PIC6193A

Service Bulletin Details

Public Details for: PIC6193A

This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern is the radio may be unable to save xm favorite stations.


- 2016 - 2015 - 2014 - 2013 -

Bulletin No.: PIC6193A
Date: Apr-2016
Subject:
Cannot Save XM Favorites
Models:
2014-2016 Buick LaCrosse, Regal
2013-2016 Cadillac ATS models, CTS models, ELR, Escalade, SRX, XTS
2014-2016 Chevrolet Camaro, Colorado, Corvette, Impala, Malibu, Silverado, Suburban, Tahoe, Volt
2014-2016 GMC Canyon, Sierra, Yukon models
Equipped with 8 inch touch screen radio display
This PI was superseded to update Admin Details, please discard PIC6193.
Condition/Concern
Some customers may comment that they cannot save additional XM favorites after an undetermined amount of XM favorites have already been stored. The
amount of XM favorites in radio memory will vary before the concern repeats. The favorite will highlight when selected but will not save an additional XM station.
AM or FM favorites can be saved in that same location.
Recommendation/Instructions
Do not make any repairs or replace any parts. Please contact GM Technical Assistance to review concern.
Customer Information
Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern. This PI will be
updated with additional details as they become available.
Additional SI Keywords
preset, presets
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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