MAILY 2016 TITAN

CAMPAIGN
BULLETIN
SERVICE CAMPAIGN
Warranty Information Booklet
Voluntary Emission Service Campaign
Reference: MAILY
Date: August 26, 2016
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
1,044
311
NA
NO
MY2016 Titan XD (Gas Only)
Nissan is conducting a Voluntary Emission Service Campaign on approximately 1,044 model year
2016 Nissan Titan XD (gasoline only) vehicles. Nissan has discovered that model year 2016
Warranty Information Booklet contains inaccurate information related to the Federal Emission
Performance and Defect Warranty Coverage details. The vehicles’ Emission Performance and Defect
warranties were incorrectly listed and should have been listed as 5 years / 50,000 miles. The
vehicles’ Federal and California Emission Long Term Defect warranties remain unchanged. Vehicle
safety, fuel economy, drivability and performance are not affected.
To correct this condition, Nissan is conducting a Voluntary Emission Service Campaign to provide a
warranty addendum sticker that contains the most current emission warranty information to owners
and dealers with affected inventory.
***** What Dealers Should Do *****
1. Nissan asks Dealers to place the warranty addendum sticker behind the front cover of the
original Warranty Information Booklet that came with the vehicle on any affected vehicles in
dealer inventory.
2. If an affected vehicle has been retailed by the time the warranty addendum sticker arrives,
dealers are asked to forward the letter and warranty addendum sticker to the customer.
SERVICE COMM will not be active for this campaign. A list of affected vehicles in dealer inventory
subject to this voluntary emissions service campaign is included with this announcement.
***** Release Schedule *****
Owner Notification

Nissan will begin mailing Owner Letters with warranty
addendum stickers to dealers and customers in August,
2016.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
CAMPAIGN ID: MAILY | Original Document
Frequently Asked Questions (FAQ):
Q.
Is this a safety recall?
A.
No.
Q.
How do I identify an affected vehicle in SERVICE COMM?
A.
This service campaign will not be active in SERVICE COMM. An official letter and addendum
sticker are being sent to all affected dealers and owners. The letters are VIN specific to assist
dealers in identifying affected vehicles. Dealers may also use the VIN list that accompanies
this announcement.
Q.
What is the reason for this warranty addendum sticker notification?
A.
Nissan has discovered that model year 2016 Warranty Information Booklet contains
inaccurate information related to the Federal Emission Performance and Defect Warranty
Coverage details. The vehicles’ Emission Performance and Defect warranties were incorrectly
listed and should have been listed as 5 years / 50,000 miles. The vehicles’ Federal and
California Emission Long Term Defect warranties remain unchanged. Vehicle safety, fuel
economy, drivability and performance are not affected. The warranty addendum sticker will
provide the most up-to-date emission warranty information.
Q.
What is the possible effect of the condition?
A.
If the vehicle is not equipped with the most up-to-date emission warranty information, it may
be difficult for the customer to clearly understand what is covered under this warranty and
for how long. Please note that the information contained on the warranty addendum sticker
is only for the customer’s understanding, and DOES NOT affect how a dealer would apply
emission warranty coverage during a service appointment.
Q.
What will be the corrective action for this voluntary service campaign?
A.
Nissan will mail an emission warranty addendum sticker with the most current warranty
information. Owners should store this sticker in a safe place for their records, preferably
placed behind the front cover of the original Warranty Information Booklet that came with the
vehicle.
Q.
When will vehicle owners be notified?
A.
Nissan will begin notifying vehicle owners in August 2016, via U.S. mail.
Q.
Is there any charge for the new Warranty Addendum Sticker?
A.
There is no repair associated with this campaign, it is only a mailing to provide updated
warranty information. This action is offered free to the customer.
CAMPAIGN ID: MAILY | Original Document
Q.
What model year Titan vehicles are involved?
A.
Approximately 1044 Nissan Titan XD (gasoline only) vehicles in Canada, the United States,
and territories are affected.
Q.
