A39161620431442

Technical Service Bulletin
39 All-wheel drive coupling does not work (DTC C111204)
39 16 16 2043144/2 July 22, 2016. Supersedes Technical Service Bulletin Group 30 number 16-20 dated
February 1, 2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2015 - 2016
All
quattro all-wheel drive
Q3
2015 - 2016
All
quattro all-wheel drive
TT
2016
All
quattro all-wheel drive
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Service (Additional diagnostic step)
Revised Required Parts and Tools (Added bolts)
1
2/1/2016
Initial publication
• One or both of the following issues is present:
• All-wheel drive does not work.
• The EPC warning lamp is illuminated.
• The following DTC is stored in the all-wheel drive control module, J492 (address word 22):
• DTC C111204 (All Wheel Drive clutch pump faulty)
Technical Background
There is an internal leak in the hydraulic pump.
Production Solution
Improved hydraulic pump.
© 2016 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Before proceeding, confirm that the issue matches the Condition exactly.
2. Confirm that the propeller shaft from the transmission to the differential is transmitting power to the rear
differential.
3. Replace the BorgWarner clutch pump according to the Elsa Repair Manual.
4. Replace the high performance oil for the BorgWarner clutch according to the Elsa Repair Manual.
5. Perform all-wheel drive basic settings.
Note:
The final drive and the BorgWarner clutch have separate oil
circuits. Refer to ETKA for information on which oil to use, and
refer to the Elsa Repair Manual for draining and filling
information.
• The BorgWarner Clutch uses high performance oil for
clutches, and the final drive uses gear oil.
• The image at right (Figure 1) shows the correct drain and fill
plugs.
Figure 1. Drain plug for BorgWarner clutch oil
(A), oil filler plug for BorgWarner clutch oil (B),
gear oil drain plug (C), oil filler plug for gear oil
(D).
© 2016 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
• 110 up to 48/50
• G10 for CPO covered vehicles – verify owner
• If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:
3994
Damage Code:
0040
Labor Operations:
Pump for AWD remove+reinstall
3994 1900
90 TU
Diagnostic Time:
GFF
0150 0000
Time stated on
diagnostic
protocol
(Max 70 TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2043144/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Part Number
Part Description
Quantity
0CQ598549
Repair kit for primer pump
1
G 060175A2
High performance oil for all wheel drive coupling
1
N 10720201
Bolt with polygon socket head
1
N 91082701
Bolt with hex socket head
1
Additional Information
All parts and service references provided in this TSB (2043144) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2016 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.