24CO

Audi
Date:
September 20, 2016
To:
Audi Dealer Principal, Service Manager, Warranty Administrator, Sales Manager & Parts
Manager
From:
Audi Customer Protection
Subject: Upcoming Emissions Recall 24CO - ECM Software
Certain 2012-2016 MY Audi 3.0L TFSI Engine Vehicles
We would like to inform you of an upcoming Emissions Recall. Please refer to the attached Campaign
Data Sheet for additional information.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
If you have any questions or require additional assistance, please contact Warranty. As always, any
press inquiries should be directed to Audi Public Relations.
Audi Customer Protection
Attachment: Campaign Data Sheet (1)
24C0/8B
Audi
CAMPAIGN DATA SHEET
CAMPAIGN TYPE
SAGA CODE
MARKET(S)
AFFECTED VEHICLES
TOPIC
PROBLEM DESCRIPTION
CORRECTIVE ACTION
Emissions Recall
24CO
United States and Canada
Certain 2012-2016 MY Audi 3.0L TFSI engine vehicles
ECM Software
On certain Audi vehicles with a 3.0L TFSI engine manufactured during a
specific period, the diagnostic thresholds for the catalytic converters were
programmed too tightly in the engine control unit. As a result, the Malfunction
Indicator Light (MIL) may come on even though the catalytic converters are
working properly. If the MIL is on, a vehicle will not pass an emissions
inspection.
Update ECM software
CUSTOMER NOTIFICATION DATE
September 2016
ELSA/OMD Web VISIBILITY DATE
On or about September 21, 2016
VEHICLE COUNT
I
TOTAL AFFECTED
APPROXIMATE REPAIR TIME
SPECIAL TOOLS NEEDED?
USA: 124,700
CANADA: 14,400
Upto50TU
SEE CAMPAIGN WORK PROCEDURE
PARTS REQUIRED
None - software update only
EXPIRATION DATE
None
ADDITIONAL INFORMATION
Dealers must ensure that every affected inventory vehicle has this campaign
completed before deliveey to consumers.
Reguirements for Emissions CamE!aigns Having Customer Notification
{CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles
(OMV) require emissions-related campaigns to be completed prior to vehicle
registration renewal. When campaign work is done you must provide the
owner with a signed "Vehicle Emission Recall - Proof of Correction"
certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online
via the Compliance Label Ordering portal.
Emissions Recall
Code: 24CO
Subject
Audi
ECM Software
Release Date
September 21, 2016
Affected Vehicles
U.S.A. & CANADA:
Certain 2012-2016 MY Audi 3.0L TFS/ Engine Vehicles
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the Q!1£f. valid campaign inquiry & verification source.
Problem Description
,/
Campaign status must show "open."
,/
If Elsa
shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
On certain Audi vehicles with a 3.0L TFSI engine manufactured during a specific period, the
diagnostic thresholds for the catalytic converters were programmed too tightly in the engine
control unit. As a result, the Malfunction Indicator Light (MIL) may come on even though the
catalytic converters are working properly. If the MIL is on, a vehicle will not pass an emissions
inspection.
Corrective Action
Update ECM software.
Parts Information
This action is a software update only; no parts are required.
Code Visibility
On or about September 21, 2016, affected vehicles will be listed on the Inventory Vehicle Open
Campaign Action report under My Dealership Reports (found on www.accessaudi.com & OMO
Web). A list will not be posted for dealers who do not have any affected vehicles.
On or about September 21, 2016, this campaign code will show open on affected vehicles in
Elsa.
On or about September 21, 2016, affected vehicles will be identified with this campaign code in
the VIN Lookup tool at www.audiusa .com.
Owner Notification
Owner notification will take place in September 2016. Owner letter examples are included in
this bulletin for your reference.
Emissions Campaigns
Requirements
(CALIFORNIA ONLY)
The California Air Resources Board and the Department of Motor Vehicles (OMV) require
emissions-related campaigns to be completed prior to vehicle registration renewal. When
campaign work is done you must provide the owner with a signed "Vehicle Emission Recall Proof of Correction" certificate (RC EMISCAVWAU). Order certificates online via the
Compliance Label Ordering portal at www.accessaudi.com .