I have a 2016 Titan XD (gasoline only) vehicle but did not receive a letter, how can
I tell if my vehicle is affected?
A.
Please give me your vehicle identification number (VIN) so that I can check if your vehicle is
affected in this campaign.
Q.
Are you experiencing this condition on any other Nissan (or Infiniti) models?
A.
No
Q.
Does this campaign affect Titan XD (gasoline only) vehicles sold in Canada?
A.
Yes.
Q.
Can this campaign be performed on U.S. vehicles that are being operated in Foreign
Countries (Overseas)?
A.
Yes.
CAMPAIGN ID: MAILY | Original Document
2016 NISSAN WARRANTY INFORMATION BOOKLET SUPPLEMENT
The information contained within this supplement amends pages 1, 9, 11, 12, 13
and 15 of the 2016 Nissan Warranty Information Booklet by clarifying the Federal
Emission Defect and Performance Warranty Coverage of 5 years / 50,000 miles,
whichever occurs first, for all TITAN XD models (Gas and Diesel). The changes are
applicable to 2016 Nissan U.S. TITAN Gas XD models.
All other warranty terms, conditions and limitations remain unchanged.
Please Read carefully and keep with the
Warranty Information Booklet in your vehicle.
Printing: May 2016
Publication No. SU16EA +A61U0
WARRANTY COVERAGE AT A GLANCE
Summary of Warranty Coverage*
0 miles
Basic Coverage
90,000 mile
36 months / 36,000 miles
Corrosion Coverage (Perforation)
60 months / unlimited mileage
Powertrain Coverage
60 months / 60,000 miles
Diesel Powertrain Coverage **
Federal Emission Performance ***
Federal Emission Defect ***
60 months / 100,000 miles
24 months / 24,000 miles
36 months / 36,000 miles
Federal Emission Long Term Defect ***
96 months / 80,000 miles
California Emission Performance
36 months / 50,000 miles
California Emission Defect
36 months / 50,000 miles
California Emission Long Term Defect
84 months / 70,000 miles
Seat Belt
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
** Warranty coverage applies to vehicles equipped with Cummins Diesel Engine.
*** Federal Emissions Performance and Defect for TITAN XD models (Gas and Diesel) is 60 months/50,000 miles.
120 months / unlimited mileage
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
EMISSION DEFECTS WARRANTY
Nissan1 warrants that your vehicle was designed, built
and equipped to conform at the time of sale with all
applicable United States emission standards.
This warranty covers any repairs needed to correct
defects in materials or workmanship which would cause
your vehicle not to meet these standards.
WHAT IS COVERED UNDER THE
DEFECTS WARRANTY
Covered components are listed below under the caption “WARRANTY PARTS LIST.” Exceptions to this
warranty are listed below under the caption “WHAT IS
NOT COVERED UNDER EITHER THE DEFECTS OR
PERFORMANCE WARRANTIES.”
HOW LONG IS THE DEFECTS WARRANTY
This warranty is for 3 years or 36,000 miles, whichever
occurs first. For TITAN XD models (Gas and Diesel),
this warranty is for 5 years or 50,000 miles, whichever
occurs first. The warranty begins the date the vehicle is
delivered to the first retail buyer or put into use, whichever is earlier. Additionally, the engine control module /
onboard diagnostic device and catalytic converter(s)
listed below and indicated by an ⬙O⬙ under the caption
⬙WARRANTY PARTS LIST⬙ are covered for 8 years or
80,000 miles, whichever occurs first, except for TITAN
XD models (Gas and Diesel) for which the engine
control module / onboard diagnostic device and catalytic converter coverage is 5 years or 50,000 miles,
whichever occurs first.
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
The Emission Performance warranty applies to your
2016 Nissan vehicle ONLY when both of the following
occur.
1. The vehicle fails to meet applicable emissions standards as judged by an emissions test approved by
the Environmental Protection Agency (EPA).
2. This failure results or will result in some penalty to
you, such as a monetary fine or the denial of the
right to use your vehicle, under local, state or
federal law.
