle. Repeat checks
at right rear door. Inspect right front door window regulator and lock operation and garnishes. Check
seats and seat belt operation. Continue on around to the front of the vehicle checking lights.
1. Check Smart Key System* - T -SB-0020-13
2. Check door and door lock operation, including each wireless remote control/theft. deterrent
system*
3. Check window operation
4. Check that engine starts with all keys
5. Check that child safety door locks are in normal (unlocked) position
6. Check seats and seat belt operation
© 2013 Toyota Motor Sales , USA
@TOYOTA
Rev1
T-SB-0114-13
August 15, 2013
Page 4 of 7
2014 Corolla Pre-Delivery Service (PDS)
Walkaround Inspection (Continued)
7. Check rear defogger/rear vieN mirror defogger*
8. Check side marker, tail, backup , and license plate lights
9. Check luggage compartment light* and trim appearance
10. Adjust spare tire pressure , inspect for damage, and check jack and tool installation
11 . Check headlight aim
Refer to the Repair Manual for procedures.
Under Hood
1. Check engine oil and ATM* fluid levels
2. Check brake and clutch* fluid levels
Visually inspect using see-through reservoirs.
3. Check engine coolant level
4. Check windshield washer fluid level
5. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PG001-06 , "Battery Maintenance for In-Stock Vehicles &
Pre-Delivery. "
NOTE
Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet
6. Inspect for fuel , oil, coolant, and other fluid leaks
Under Vehicle (On Hoist)
1. Remove disc brake anti-rust covers/anti-corrosion wheel film* - PD017-04
Visually inspect rotors for rust.
NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer delivery.
2. Inspect ti res for defects/damage
3. Initialize Tire Pressure Warning System (TPWS) - see check sheet
© 2013 Toytita Motor Sales , USA
@TOYOTA
Rev1
T-SB-0114-13
August 15, 2013
Page 5 of 7
2014 Corolla Pre-Delivery Service (PDS)
Under Vehicle (On Hoist) (Continued)
4. Install wheel covers/caps/spare tire wheel covers*
5. Inspect for fuel , oil, coolant, and other fluid leaks
6. Inspect under the vehicle for damage , rust etc .
7. Visually check bolts and nuts on chassis and powertrain for looseness
8. Install rubber body plugs*
Install rubber plugs (stored in glove box or console) into rear torque box holes.
Road Test
A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions . Check for unusual noise and driving performance.
1. Check cold eng ine operation
Check starting and fast id le operation performance .
2. Check engine operation during warm-up
Check that engine operates smoothly during warm-up .
Check for unusual noise, engine vibration, rough idle, etc .
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check clutch or transmission operation
Check clutch operation, including engagement, disengagement, chattering , and unusual noise.
Check manual transmission operation, including shift lever/linkage and unusual noise .
Check automatic transmission operation, including operation in each range , neutral start switch,
and shift lock system.
5. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.
6. Check steering operation and off-cente r/vehicle pulVflutter
Check steering function.
Check steering off-center/vehicle pull/flutter.
7. Inspect for abnormal noise and vibration
© 2013 Toyota Motor Sales . USA
T-SB-0114-13
@TOYOTA
Rev1
August15,2013
Page 6 of 7
2014 Corolla Pre-Delivery Service (PDS)
Road Test (Continued)
8. Inspect for squeaks and rattles
9. Check heater and A/C operation
10. Check cruise control operation*
Check cruise control , including On-Off switch, "SET/COAST," "RESUME/ACCEL ;' and "CANCEL:'
functions.
11. Check front seat heater operation*
12. Set/calibrate compass* - see check sheet
Final Inspection & Cleaning
1. Remove interior protective covers , unnecessary labels, tags , etc. (Remove protective cavers
just before delivery to the customer)
Remove plastic covers from door panels, seats, head restraints, and sun visors , as required.
Remove labels, tags, and stickers (except those containing owner information).
NOlE
Consumer information labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.
2. Visually inspect all interior parts for installation, damage, fit, dirt, etc.
3. Verify floor mat application and install using retaining clips* - T-SB-0023-13
4. Remove Rapgard™ and clear protective bumper film*
Ensure that ALL glue residue is removed.
5. Wash and clean vehicle
6. Inspect paint finish for scratches , chips, rust, dents, damage, etc.
7. Inspect exterior body parts for proper installation, damage, rust, etc .
8. Place oil change sticker on inside of windshield , top left corner
Complete the mileage or date recommendation and apply the oil change reminder sticker to the
inside of the windshield , top left corner. You may use your current oil change reminder sticker.
© 20 13 To)'l:)ta Motor Sales , USA
@TOYOTA
Rev1
T-SB-0114-13
August15,2013
Page 7 of 7
2014 Corolla Pre-Delivery Service (PDS)
Final Inspection & Cleaning (Continued)
9. Place Owner's Guide and first aid kit portlblio* in glove box
10. Perform Techstream Health Check
Perform health check to ensure that diagnostic trouble codes are not present. Health Check
results can be printed for the customer at de livery, or for the dealer file, using the diagnostic
report function.