Additional Information
Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.
Labels can be ordered at no cost via the Compliance Label Ordering portal at
www.accessaudi.com.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine 'Mlether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 1 of 11
Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being
duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair
order.
If customer refused campaign work:
,/
U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
,/
Canada dealers: Fax repair order to Warranty at (905) 428-4811.
Service Number
Damage Code
Parts Vendor Code
Claim Type
24CO (Use the letter 0 , not number zero)
0099
002
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.
Mark labor as causal part
Do not claim wash/loaner under this action
01
Connect Battery Charger
Labor operation: 2706 89 50
10 T.U.
-ANDUpdate software.
Labor operation: 2470 25 99
Time stated on diagnostic protocol
(max 40 TU)
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 2 of 11
Customer Letter Example (USA - 49S)




This notice applies to your vehicle: 
Subject:
Emissions Recall 24CO - Engine Control Module (ECM) Software
Certain 2012-2016 MY Audi 3.0L TFSI Engine Vehicles
Dear Audi Owner,
As part of Audi's ongoing commitment to our environment, and in cooperation with the United States Environmental
Protection Agency and the California Air Resources Board, we are informing you of our decision to conduct an
emissions recall on certain 2012-2016 model year Audi vehicles equipped with a 3.0L TFSI engine vehicles. Our
records show that you are the owner of a vehicle affected by this action.
What is the issue?
What will we do?
On certain Audi vehicles with a 3.0L TFSI engine manufactured during a specific period, the
diagnostic thresholds for the catalytic converters were programmed too tightly in the engine
control unit. As a result, the Malfunction Indicator Light (MIL) may come on even though the
catalytic converters are working properly. If the MIL is on, your vehicle will not pass an
emissions inspection.
Your authorized Audi dealer will install updated ECM software. This work will take about an
hour to complete and will be performed for you free of charge. Please keep in mind that
your dealer may need additional time for the preparation of the repair, as well as to
accommodate their daily workshop schedule.
IMPORTANT!
Please note that if the ECM in your vehicle has been "chipped," "tuned," or otherwise
modified from original factory specifications with aftermarket components and/or
software, work needed to repair, replace, or return the ECM to original factory
specifications is NOT covered under this action.
What should you do?
In order to limit any possible inconvenience, please contact your authorized Audi dealer as
soon as possible to schedule this service. For your convenience, you can also visit
www.audiusa.com and click on the "Find a Dealer" link to locate a dealer near you and
schedule this service.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, please
forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt.
If you have changed your address or sold the vehicle, please fill out the enclosed prepaid
Owner Reply card and mail it to us so we can update our records.
Reimbursement of
Expenses
If you have previously paid for repairs relating to the condition described in this letter, the
enclosed form explains how to request reimbursement. We would be pleased to review your
reimbursement request.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a
reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our
"Contact Us" page at www.audiusa .com.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle's eligibility for repair under this or any other recall/service campaign,
please visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter
your Vehicle Identification Number (VIN).
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
vehicle continues to meet and exceed your expectations. Thank you for your continued loyalty!
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 3 of 11
Customer Letter Example (United States - California)




This notice applies to your vehicle: 
Subject:Emissions Recall 24CO - Engine Control Module (ECM) Software
Certain 2012-2016 MY Audi 3.0L TFSI Engine Vehicles
Dear Audi Owner,
As part of Audi's ongoing commitment to our environment, and in cooperation with the United States Environmental
Protection Agency and the California Air Resources Board, we are informing you of our decision to conduct an emissions
recall on certain 2012-2016 model year Audi vehicles equipped with a 3.0L TFSI engine vehicles. Our records show that
you are the owner of a vehicle affected by this action.
What is the issue?
What will we do?
On certain Audi vehicles with a 3.0L TFSI engine manufactured during a specific period, the
diagnostic thresholds for the catalytic converters were programmed too tightly in the engine
::antral unit. As a result, the Malfunction Indicator Light (MIL) may come on even though the
::atalytic converters are working properly. If the MIL is on, your vehicle will not pass an emissions
inspection.
