5NP-Q7C2H-09

Service Bulletin Details

Public Details for: 5NP-Q7C2H-09

The subject vehicles are equipped with a windshield wiper motor which may have been manufactured with a cover seal that could degrade over time, eventually causing corrosion on the wiper motors printed circuit board. If the corrosion progr


- 2013 - 2012 - 2011 -

Models from 2013
2013 HYUNDAI EQUUS
Models from 2011
2011 HYUNDAI EQUUS
GROUP
NUMBER
CAMPAIGN
Technical Service Bulletin
SUBJECT:
DATE
APRIL 2016
16-01-016
MODEL(S)
GENESIS SEDAN (BH)
EQUUS (VI)
WINDSHIELD WIPER MOTOR COVER REPLACEMENT
(RECALL CAMPAIGN 140)
 IMPORTANT
*** Retail Vehicles Only ***
Dealers must perform this recall when an affected vehicle is in the shop for any maintenance or
repair.
When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty
Vehicle Information” screen via WEBDCS to identify open Campaigns.
Description: The subject vehicles are equipped with a windshield wiper motor which may have been
manufactured with a cover seal that could degrade over time, eventually causing corrosion on the
wiper motor’s printed circuit board. If the corrosion progresses, the windshield wiper motor could
either function intermittently or stop functioning. If the windshield wipers become inoperative during
inclement weather, driver visibility could be reduced, increasing the risk of a crash.
Applicable Vehicles: Certain 2012 Genesis Sedan (BH) and 2011-2013 Equus (VI)
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
Parts Information:
PART NAME
PART NUMBER
REMARKS
3
1
1. Anti-static gloves
2. Cover seal
4
SERVICE KITWIPER MOTOR
COVER
3. Four Torx (T20) head screws
2
5
4. Anti-static wristband
5. Wiper motor cover
98170-3M000QQH
Warranty Information:
OP CODE
61C015R0
OPERATION
WIPER MOTOR COVER KIT REPLACEMENT
OP TIME
0.5 M/H
NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part is found in need of replacement while performing Recall 140 and the affected part
is still under warranty, submit a separate claim using the same Repair Order. If the affected part is
out of warranty submit a Prior Approval Request for goodwill consideration prior to performing the
work.
TSB #: 16-01-016
Page 2 of 10
SUBJECT:
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
Service Procedure:
1.
Pull hood release to open the hood.
2.
On the Equus remove the side covers (A).
As shown in the photo.
Equus
A
To remove the side covers, use a Flathead
screwdriver to press on the center tab and
remove the fixing clip.
A
Equus
For the screw type fixing clip, use a Phillips
screwdriver to remove the plastic screw and
then remove the clip.
TSB #: 16-01-016
Page 3 of 10
SUBJECT:
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
2A. On the Genesis remove the side cover (AA).
Genesis
Use a 10mm socket to remove the nut and
then remove the side cover.
AA
Genesis
3.
Place a piece of tape on the windshield in
parallel to each wiper blade to mark the
position of the wiper arms.
TSB #: 16-01-016
Page 4 of 10
SUBJECT:
4.
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
Remove the rubber caps (B), the fixing nuts
(C), then the wiper arms (D).
Wiper arm fixing nut tightening torque:
27.4 ~ 31.3 Nm (2.8 ~3.2 kgf.m, 20.2 ~ 23.1
lb-ft)
B
B
Use a flathead screwdriver to remove the
rubber caps and a 14mm socket to remove
the wiper arm fixing nuts.
C
Remove the wiper arms.
D
TSB #: 16-01-016
Page 5 of 10
SUBJECT:
5.
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
Disconnect the washer fluid hose (E).
Equus
E
Genesis
E
6.
Remove the fixing clips (F) and then remove
the cowl top cover (G).
F
To remove the fixing clips use a Flathead
screwdriver to press on the center tab and
remove the clip.
G
TSB #: 16-01-016
Page 6 of 10
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
SUBJECT:
7.
Press on the locking tab to disconnect the
wiper motor connector (H). Remove the
connector.
H
8.
Wear the anti-static wristband (I) and gloves
(J).
J
!
CAUTION
You MUST USE the provided antistatic electricity wristband and
gloves before handling the new
wiper motor control unit. Static
electricity can damage the control
unit if anti-static wristband and
gloves are not used.
9.
I
Connect the ground clip (I) to a chassis
ground (K) as shown in the picture.
I
A good chassis ground is any part of the
vehicle that is metal and is unpainted.
K
TSB #: 16-01-016
Page 7 of 10
SUBJECT:
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
10. Clean the area near the wiper motor using
an air gun (L).
L
11. Use a T20 Torx screwdriver and remove the
four Torx head screws (M) from the wiper
motor cover.
M
12. Carefully remove the motor cover and seal
(N).
N
TSB #: 16-01-016
Page 8 of 10
SUBJECT:
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
13. Place the new seal (O) on the motor.
O
14. Install the new cover (P) and the four new
Torx head screws (Q).
Tightening torque:
1.9 ~ 2.9 Nm (0.2 ~0.3 kgf.m, 1.4 ~ 2.1 lbft)
P
TSB #: 16-01-016
Page 9 of 10
SUBJECT:
WINDSHIELD WIPER MOTOR COVER REPLACEMENT (RECALL CAMPAIGN 140)
Q
15. Install all removed parts in reverse order of
removal.
NOTICE
When reinstalling the wiper arm, align
the wiper arm in parallel to the marked
tape position.
16. Confirm the windshield wiper is operating
normally.
TSB #: 16-01-016
Page 10 of 10


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