TT224
Service Bulletin Details
Public Details for: TT224
This is a service newsletter (tech talk) that was sent out to dealers.
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Models from 9999
9999 MITSUBISHI MITSUBISHI |
Volume 224 - October, 2016 1936 First 4WD Production Passenger Car GROUP 31 − Wheel and Tire PHOTO REQUIRED CONDITION (PRC) FOR TPMS SENSOR REPLACEMENT — 2014-17 Mirage and 2017 Mirage G4. Vehicle Technical Info................. page 1 Training News............................. page 11 NOTE: This article is being reprinted to add 2017 model year Mirage and Mirage G4 vehicles. Techline Information................... page 12 MEDIC Information.................... page 12 If you replace a TPMS sensor on any 2014 - 2017 Mirage or 2017 Mirage G4 you are required to submit a photo to the PRC. The photo needs to show whether or not the TPMS sensor (body) was attached to the wheel (valve stem) when the tire was dismounted. Bulletin Review............................ page 12 NOTE: The mark indicates an article is being repeated from a previous issue of Tech Talk due to the subject's importance. NOTE: Below is an example of the type of photo required by the supplier in order to perform further analysis. TT GROUP 00 − General TURN BLIND SPOT WARNING SYSTEM OFF WHEN TOWING — 2017 Outlander. (BSW) Dealers should inform customers that the Blind Spot Warning system should be set to OFF when towing a trailer, as instructed in the Owner's Manual. Customers should also be informed that turning off the BSW system also turns off the Rear Cross Traffic Alert (RCTA) at the same time. Example PRC Photo Location of Blind Spot Warning (BSW) Switch TPMS Transmitter Bulb Valve Core Cap TT 1 After the IOD (Ignition Off Draw) is fully inserted, B1762 (IOD fuse not seated fully) is no longer detected, but U0141 (ETACS CAN timeout) remains as a Stored DTC under EPB (Electric Parking Brake) and DTC U0415 (ABS/ASC CAN Message) could remain as a Stored DTC under EPB (Electric Parking Brake) as well. If DTC U0141 and/or U0415 are the only DTCs retrieved under the EPB (Electric Parking Brake) system during normal vehicle service at the dealership, DO NOT perform any unnecessary diagnostic repairs for these DTCs. Perform an “all DTC” check and erase with MUT-III SE to address this concern. If, however, the same DTCs return, then perform the necessary diagnostics per the Service Manual procedures.” In addition to posting the photo, please report the failure DTC(s) on the PRC report, and add a comment describing whether or not the tire had ever been dismounted prior to this service (e.g., YES - The tire was dismounted prior to this service, or NO - the tire was never dismounted prior to this service). If it is not apparent that the tire was previously dismounted, the customer should be able to provide that information. MMNA will issue a Warranty Parts Return Request for all replaced (Mirage) TPMS sensors (which includes the valve stem and bulb in addition to the sensor body). Once returned, the TPMS sensors will be combined with their respective PRC photos and forwarded to the supplier for analysis. Please continue posting the TPMS sensor photos to the PRC until a cancellation notice is published by MMNA headquarters. Upload PRC photos into the category titled “TPMS Sensors in Wheel Photos.” TT GROUP 52A − Interior FRONT SEAT BELT STOPPER BUTTON AVAILABILITY — 2013-15 Outlander Sport/RVR. TT In addition to the outer rear seat belt stopper button being available as service P/N 7000A360, MMNA has established P/N 7000F293 as the front seat belt stopper button service part. This new service part should be available soon, look for additional details in an upcoming publication. GROUP 36 − Parking Brake TIN-16-36-001: DTCs SET IN ELECTRIC PARKING BRAKE ECU — Certain 2017 Outlander with F.A.S.T. Key and Electric Parking Brake. TIN-16-36-001 was recently sent to dealers and states: “During Port operations, the IOD (Ignition Off Draw) is pulled out (not inserted) and the engine switch (push-start button) is cycled from OFF to ACC to ON (brake pedal not depressed) and back to OFF, or cycled from OFF to ACC to ON (brake pedal depressed to start the engine) and back to OFF. Due to some programming in the Electric Parking Brake system, DTCs can be set under these conditions. No warning lights are illuminated and no other