WQU-56A

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: August 7, 2015
Subject: New Subaru Recall Campaign: WQU‐56 Propeller Shaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Legacy and Outback
vehicles.
Affected Vehicles
Not all vehicles listed below are covered by this recall. Coverage for all affected vehicles must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data is now available.
Model Years
2015 & 2016
2015 & 2016
Model
Legacy
Outback
Production Start Date
July 3, 2015
July 3, 2015
Production End Date
July 25, 2015
July 27, 2015
Description of the Safety Defect and Safety Hazard
During the manufacturing process of the propeller shaft that connects to the vehicle’s transmission, the
seal cap and seal located inside the propeller shaft yoke may have been deformed. As a result, the seal
may leak transmission fluid. If the transmission fluid leaks onto an exhaust pipe, there is a possible risk of
fire.
Description of the Remedy
The propeller shaft assembly will be replaced at no charge.
Parts
Parts will start to be distributed in mid‐August, but initial supply will be limited. As inventory is received,
SOA Parts will allocate parts shipments based on each retailer’s sold units first, and then current vehicle
inventory. Detailed information will be posted on subarunet.com as shipments are arranged.
Retailer Program Responsibility
A STOP SALE order has been issued. Any vehicles listed in a recall/campaign that are in retailer stock must
be:



Immediately identified.
Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin,
which will be issued shortly.
Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their
inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer
inventory, or in for service, necessary steps should be taken to ensure the recall correction has been
made before selling or releasing the vehicle.
Owner Notification
Once identified, Subaru will notify potentially affected vehicle owners by first class mail. This is expected
to occur by early September. Retailers will be advised when owner notification begins.