APAS07142016902

Service Bulletin Details

Public Details for: APAS07142016902

Dealer message - american honda (ahm) is investigating certain 2016 hr-vs with a customer complaint of window regulator issues such as noise, binding or being inoperable. To fully understand the cause of this condition, ahm would like to co


- 2016 -

Models from 2016
2016 HONDA HR-V 
INTERACTIVE NETWORK
Next Unread Message
View Message
Sent on
07
From
Parts and Service Division
Subject
Request for Info: 2016 HR-V Window Regulator Issues
14
2016
Expires on 07
26
2016
PRIORITY/ACTION REQUIRED
To:
All Honda Service Managers/Advisors
From: Technical Research & Support Group
RE:
Request for Info: 2016 HR-V Window Regulator Issues
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda (AHM) is investigating certain 2016 HR-Vs with a customer complaint of window regulator issues such as noise, binding or being inoperable. To fully
understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirement:
1. First time & repeat claims are accepted.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will need to record certain vehicle information and
provide you with further instructions.
Thank you.
American Honda Motor Co., Inc.
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