issues occur with these DTCs. B1762 (IOD fuse not seated fully) can be set as an Active DTC under ETACS U0141 (ETACS CAN timeout) or U0415 (ABS/ASC CAN Message) can be set as Stored DTCs under EPB (Electric Parking Brake). FELT TAPE TO BE APPLIED WHEN REPLACING CERTAIN FRONT SEAT COMPONENTS — 2011-15 Outlander Sport/RVR. When removing and replacing certain front seat components on Outlander Sport/RVR vehicles a tape kit should be provided with the following front seat parts (ASA-CAPS PNC numbers included for reference): Front Seat Adjuster: 75604R, 75602L, and 75608L. Front Seat Cushion Assembly: 75004AR and 75004AL. Front Seat Back Assembly: 75001AR and 75001AL. If additional tape is required, p/n 6979A320 may be obtained. This application may be used on both driver and passenger front seats. 2 Apply the felt tape as follows. 1. Clean off any oil before applying tape. 2. Apply tape from the front edge in the side frame to the rear edge of the frame as shown. Make sure tape is firmly adhered to the frame. Rear Edge TT GROUP 52B − Supplemental Restraint System DTC B223D OR B1558 FOUND IN SRS-ECU MEMORY — 2012-17 i-MiEV, 2008-16 Lancer, 2009-16 Lancer Sportback, 2008-15 Lancer Evolution, 2014-17 Mirage, 2017 Mirage G4, 2007-16 Outlander, 2011-16 Outlander Sport/RVR. Rear The subject DTCs are set when the Occupant Classification Module (OCM) communicates a fault to the SRS-ECU. If you find either B223D or B1558 in SRS-ECU memory, the Service Manual will tell you to check for OCM DTCs. Front As the code that identifies what you diagnosed and repaired, record the OCM DTC in the “DTC” field on the “Labor” page when submitting a warranty claim. Knowing the root cause of a fault, identified in this case by the OCM DTC, helps MMNA and MMC with their investigations, which helps them quickly develop countermeasures when needed. CLOCK SPRING NOISE — 2013-15 Outlander Sport/RVR. Front Edge The investigation on clock spring noise when turning the steering wheel as identified in Tech Talk articles 211-52B-001 (August 2014) and 216-52B-001 (February 2015) has concluded. If you encounter this condition, please refer to TSB-16-37-001 for repair information. 3 GROUP 54 − Chassis Electrical AFTER-MARKET HEAD LAMPS / TAIL LAMPS — 2013-15 Outlander Sport/RVR. MMNA Warranty is experiencing an unusually high return of after-market head lamps and tail lamps. “Stanley Corporation” is inscribed on original Mitsubishi (OEM) parts. The inscription is located on the lower front lens of the head lamp, and on the rear mounting surface of the tail lamp. Any other manufacturer markings indicate an after-market part that cannot be repaired under warranty. Returned after-market parts that were improperly claimed will be debited to the dealer. TT GROUP 00 − General: TINs Released on New MUT−III SE Scan Tool Software NOTE: The following TINs were released to dealers to introduce the new MUT-III SE software and explain the functionality of this new version at your dealership. The second TIN provides useful tips for technicians. These TINs can also be found on MDL: service / service tech resources / TSBs & Recalls by Model / TSB List (98-Present) / TSB List - 2016. (Technical Information Notices are listed at the bottom, Sort by TSB Number.) TIN-16-00-002: MUT-III SE SCAN TOOL SOFTWARE — All models. TIN-16-00-002 was emailed to all dealers on July 29, 2016 and states: “Mitsubishi will launch our latest scan tool software version, MUT-III SE (Second Edition) on August 1, 2016. SE provides many advantages over MUT-III - including automatic VIN reading and faster processing speed - increasing your technician efficiency! SE is included on your MEDIC4 computer (Toughbook® or Toughpad®) on its own tab and used to diagnose certain past and present as well as all future vehicle systems. The majority of diagnosis will now be conducted using MUT-III SE with full software implementation expected in the near future. The RAIDER scan tool remains unchanged and accessed on its own tab in MEDIC4. ECU Reprogramming continues to be performed with MUT-III for the foreseeable future. Oscilloscope and multi-meter functions are still supported with MUT-III and the VCI. 4 Refer to the attached documents which illustrate unique circumstances where MUT-III will be used instead of MUT-III SE. To provide your technicians ready access to this information