For example, if your state requires an EPA approved
yearly vehicle inspection before you receive a renewed
license, this warranty applies to your vehicle. In areas
where there is no approved test program, this warranty
does not apply.
WHAT IS COVERED AND FOR HOW
LONG UNDER THE PERFORMANCE
WARRANTY
Nissan1 warrants that it will remedy any non-conformity
in your vehicle which causes it to fail an approved
emissions test during the first 24 months or
24,000 miles, whichever occurs first. For TITAN XD
models (Gas and Diesel), this warranty is for 60 months
or 50,000 miles, whichever occurs first. This warranty
begins the date the vehicle is delivered to the first retail
buyer or put into use, whichever is earlier.
Additionally, failure of an approved emissions test resulting from the failure of those parts listed below under
the caption “WARRANTY PARTS LIST” are covered by
the EMISSIONS DEFECTS WARRANTY described
above.
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED UNDER EITHER
THE DEFECTS OR PERFORMANCE WARRANTIES.”
(Continued on next page)
1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION
OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan1 does not authorize any person to create for
it any other warranty, obligation or liability in connection with this vehicle.
WARRANTY PARTS LIST
Fuel injection system
䡩 Engine control module/onboard diagnostic device
쮿 Oxygen sensor(s)
쮿 Mass air flow sensor
쮿 Intake manifold
쮿 Throttle body
䡩 Catalytic converter (including selective catalytic reduction and diesel oxidation catalysts)
쮿 Exhaust manifold(s)
쮿 Exhaust tube from manifold to catalytic converter
䡩 Front exhaust tube with catalytic converter permanently attached
쮿 Camshaft position sensor(s)
쮿 Crankshaft position sensor(s)
쮿 Spark plugs, ignition coil and wires
쮿 Ignition control module
䡩 Exhaust manifold with catalytic converter permanently attached
쮿 Diesel Exhaust Fluid System
쮿 Diesel Particulate Filter
쮿 Charge Air Cooler (Diesel)
쮿 Fuel Supply Manifold (Diesel)
쮿 High Pressure Fuel Pump (Diesel)
쮿 Turbocharger(s)
쮿 Evaporative emission control system
쮿 Fuel filler neck restrictor and check valve
쮿 Fuel tank and filler cap
쮿 Idle air control system
쮿
o = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles, except for TITAN XD models (Gas and Diesel).
Positive crankcase ventilation system
Exhaust gas recirculation (EGR) control system
쮿 Pulsed secondary air injection system and valves
쮿 Hoses, clamps, fittings, tubing, sealing gaskets or
devices and mounting hardware used in above systems
쮿 Vacuum and temperature sensitive valves and
switches used in above systems
쮿 Electronic sensors and controls used in above systems
The Emission Performance or Defect Warranty
may be subject to future governmental administrative action. Nissan reserves the right to
change the terms of the warranty to be consistent with these actions. See your dealer for information regarding possible changes.
쮿
쮿
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
The following statement is required to be provided by regulations of the California Air Resources Board.
MANUFACTURER’S WARRANTY
COVERAGE
OWNER’S WARRANTY RESPONSIBILITIES
For 3 years or 50,000 miles (whichever occurs first):
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
1)
If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments
will be made by Nissan to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2)
If any emission-related part on your vehicle
is defective, the part will be repaired or replaced by Nissan. This is your short-term
emission control system DEFECTS WARRANTY.
As the vehicle owner, you are responsible for the performance of the required maintenance listed in your
Owner’s Manual. Nissan recommends that you retain all
receipts covering maintenance on your vehicle, but
Nissan cannot deny warranty solely for the lack of
receipts or for your failure to ensure the performance of
all scheduled maintenance.
You are responsible for presenting your vehicle to a
Nissan dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the vehicle owner, you should also be aware that
Nissan may deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Nissan’s Consumer Affairs Department at 1-800-NISSAN-1 (1-800647-7261) or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
(Continued on next page)
The California Air Resources Board is pleased to explain the emission control system warranty on your
2016 vehicle3. In California, new motor vehicles must
be designed, built and equipped to meet the State’s
stringent anti-smog standards. Nissan4 must warrant
the emission control system on your vehicle for the
periods of time listed below provided there has been no
abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic
converter and engine computer. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Nissan will repair
your vehicle at no cost to you including diagnosis, parts
and labor.
