A91167520451061
Service Bulletin Details
Public Details for: A91167520451061
This bulletin provides instruction on how to properly replace a coaxial connection if it is damaged.
Models from 2016
2016 AUDI A4 |
2016 AUDI A4 ALLROAD |
2016 AUDI A6 |
2016 AUDI A7 |
2016 AUDI ALLROAD |
2016 AUDI Q3 |
2016 AUDI Q7 |
Models from 2015
2015 AUDI A4 |
2015 AUDI A4 ALLROAD |
2015 AUDI A6 |
2015 AUDI A7 |
2015 AUDI Q3 |
2015 AUDI Q7 |
91 Complaints about GPS or satellite radio reception, repair coaxial cable 91 16 75 2045106/1 September 20, 2016. Model(s) Year VIN Range Vehicle-Specific Equipment A4 2015 - 2016 All Satellite Radio or GPS A4 allroad 2016 - 2017 All Satellite Radio or GPS A6 2015 - 2017 All Satellite Radio or GPS A7 2015 - 2017 All Satellite Radio or GPS Q3 2015 - 2017 All Satellite Radio or GPS Q7 2016 - 2017 All Satellite Radio or GPS Condition Customer may report one of the following errors displayed on the MIB display: Satellite Radio: Message Displayed “Linking.” Satellite Radio: Message Displayed “ANTENNA A technical problem occurred. Please contact your Audi dealer.” GPS: Navigation Location Incorrect. Technical Background The coaxial connection on the vehicle main wire harness is not fully connected at the shark fin antenna. This causes a dampening effect on the signal, and creates an intermittent loss of data. Due to movement of the coaxial connector, the terminals have been damaged. Production Solution In preparation. Page 1 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service 1. Verify the customer complaint: Verify the customer’s complaint in an area with a clear view of the sky. GPS and Satellite radio signals may not be available in parking structures, areas with tall buildings, and in certain severe weather situations. Perform a 5 minute road test to allow the GPS signal to refresh and lock. 2. Check DTC fault memory via Guided Fault Finding (GFF): If an open circuit DTC is present with an active/static status for either the GPS or antenna circuit or the satellite radio antenna circuit, then locate the source of the open circuit. This TSB only applies to a poor FAKRA connection at the shark fin antenna. Note the 5F module outputs 5VDC +/- 0.5VDC, carried on the coaxial wiring, and powering the antenna circuit. An open circuit can be located by checking the coaxial wiring for this 5VDC voltage. 3. If the customer’s complaint is intermittent: Wiggle the FAKRA connections and see if the customers concern can be duplicated. See applicable wiring diagram for connector locations as there maybe additional connections apart from the 5F and the antenna connectors. If a concern is identified with any connector other than the connector at the shark fin antenna, this TSB does not apply. Page 2 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 4. Replace the FAKRA connector and coaxial connection at the shark fin antenna for the applicable circuit, see instructions below. Note: The correct circuit can be identified by the color on the antenna connector. See Figure 1. Not all antenna connectors are laid out the same. Satellite radio: Green Navigation: Blue Figure 1. Identify the correct circuit by the color of the antenna connector. Blue: Navigation, Green: Satellite Radio. Connector placement on antenna will change by vehicle options, reference the wiring diagram for your specific vehicle. 5. Follow instructions located in the repair manual to access the FAKRA connectors for the shark fin antenna. Only disconnect the connector for the circuit associated with the customer’s complaint. 6. Cut off a section from the vehicle’s coaxial wiring for the applicable antenna circuit. Make sure the removed section is the same length as the Adapter Antenna Cable (part number 000098710A). Measure this cut based off the cabling you receive, see Figure 2. Page 3 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 2. Measure you’re the cut point on the vehicle’s antenna coaxial wiring (A) based off the length of the replacement coaxial “Adapter Antenna Cable” (B). The removed length of cable from A should be equal to the length of cable B. 7. Utilizing VAS6720 (Aerial Cable Repair Set), identify the coaxial wiring type used in your application (RG174 or RTK031). Reference the vehicle repair manual, or the instructions provided with the VAS6720 and install a female coaxial terminal onto the vehicle side of the coaxial harness. See Figure 3, item A for visual of coaxial cable with female coaxial terminal installed. Utilize the correct female coaxial terminal for the type of coaxial wire in the vehicle. The VAS6720 contains a tool to identify the coaxial type. RG174: 000979910A RTK031: 000979910 8. Install FAKRA connector part number 6Q0035576K onto the female coaxial terminal you installed in the previous step. Ensure the FAKRA connector is fully seated onto the coaxial connector and the locking tab is pressed all the way down. See Figure 3 for example. Figure 3. A: Coaxial wire with female coaxial terminal end installed. B: Insert female coaxial terminal end into FAKRA connector until fully seated. C: Coaxial female terminal is fully seated in FAKRA connector, press down the locking tab of the FAKRA connector. D: Completed assembly. Page 4 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 9. Install the Adapter Antenna Cable onto the shark fin antenna and connect it to the newly installed FAKRA connector from the previous step. Wrap the new FAKRA connection with cloth tape (part number 000979950) to avoid any unwanted noises. Figure 4. Install the Adapter Antenna Cable (A) onto the shark fin antenna and connect to the newly created FAKRA connection (B). Wrap a layer of cloth tape around FAKRA connection B to avoid any unwanted noises. 10. Reinstall parts that were removed to access the shark fin antenna as outlined in the repair manual. 11. Clear all DTC’s and upload GFF log to paperless. 12. Perform road test and verify proper functionality of the repaired antenna circuit. Page 5 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9709 Damage Code: 0026 Labor Operations: Central wiring harness repair – 1 Cable 9709 4151 30 TU A4 Sedan (2017+) and Q3: Headliner remove+reinstall 7084 19XX See ELSA A4 Sedan (2015-2016), A4 allroad (2015 - 2017), A6, A7, and Q7: Diagnostic Time: Antenna remove+reinstall 9138 19XX See ELSA GFF or (when applicable) GFF – Checking and clearing fault codes included in existing labor operations 0150 0000 Time stated on diagnostic protocol (Max 50 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Page 6 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Claim Comment: As per TSB #2045106/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. This TSB is informational only and not applicable to any Audi Warranty. Required Parts and Tools Part Number Part Description Quantity 000098710A Adapter antenna cable 1 6Q0035576K Connector housing for antenna 1 000979950 Cloth adhesive tape 0.1 VAS6720 Aerial Cable Repair Set 1 Only claim one of the connectors listed below depending on the coaxial line type installed in the vehicle 000979910A Aerial Female Connectors – RG174 Line 1 000979910 Aerial Female Connectors – RTK031 Line 1 Additional Information All parts and service references provided in this TSB (2045106) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. ©2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.