A40165220440601

Technical Service Bulletin
Audi
40 Noises from front shock bellows when steering or when the front suspension is compressed
40 16 52 2044060/1 May 5, 2016.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2015- 2016
All
Without Audi magnetic ride
TT
2016
All
Without Audi magnetic ride
Condition
Before proceeding, note that this bulletin does not apply to vehicles equipped with Audi magnetic ride.
•
Customer may report hearing squeaking/creaking or rattling noises from front end when steering or when the
front suspension is compressed.
•
The noise can be reproduced in the workshop and is heard from the upper section of the front suspension
strut.
Technical Background
The front shock protective cover (or "bellows") can be deformed or incorrectly
positioned for various reasons (such as improperly seated transportation
blocks or improper installation after repairs), and as a result, can make noises
in the upper section of the suspension strut (Figure 1).
Figure 1. Front shock assembly
with front shock protective cover
highlighted.
Page 1 of 4
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Audi
Production Solution
Not applicable.
Service
1.
Check the front shock protective covers for correct fit:
•
Properly-installed front shock protective covers should turn
easily in the deep-grove ball bearings (Figure 2).
•
Improperly-installed front shock protective covers will not
turn in the deep-groove ball bearings (Figure 3).
Figure 2. Proper installation of the front
shock protective cover.
Figure 3. Improper installation of the front
shock protective cover.
2.
Repair by repositioning the front shock protective covers so
that they are installed correctly, as shown (Figure 2).
If the front shock protective cover cannot be reinstalled
correctly due to permanent damage or deformation, it must
be replaced.
Page 2 of 4
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Audi
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
4091
Damage Code:
0017 Reinstall front shock protective cover(s)
or
0010 Replace front shock protective cover(s)
Labor Operations:
(Only one of the four
scenarios can be
claimed.)
Scenario 1: Check and reinstall only
Check and reinstall 1 or 2 protective covers
4091 0699
40 TU
Suspension strut remove+reinstall
4085 1901
150 TU
Replace protective cover
4091 5699
30 TU
Suspension strut remove+reinstall
4085 1902
210 TU
Replace protective cover
4091 5699
30 TU
Scenario 2: Replace the left front protective cover
Scenario 3: Replace the right front protective cover
Scenario 4: Replace two protective cover (two shocks)
Diagnostic Time:
2 Suspension struts remove+reinstall
4085 2002
290 TU
Replace 2 protective covers
4091 5599
50 TU
GFF
No allowance
0TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2044060/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 3 of 4
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Audi
Required Parts and Tools
If the front shock protective cover cannot be properly reinstalled due to permanent damage or deformation it must
be replaced. Claims with undamaged parts will be denied.
Part Number
Part Description
Quantity
SQ0413175C
Protective covers (bellows)
1 or 2
Additional Information
All parts and service references provided in this TSB (2044060) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
Page 4 of 4
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.