NTB16-087

Classification:
Reference:
EC16-027
Date:
NTB16-087
September 6, 2016
2015 JUKE; ENGINE TURNS OFF OR HESITATES WHEN
ACCELERATING FROM A STOP DURING HOT AMBIENT
TEMPERATURES (+100°F)
APPLIED VEHICLES:
2015 Juke (F15)
NOTE: This bulletin does not apply to NISMO RS model
IF YOU CONFIRM
The engine turns OFF or hesitates when accelerating from a stop during hot ambient
temperatures (+100°F),
AND
The engine is able to be restarted.
ACTION
1. Refer to step 6 in the SERVICE PROCEDURE to see if this bulletin applies to the
vehicle you are working on.
2. If this bulletin applies, reprogram the ECM.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learn (IAVL) conditions:
 Engine coolant temperature: 70 -100°C
(158 - 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up
Figure A

After reprogramming is complete, you will be required to perform Throttle Valve
Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC
erase.
CAUTION:

Connect the GR8 to the 12V battery and select ECM Power Supply Mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the ECM may be damaged.
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1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Open / Start C-III plus.
3. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.
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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
6A: Current P/N
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A below.

If there is an ECM P/N match, this bulletin applies. Continue with the ECM
reprogramming procedure.

If there is not an ECM P/N match, this bulletin does not apply.
Table A
MODEL
CURRENT ECM P/N: 23710-
2015 Juke
3YM2A, 3YM2B, 3YM2C, 3YM2D, 3YM2E
3YM3A, 3YM3B, 3YM3C, 3YM3D, 3YM3E
3YM4A, 3YM4B, 3YM4C, 3YM4D, 3YM4E
3YM5A, 3YM5B, 3YM5C, 3YM5D, 3YM5E
3YM6A, 3YM6B, 3YM6C, 3YM6D, 3YM6E
3YM7A, 3YM7B, 3YM7C, 3YM7D, 3YM7E
4DT0A, 4DT0B
4DT1A, 4DT1B
4DT2A, 4DT3A, 4DT4A, 4DT5A
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
xxxxx-xxxxx
xxxxx-xxxxx
xxxxxxxxxxxxxxxxxxxxxx
Figure 3
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8. When the screen in Figure 4 displays, reprogramming is complete.
NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on the next page.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 4
NOTE:

In the next steps (page 8), you will perform Throttle Valve Closed Position, Idle Air
Volume Learn, Accelerator Closed Position, and DTC erase.

These operations are required before C-III plus will provide the final reprogramming
confirmation report.
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ECM Recovery
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 5
If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 6
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11. Follow the on-screen instructions to perform the following:

Throttle Valve Closed Position

Idle Air Volume Learn (IAVL)
NOTE:
 Listed below are common conditions required for IAVL to complete.
 If IAVL does not complete within a few minutes, a condition may be out of
range.
 Refer to the appropriate Electronic Service Manual (ESM) for specific
conditions required for the vehicle you are working on.
o
o
o
o
o
o
o
Engine coolant temperature: 70 -100° C (158 - 212°F)
Battery voltage: More than 12.9V (At idle)
Selector lever: P or N
Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
Steering wheel: Neutral (Straight-ahead position)
Vehicle speed: Stopped
Transmission: Warmed up

Accelerator Pedal Close Position Learning

Erase DTCs
Go to the next page.
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12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
xxxxx
Step
13
xxxxx
xxxxxxx
xxxxxxxxxxxxxxxxx
Step
14
Step
15
Figure 7
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
19. Make sure the vehicle operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnostic information.

Diagnosis and repairs beyond ECM reprogramming are not covered by this bulletin.
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ECM
(1)
DE97AA
HD
32
(2)
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the ECM part number
as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
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