11. Install front license plate and mounting bracket* - see check sheet
*Inspect or install lllhen equipped or required
© 2013 Toytita Motor Sales, USA
®TOYOTA RAV4 EV
2014 PRE-DELIVERY SERVICE CHECK SHEET
BEFORE INSPECTION
151 !i
)i!,.
01 hstall Short Pin (see page 2) ...... ...................... ... ...........
02 hstall antenna• ... ............. ..... ..... .. ............... ...... ...... ..... ....
D
D
FUNCTIONAL OPERATION
Apply pa rki ng brake and cycle the Start/Slop swtch to "Ready"On; place gear
selector in reverse; tum on lights and rear defogge r; un lock doors, release battery
cha rger door.
01
02
03
04
05
06
07
08
Check dome , courtesy, map , and sun visor lights .... .......
Check warningi indicator lights , gauges , and horn ...........
Check windshield wipers and washers ........ .... ..... .. .........
Check headlights, instrument lights , turn signals ,
emergency flashers . and brake lights ....... .... ....... ... .........
Check inside/outside rear view mirror operation/
adjustment .... .. ....... .. .... .. .... ....... ............. ..... .... ... .... ..........
Check cigarette lighter* and power outlets .......... ...... ......
Check audioi na'vigation*i backup camera * s:ystems and
set clock ............ .... ........ ........ ............... .... ..... ............ ......
Check sliding roof' ······· ·· ····· ······ ············ ······················· ··
DD
DD
DD
DD
Se pt embe r 20 13
IU
UNDER VEHICLE (ON HOIST}
15
01 Rem ove disc bra ke anti-rust co vers/anti-corrosion
wheel film* ... ............. ......... ...... ...... ..... ... ..... ... .... ............
02 hspect tires for defects/damage .......... ........ .. ............. ... .
03 Tire Pressure Warning System (TiPWS) con~rmation
(see page 2) ........ .... .................. .. .... ... ... .... .......... .. .... .. ...
04 hstall wheel covers/caps/spare tire wheel covers• ........
05 hspect for coolant and other fluid leaks ··· ······················
06 hspect under the vehicle for damage , rust, etc ..... .. ........
07 Visually check bolts and nuts on chass is and powertrain
for looseness .. ........................ ... ... .. ................. ..... ...... .... .
08 hstall rubber body plugs• (stored in glove box or center
console) ............ ..... .. ............ ......... ............ ... .......... ... .......
OD
DD
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0
0
ROAD TEST
DD
DD
DLJ
DD
A complete road test helps assure aistomer satisfaction . Drive vehide over a
va riety of road surfaces and driving conditions . Check for unusua l noise and
driving performance.
Enter Odometer Readings
Reading Before Test: _ _ _ _ _ Read ing Afte r Test:
WALKAROUND INSPECTION
01
02
03
04
05
06
07
08
09
Start at left front door. Check 111indowand door lock ope ration (from master pov.er
s11itch, if equipped). Continue around ve hicle in a counterclockv.ise direction
checking each door and wndowope ra tion, child doo r locks, seat belts, interior
condition, a!/ lights, luggage compartment contents. Finish by checking he adlight
aim and continue in to UNDER HOOD checks.
01 Check Smart Key System* ............................................
02 Check window operation ........ .. ............. ........ .............. ....
03 Check that child safety door locks are in normal
(unlocked) position ·· ········································ ···············
04 Check seats and seat belt operation ..... ...... .... ... ......... ... .
05 Check rear defogger/rear view mirror defogger• .......... ...
06 Check side marker, tail, backup , and license plate lights
07 Check luggage compartment light' and trim appearance
08 Check headlight aim ............. ............ ...............................
DD
DO
DD
LID
DD
DO
DD
DO
Check brake fluid level. ............... ..... ............ ...... ... ..... .... ..
Check battery s:ystem coolan tlevel (blue ; right side) .......
Check motor system coolant level (blue : left side) ... ........
Check heater s:ystem coolant level (pink; right side) ........
Check windshield washer fluid level ........ ........ ................
Check au xiliary battery state-of-charge usi ng
Digital Battery System Analyzer
(SOC Reading :
%) ......... .... ........ ... ...... .. ....
07 Inspect for coolant and other fluid leaks .................. ..... .. .
DD
OD
DD
OD
DO
DLJ
DO
DD
DO
FINAL INSPECTION AND CLEANING
01 Remove interior protective covers , unnecessary labels,
tags , etc . (Remove just before delivery to customer) .... .. .
02 Visually inspect all interior parts for installati on ,
damage, fit. dirt, etc ........... .... ......... ....................... ..... .....
03 Verify flo or m at application and install using
retaining clips• ........ ... .... .... ... ........ .... ... ........ ...... ... .........
