12-190-15

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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PARTS MANAGER
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SERVICE BULLETIN
APPLICABILITY:	2015MY WRX and STI Models
2013-15MY BRZ
SUBJECT:
NUMBER: 12-190-15
DATE: 10/14/15
Elimination of Creaking Sound from Clutch Pedal Assembly
INTRODUCTION
This bulletin provides a procedure to address customer concerns of a creaking sound heard when
operating the clutch pedal. The cause of the sound has been identified as a very slight amount of
movement between the 2 layers of metal (circled in yellow) which form the specific clutch and
brake pedal assembly mounting bracket shown in the illustration and photos below.
PART INFORMATION
DESCRIPTION
PEDAL ASSY BRAKE
& CLUTCH
CLEVIS PIN
PART NUMBER
APPLICATION
36004VA010
WRX
36004VA000
STI
36004CA010
BRZ
905200017 (qty. 2 required)
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 12-190-15; Date 10/14/15
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
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SERVICE PROCEDURE / INFORMATION
Once the sound has been verified, attach a chassis ear to the toe board / bulkhead in the location
circled in the illustration below then operate the clutch pedal.
Attach
Chassis Ear
Toe board /
Bulkhead
If the sound is confirmed to be originating from that location, use a small flat-blade screw driver to
prevent movement of the upper layer while slightly separating it from the lower layer of the bracket
as shown in the photo below. Operate the clutch pedal again and with the chassis ear in the same
position as before, determine if the sound is changed or reduced while the screw driver is in place.
•
If the sound is unchanged with the screw driver in place, the source is likely to be located
elsewhere.
•
If the sound is eliminated or changed with the screw driver in place, order the applicable
replacement pedal assembly from the parts table provided above.
Follow the procedure in the applicable Service Manual for replacing the pedal assembly including the
following critical points, some of which vary from existing procedures.
Continued...
Bulletin Number: 12-190-15; Date 10/14/15
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IMPORTANT:
•
Hand-tighten the 9 fasteners securing the pedal assembly to the toe board then final torque to
23 Nm (17 ft. lbs) following the sequence shown below.
•
ALWAYS use new clevis pins when attaching the brake pedal apply rod and the clutch pedal
push rod.
•
After the installation is complete, ALWAYS confirm both clutch switches and the stop light
switch are properly adjusted following the procedures in the applicable Service Manual.
•
Confirm the sound has been eliminated and the brake lights operate normally before releasing
the vehicle.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period or covered by a Subaru Added
Security Gold plan, this repair may be submitted using the following claim information:
LABOR DESCRIPTION
CLUTCH PEDAL ASSEMBLY
CREAKING SOUND REPAIR
VEHICLE MODEL
LABOR
OPERATION #
FAIL
CODE
LABOR
TIME
WRX AND STI
1.6
A316-171
SAW-25
BRZ
1.2
REMINDER: SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-190-15; Date 10/14/15
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