WQR-53U
Service Bulletin Details
Public Details for: WQR-53U
Subject: update: front passenger air bag inflators wqr-53 (2005-2008 legacy and outback vehicles). The wqr-53 recall is being expanded to include all 2005-2008 model year legacy and outback vehicles. This is an expansion from the current wq
Models from 2008
2008 SUBARU LEGACY |
2008 SUBARU OUTBACK |
Models from 2007
2007 SUBARU LEGACY |
2007 SUBARU OUTBACK |
Models from 2006
2006 SUBARU LEGACY |
2006 SUBARU OUTBACK |
Models from 2005
2005 SUBARU LEGACY |
2005 SUBARU OUTBACK |
Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: December 18, 2015 Subject: Update: Front Passenger Air Bag Inflators WQR-53 (2005-2008 Legacy and Outback vehicles) The WQR-53 recall is being expanded to include all 2005-2008 model year Legacy and Outback vehicles. This is an expansion from the current WQP-51 limited regional recall for certain 2005 model year Legacy and Outback vehicles, to a national recall for all 2005-2008 model year Legacy and Outback vehicles. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. Affected Vehicles Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data is scheduled to be available by Monday, December 21, 2015. Model Year 2005* 2005* 2006 2006 2007 2007 2008 2008 Model Legacy Outback Legacy Outback Legacy Outback Legacy Outback *All 2005 model year Legacy and Outback vehicles previously affected by the WQP-51 recall that were not yet repaired will be transferred into to the WQR-53 national recall. Any open WQP-51 coverage for affected 2005 model year Legacy and Outback vehicles will be expired. Any WQP-51 claim submitted after the expiration of the WQP-51 coverage should be submitted under the WQR-53 recall. Description of the Safety Hazard In the event of a crash necessitating deployment of an affected passenger frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Remedy The front passenger air bag inflator will be replaced. Retailer Program Responsibility Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, or in for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Any vehicles listed in a recall/campaign that are in retailer stock must be: Immediately identified. Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair. Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin, which will be issued shortly. Product Campaign Bulletin The WQR-53 Product Campaign Bulletin will be updated on STIS in the near future to reflect this expansion. In the meantime, please refer to the Service Procedures described in the WQP-51 bulletin for the 2005 model year Legacy and Outback vehicles. Limited Parts Availability We are currently experiencing a parts shortage. SOA requests that retailers only order quantities necessary to satisfy anticipated demand. Orders will be monitored by SOA Parts for reasonableness based on AOR assigned VIN population. As a reminder, if a customer requests a loaner car due to the insufficient supply of parts, retailers should make every effort to comply with this request, and should follow normal warranty procedures to obtain reimbursement for the loaner car. See Section 8.4.7 of the Claims Policies and Procedures Manual on subarunet.com for details on rental authorizations. Owner Notification Due to the parts shortage, interim notification letters will be mailed to all affected owners advising them of the recall. This will occur in January, 2016. As parts supply improves, second owner notification letters will be mailed in phases based on the vehicle’s registration history (high absolute humidity areas first) and age of the inflator (oldest to newest).