For 7 years or 70,000 miles (whichever occurs first):
If an emission-related part listed in this
warranty booklet specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by
Nissan. This is your long-term emission
control system DEFECTS WARRANTY.
1 These warranties apply to all California and 50-state emission equipped 2016 model year Nissan light-duty vehicles sold for registration as new vehicles in California, Connecticut,
Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only. These warranties apply to all California and 50-state emission
equipped 2016 model year Nissan TITAN XD models (Gas and Diesel) sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, Oregon,
Rhode Island, and Vermont.
2 These warranties additionally apply to all Model Year 2016 Zero Emission Vehicles (ZEVs) sold in the state of New York.
3 Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
4 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which manufactures and distributes Nissan vehicles in the United States.
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
The following is Nissan’s4 new vehicle emission
control warranty statement for light-duty vehicles certified for sale in California and sold for
registration as a new vehicle in California,
Connecticut, Delaware, Maine, Maryland,
Massachusetts,
New
Jersey,
Oregon,
Pennsylvania, Rhode Island, Vermont or
Washington only. These warranties apply to all
California and 50-state emission equipped 2016
model year Nissan TITAN XD models (Gas and
Diesel) sold for registration as new vehicles in
California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, Oregon, Rhode Island,
and Vermont.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in connection with this vehicle.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
Nissan warrants that your vehicle was designed,
built and equipped to conform with all applicable
requirements of the California Air Resources
Board. This warranty covers any part which affects applicable regulated emission(s).
Exceptions to this warranty are listed below under the
caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
This warranty is for 3 years or 50,000 miles, whichever
occurs first. Additionally, the components listed under
the caption “Long-Term Emission System Defects Warranty Parts List” are covered for 7 years or 70,000 miles,
whichever occurs first, and except that the catalytic
converter and engine control module (ECM) are warranted for 8 years or 80,000 miles, whichever occurs
first for all vehicles except the TITAN XD models (Gas
and Diesel). Additionally for TITAN XD Diesel, the warranty for EGR cooler, low pressure turbocharger, and
cylinder head gasket is 10 years or 150,000 miles,
whichever occurs first. The warranty begins the date the
vehicle is delivered to the first retail buyer or put into use,
whichever is earlier.
Some items require scheduled replacement before
50,000 miles. These items are warranted only up to the
replacement interval. The replacement intervals are outlined in the maintenance instructions in your Nissan
Service & Maintenance Guide.
(Continued on next page)
Engine Control Moduleo
Throttle Body
Intake Manifold
Exhaust Manifold w/Catalytic Convertero
Front Exhaust Tube w/Catalytic Convertero
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Transmission Control Module
Turbocharger
Turbocharger Speed Sensor
Charge Air Cooler
Crankcase Breather
Diesel Exhaust Fluid Tank
EGR Valve
Fuel Injector
Fuel Supply Manifold Assembly
High-Pressure Fuel Tube Assembly
High-Pressure Fuel Pump
Low Pressure Turbochargeroo
EGR Cooleroo
Cylinder Head Gasketoo
X
Torque Converter Drive Plate
Selective Catalyst Reduction Assembly
Diesel Catalyst and
Particulate Filter Assembly
Fuel Tank
TITAN
Gas
TITAN XD
Gas
TITAN XD
Diesel
EGI Wiring Harness
CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2
LONG-TERM EMISSION SYSTEM
DEFECTS WARRANTY PARTS LIST
X
X
X
X
X
X
X
X
X
X
X
X
X
X
o = Long Term Federal Emission Parts coverd for 96 months or 80,000 miles, except TITAN XD models (Gas and Diesel).
oo = Warranty coverage of 120 months or 150,000 miles, whichever comes first.