B-JID-02032016-9

Service Bulletin Details

Public Details for: B-JID-02032016-9

Dealer message - press release is available for the safety recall affected 2005-2016 acura vehicles.


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Sent on
02
From
Jon Ikeda, David Hendley & Bruce T. Smith
Subject
Stop Sale/Safety Recall Update: Multi-model Acura Driver’s Airbag Inflator
03
2016
Expires on 03
11
2016
Dear Acura Dealers,
On Friday, January 29, Acura informed you of a stop sale and safety recall for approximately 530,000 model year
2005-2016 Acura vehicles. This recall is due to an issue with driver's airbag inflators. Click here to read the official press
release that was published today.
We understand the impact this latest recall will have on your ability to conduct business and that you have many
questions and concerns. We've spoken to the National Dealer Advisory Board and our field representatives to better
understand your concerns. We’re reviewing the many issues at play and working closely with our finance company to
ensure we have the best plan in place.
We know you need answers quickly. Be assured that we’re working as swiftly as possible to address this situation.
We’re working to provide additional information in the coming days to answer your questions and assist you in
responding to customer inquiries. Your patience is appreciated while we work on this.
Although this safety recall and stop sale undoubtedly create a significant challenge for your dealerships, the safety of our
customers is always our highest priority. Thank you for your support as we work to minimize the impact of this situation
on your dealership and our brand.
Sincerely,
Jon Ikeda
VP & GM
Acura Division
David Hendley
VP
Acura Field Operations
American Honda Motor Co., Inc.
Bruce T. Smith
SVP
Parts, Service, Technical, Export & Auto Operations
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