A40165420440602

Technical Service Bulletin
Audi
40 Noises from front shock bellows when steering or when the front suspension is compressed
40 16 54 2044060/2 June 9, 2016. Supersedes Technical Service Bulletin Group 40 number 16-52 dated May 5,
2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2015 - 2017
All
Without Audi magnetic ride
TT
2016 - 2017
All
Without Audi magnetic ride
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header data (Added model year)
1
5/5/2016
Initial publication
Before proceeding, note that this bulletin does not apply to vehicles equipped with Audi magnetic ride.
•
Customer may report hearing squeaking/creaking or rattling noises from front end when steering or when the
front suspension is compressed.
•
The noise can be reproduced in the workshop and is heard from the upper section of the front suspension
strut.
Technical Background
The front shock protective cover (or "bellows") can be deformed or
incorrectly positioned for various reasons (such as improperly seated
transportation blocks or improper installation after repairs), and as a
result, can make noises in the upper section of the suspension strut
(Figure 1).
Figure 1. Front shock assembly with front
shock protective cover highlighted.
Page 1 of 3
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Audi
Production Solution
Not applicable.
Service
1 . Check the front shock protective covers for correct fit:
2.
•
Properly-installed front shock protective covers should turn easily in the deep-grove ball bearings (Figure 2).
•
Improperly-installed front shock protective covers will not turn in the deep-groove ball bearings (Figure 3).
Repair by repositioning the front shock protective covers so that they are installed correctly, as shown (Figure
2).
If the front shock protective cover cannot be reinstalled correctly due to permanent damage or deformation, it
must be replaced.
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
4091
Damage Code:
0017 Reinstall front shock protective cover(s)
or
0010 Replace front shock protective cover(s)
Labor Operations:
(Only one of the
four scenarios can
be claimed.)
Scenario 1: Check and reinstall only
Check and reinstall 1 or 2 protective covers
4091 0699
40 TU
Suspension strut remove+reinstall
4085 1901
150 TU
Replace protective cover
4091 5699
30 TU
Suspension strut remove+reinstall
4085 1902
210 TU
Replace protective cover
4091 5699
30 TU
4085 2002
290 TU
Scenario 2: Replace the left front protective cover
Scenario 3: Replace the right front protective cover
Scenario 4: Replace two protective cover (two shocks)
2 Suspension struts remove+reinstall
Page 2 of 3
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Diagnostic Time:
Audi
Replace 2 protective covers
4091 5599
50 TU
GFF
No allowance
0TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2044060/2
Required Parts and Tools
If the front shock protective cover cannot be properly reinstalled due to permanent damage or deformation it must
"th un d amaqe d pa rtSWI·11 be derne
. d.
.
be repIace
I
d . Cl a1msw1
Part Number
Part Description
Quantity
5Q0413175C
Protective covers (bellows)
1 or 2
Additional Information
All parts and service references provided in this TSB (2044060) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
Page 3 of 3
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.