TEBE1219-00

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Service Letter
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 3866732, 3884380, AND 4325262
GAUGE CLUSTERS FROM DEALER PARTS STOCK
Media Number -TEBE1219-00
Publication Date -2014/04/08
Date Updated -2014/04/08
Caterpillar: Confidential Yellow
TEBE1219-00
08Apr2014
U-188
A-141
D-173
O-163
Parts stock action
only
7750
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING
3866732, 3884380, AND 4325262 GAUGE CLUSTERS
FROM DEALER PARTS STOCK
PI70515
NOTE:
When submitting claim for Parts Stock Action, Use the
appropriate 99Z as the s/n, the appropriate Service Letter
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Program Number as the Part number in the Part Causing Failure
field, "7751" as the Group Number, "56" as the Description Code.
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jul2014
PROBLEM
The existing 3866732, 3884380, and 4325262 Gauge Clusters can have the
needles stick.
ACTION REQUIRED
Remove 3866732, 3884380, and 4325262 Gauge Clusters from dealer parts
stock. Refer to the Parts Disposition.
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
NACD:
Hold all 3866732, 3884380, and 4325262 Gauge Clusters for a Parts
Return Request (PRR). A Parts Return Request (PRR) will be issued to
you through the Send-It-Back process after the claim is submitted. Make
sure to list the service letter program number on the packing slip and
include the closed work order paperwork.
EAME, LACD, and APD:
Hold all 3866732, 3884380, and 4325262 Gauge Clusters for 30 days for a
possible Parts Return Request (PRR). Make sure to list the service
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letter program number on the packing slip and include the closed work
order paperwork.
If a Parts Return Request (PRR) is not issued to you after 30 days
through the Send-It-Back process, handle the parts in accordance with
your warranty bulletin on warranty parts handling.
Copyright 1993 - 2016 Caterpillar Inc.
Thu Jun 9 12:12:50 CDT 2016
All Rights Reserved.
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