in a format suitable for the shop environment, laminated copies of the usage and PS charts have been mailed to the dealership service manager. MUT-III SE will assist your dealership in fulfilling our “Customer First” philosophy and enable your technicians to fix customer vehicles right the first time and on time.” 5 6 TIN-16-00-003: MUT-III SE USEFUL HINTS, TIPS, AND PRECAUTIONS — All models. TIN-16-00-003 was emailed to all dealers on September 9, 2016 and states: “Mitsubishi launched the MUT-III SE (Second Edition) on August 1, 2016. This TIN will provide some useful hints, tips, and precautions when using the various functions on the MUT-III SE. Helpful Quick Start Tips: 1. Always return to the MUT-III SE home screen prior to working on the next vehicle in order to prevent screen errors. 2. The MUT-III SE Owner's Manual is located on the MUT-III SE home screen (click on the lower left button to open the manual). This same Manual is available on the Techline home screen “How to” button. Additional information on using MUT-III SE is available with these publications – TIN-16-00-002 and Tech Talk volume 222 (released in July 2016). 7 3. ETACS identification in the Loading Option Setup box is required when working on the following vehicle systems. Select “Can't see P/N” or “Can see P/N” before proceeding. ETACs replacement and coding TPMS registration KEYLESS registration LIN system diagnosis 4. Make sure you do NOT have MUT-III or Raider scan tool open at the same time MUT-III SE is open. Fully exit MUT-III or Raider STV prior to starting MUT-III SE. 5. On 2012 Outlander Sport/RVR and other vehicles equipped with Remote Start that are experiencing KOS programming issues: try unplugging the Mitsubishi Remote Start module and then VIN write to the KOS ECU.“ 8 TT GROUP 60 − Recalls TIN-16-SR-003-C: CROSS MEMBER CORROSION SAFETY RECALL CAMPAIGN - “REMEDY AVAILABLE” CUSTOMER LETTERS — Certain 2002 – 2007 Lancer, 2004 Lancer Sportback, 2003 – 2006 Lancer Evolution, 2003 – 2006 Outlander, and 2007 – 2013 V6 Outlander.. TIN-16-SR-003-C was recently sent to dealers and states: “Customer letters for the Cross Member Corrosion Safety Recall Campaign are being mailed this week to 2,500 owners, informing them that remedy parts are now available. To help MMNA better understand potential parts demand, only 2,500 “remedy available” letters are being sent at this time. If one of these customers contacts your dealership after receiving this letter, please perform the procedures outlined in SR-16-003 on the affected vehicle. Owners who were not mailed the “remedy available” letters but believe that their vehicle's cross member exhibits excessive corrosion may still bring their vehicle into an Authorized Mitsubishi Dealership for inspection. If a customer presents their vehicle for inspection, please follow the inspection procedures outlined in SR-16-003. If you encounter a vehicle which has excessive cross member corrosion, but is not covered under this campaign (i.e., never registered in a salt belt state), contact your DPSM for further directions. As a reminder, MMNA would like to better understand the severity of the cross member corrosion on vehicles requiring cross member replacement. Therefore, all cross member replacement recall 9 claims must include photos of vehicle cross members inspected and found to exhibit perforation(s), and those photos must be posted to the Photos Required Condition (PRC) system in the “cross member” category. The photos must be of the cross member still installed on the vehicle, and must clearly show the perforation or the results of the punch test (step 4 of the inspection procedure outlined in Safety Recall Bulletin SR-16-003) indicating the need for replacement, along with other areas of the cross member that exhibit corrosion. Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected, and conduct this campaign prior to delivering them. When checking for applicability of this campaign (C1609R), please check for and complete any other open campaigns. Always obtain the customer's approval before completing a campaign on a customer owned vehicle.” IMPORTANT Affected new or used inventory vehicles must be repaired before the vehicle is delivered. Dealers must check their inventory vehicles' VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. ATIN-16-SR-008-A: HID HEADLAMP HORIZONTAL ADJUSTMENT LOCKING CLIPS NOT SECURED - SAFETY RECALL CAMPAIGN — 2017 Mirage (hatchback) with HID headlamps. ATIN-16-SR-008-A was recently sent to dealers and states: “A non-compliance recall campaign will be released today for certain 2017 Mirage (hatchback) with HID headlamps built between October 28, 2015 and August 4, 2016. Do not deliver any affected 2017 Mirage (hatchback) vehicles with HID headlamps and built between October 28, 2015 and August 4, 2016 until this recall has been performed. The Recall Bulletin outlining the repair procedure will be available today on MEDIC and MDL. The High Intensity Discharge (HID) headlamps allow for horizontal adjustment during the vehicle assembly process. After assembly, horizontal adjustment locking clips are secured so that no further adjustments can be made. However, HID headlamps on certain 2017 Mirage vehicles were inadvertently shipped without the horizontal adjustment locking clips being secured. This is a non-compliance with FMVSS 108. Without the horizontal adjustment locking clip being secured, the headlight can be adjusted to either reduce the driver's visibility or blind oncoming vehicles. Both conditions can increase the risk of a crash. Dealers are requested to inspect the HID headlamp adjustment locking clips to ensure that they have been secured. Any locking clip(s) not secured must have photos taken and posted to Photos Required Condition (PRC), and be corrected. Notification letters will be sent to owners of affected vehicles, requesting they contact their local Authorized Mitsubishi dealership to schedule an appointment to have this recall performed. Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of “e-reports.” Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected, and conduct this campaign prior to delivering them. When checking for applicability of this campaign (C1610M), please check for and complete any other open campaigns. Always obtain the customer's approval before completing a campaign on a customer owned vehicle.” IMPORTANT Affected new or used inventory vehicles must be repaired before the vehicle is delivered. Dealers must check their inventory vehicles' VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. 10 Technical Training Schedule October 2016 − November 2016 Always check MDL for schedule updates. Since Mobile Training does not appear on the calendars below, contact your District Parts & Service Manager for information about Mobile Training in your area. EASTERN ZONE New Jersey Technical Training Center Atlanta Technical Training Center WESTERN ZONE Dallas Technical Training Center California Technical Training Center TT 11 TECHLINE HOURS OF OPERATION: Monday — Friday 6:30 am − 3:30 pm Pacific Time Techline is closed every THURSDAY 9:30 - 10:30 A.M for a staff meeting. (800) 446-6064 TT HOURS OF OPERATION: Monday — Friday 7:00 am − 4:00 pm Pacific Time MEDIC Hotline will assist with MEDIC & Scan Tool hardware or software issues. MEDIC Hotline (800) 846-7575 TT Since Tech Talk 223, the following bulletins have been released. 2016 Technical Service Bulletins, Safety Recalls, & Service Campaigns Date Posted Publication Number Publication Title Applicable Models 9/19/2016 SR-16-008 HID Headlamp Horizontal Adjustment Locking Clips Not Secured - Safety Recall Campaign 2017 Mirage 10/4/2016 TSB-16-51-001 Wind Noise from Door Mirror 2015-16 Lancer, Lancer Sportback, & 2015 Lancer Evolution 10/12/2016 TSB-16-51-002 Liftgate Garnish Removal & Installation Procedure – SMR 2016 Outlander 10/12/2016 TSB-16-54-004 Tail Light Removal & Installation Procedure - SMR 2016 Outlander TT Since Tech Talk 223, the following TINs/ATINs have been released. 2016 Technical Information Notices, Advance Technical Information Notices Date Posted Publication Number Publication Title Applicable Models 9/14/2016 TIN-16-SR-003-C Cross Member Corrosion Safety Recall Campaign - “Remedy Available” Customer Letters 2002-07 Lancer, 2003-06 Lancer Evolution, 2004 Lancer Sportback, 2003-13 Outlander 9/19/2016 ATIN-16-SR-008-A HID Headlamp Horizontal Adjustment Locking Clips Not Secured - Safety Recall Campaign 2017 Mirage 10/3/2016 TIN-16-36-001 DTCs Set in Electric Parking Brake ECU 2017 Outlander w/F.A.S.T. Key TT 2016 Mitsubishi Motors North America, Inc. The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com). 12