04 Verify the green light is illuminated on SOS (Safety
Connect) button• .... ............. .. ......... .... ...... ... .....................
05 Remove Rapgard ™ and clear protective bumper film * ....
06 Wash and clean vehicle ................ .. ...... ... ...... ............. .... .
07 Inspect paint finish for scratches , chips, rust. dents ,
damage, etc .. .. ... ........................ ..... ... .............. ....... ...... .. .
08 Inspect exterior body parts for proper installation,
damage, rust, etc .................. ............ ............... ...... ........ ..
09 Place Owner's Guide & first aid kit portfolio* in glove box
10 Install front license plate and mounting bracket' (see
page 2) ... .................. ... ...... ....... ....... .. .... ........ ........ ..........
11 Perform Techstream Health Check ... ............... ....... .... ...
12 Fully Charge EV battery .... ......... ..... ........................ .. ....
UNDER HOOD
01
02
03
04
05
06
Check electric motor operation .. .. ... ............. .. ...... ... .. .... ...
Check gear selector operation .......... .. ... ....... ...... ..... ..... ..
Check brake and parking brake operation ... ................... .
Check steering operation & off-center/vehicle pull/ftutter .
Inspect for abnormal noise and 'vibration .............. ... ... .. ...
Inspect for squeaks and rattles ... .. ...... ... ........ .......... .... ... .
Check front and rear• heater and A/C operation ..... .........
Check cruise control operation• .... ................... ... ..... .. .....
Check front seat heateri ventila ti on operation• ......... .. ......
DD
DD
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DO
OD
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COMMENTS:
. Inspect or install when equipped/required.
0
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DO
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0
0
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Completion and retentio n of this from is required to corrplywit h Toyota's Warranty Policy.
TECHN ICIAN'S SIGNAT URE
SERV ICE MANAGER'S SIGN ATURE
NAME (PLEASE PRINT)
NAME (PLEASE PRINT )
Date
I
Dea ler Name
I
Dealer Co de
We hereby certify that all items
on this form have been checked
and corrected fo r proper
operation as required.
I
Vehicle Identifi cation Number (St icker)
SHORT PIN INSTALLATION
To minimize battery discharge the Short Pin has been removed and
is stored in the engine compartment Relay Block. Install the Short
Pin and confirm all related DTCs are cleared .
/:--------~------------ -L
Front
OTC Clearing Procedure
1.
2.
3.
4.
Connect Techstream to DLC3.
Cycle the ignition switch to the "IG-ON " position.
Using Techstream , check any other codes being output.
Erase DTCs (81650 and 81794) and Freeze Frame Data.
2
fPDDD= ~
~ DD D I
DD
DDJDDDDDD
DDDOOOlJ DODO O
~
NOTE
If any DTCs besides OTC 81650 and 81794 remain, repair
the applicable system according to the Repair Manual.
DDJ DD
1 ShOrt Pin Storage Location
CJ
o
CJ
2 Install Short Pin Here
TPWS CONFIRMATION
1.
Make sure that the tires are cokl and set the tire inflation pressure of all tires (except the spare tire) to the
specified values.
HINT
The specified values are shown on the sidewall of the tire and the loading information label on the driver's
side door jamb.
2.
3.
4.
5.
Connect Tech stream to the DLC3.
Cycle the power switch to "Ready OFF" mode and tum Techstream on.
Enter the fo !lowing menus: Chassis/ lire Pressure Monitor I Data List.
Confirm that the tire pressure data of a II tires is displayed on the Techstream screen .
HINT
• The order in which the data is received is random .
• It may take up to a few minutes until the values are displayed.
• If the values are not displayed after a few minutes, perform troubleshooting according to the inspection
procedure for DTCs C2121 /21 to C2124/24. Refer to the Repair Manual.
6.
Remove the ID number labels from each wheel (if present) and discard .
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly co kier than shop temperature ,
perform a Health Check using Techstream and select the "Compensation lire Pressure" checkbox. Compensation
pressures will be displayed on the Health Check results screen. Adjust the tire pressure when the tires are cokl .
FRONT LICENSE PLATE & MOUNTING BRACKET INSTALLATION*
1.
2.
3.
Insert the front license plate into the tabs on the front
license plate mounting bracket.
Align the installation holes on the front license plate and
bracket with the dimples on the front bumper.
Screw the 2 self-tapping screws directly into the dimples to
install the front license plate and bracket bolts with the following measurements :
Length: 20.0 - 25.0 mm (0.79 - 0.98 in.)
Diameter: 6.0 mm (0.24 in.)
Pitch: 1.0 mm (0.04 in.)
NOTICE
• Do NOT drill at the dimples on the front bumper cover.
• Do not overtighten the self tapping screws.
-·------.
1 Dimples
2 Front License Plate Mounting Bracket
3 License Plate
4 Self-Tapping Screws