Your authorized Audi dealer will install updated ECM software. This work will take about an hour
to complete and will be performed for you free of charge. Please keep in mind that your dealer
may need additional time for the preparation of the repair, as well as to accommodate their daily
workshop schedule.
IMPORTANT!
Please note that if the ECM in your vehicle has been "chipped," "tuned," or otherwise
modified from original factory specifications with aftermarket components and/or
software, work needed to repair, replace, or return the ECM to original factory
specifications is NOT covered under this action.
What should you do?
In order to limit any possible inconvenience, please contact your authorized Audi dealer as soon
as possible to schedule this service. For your convenience, you can also visit www.audiusa.com
and click on the "Find a Dealer" link to locate a dealer near you and schedule this service.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, please forward
this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have
changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card
and mail it to us so we can update our records.
Important information for California regulations require that this campaign be completed prior to the time you renew your
California Vehicle Owners vehicle registration. Therefore, please make sure that this campaign is completed prior to
the renewal of your vehicle registration, and that you furnish proof of completion to the
- California Regulations
Department of Motor Vehicles (OMV) in the form of a copy of the dealer's repair order, including
a signed "Proof of Correction" certificate. You obtain this from your dealer after the campaign has
been completed. Please retain the signed "Proof of Correction Certificate" with your vehicle
records. DO NOT MAIL THIS FORM to the OMV, unless requested.
Reimbursement of
Expenses
If you have previously paid for repairs relating to the condition described in this letter, the
enclosed form explains how to request reimbursement. We would be pleased to review your
reimbursement request.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a
reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our
"Contact Us" page at www.audiusa.com .
Checking your vehicle for
open Recalls and Service
Campaigns
To check your vehicle's eligibility for repair under this or any other recall/service campaign, please
visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle
Identification Number (VIN).
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle
continues to meet and exceed your expectations. Thank you for your continued loyalty!
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 4 of 11
Customer Letter Example (CANADA)




This notice applies to your vehicle: 
Subject:
Emissions Recall 24CO - Engine Control Module (ECM) Software
Certain 2012-2016 MY Audi 3.0L TFSI Engine Vehicles
Dear Audi Owner,
This notice is sent to you in accordance with the requirements of the Canadian Environmental Protection Act, 1999.
Audi has determined that a defect, which relates to a prescribed emission standard, exists in certain 2012-2016 model
year Audi vehicles equipped with a 3.0L TFSI engine vehicles. Our records show that you are the owner of a vehicle
affected by this action.
What is the issue?
On certain Audi vehicles with a 3.0L TFSI engine manufactured during a specific period, the
diagnostic thresholds for the catalytic converters were programmed too tightly in the engine
control unit. As a result, the Malfunction Indicator Light (MIL) may come on even though the
catalytic converters are working properly. If the MIL is on, your vehicle will not pass an emissions
inspection. This issue creates no pollution risk in affected vehicles.
What will we do?
Your authorized Audi dealer will install updated ECM software. This work will take about an hour
to complete and will be performed for you free of charge. Please keep in mind that your dealer
may need additional time for the preparation of the repair, as well as to accommodate their daily
workshop schedule.
IMPORTANT!
Please note that if the ECM in your vehicle has been "chipped," "tuned," or otherwise
modified from original factory specifications with aftermarket components and/or
software, work needed to repair, replace, or return the ECM to original factory
specifications is NOT covered under this action.
What should you do?
In order to limit any possible inconvenience, please contact your authorized Audi dealer as
soon as possible to schedule this service. On or about September 21, 2016 the necessary
repair instructions and parts will be available to your authorized Audi dealer.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, please
forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt.
If you have changed your address or sold the vehicle, please fill out the enclosed prepaid
Owner Reply card and mail it to us so we can update our records.
Reimbursement of
Expenses
If you have previously paid for repairs relating to the condition described in this letter, the
enclosed form explains how to request reimbursement. We would be pleased to review your
reimbursement request.
Can we assist you
further?
If your authorized Audi dealer fails or is unable to complete this work free of charge within a
reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM
to 8PM EST at 1-800-822-2834 or via our "Contact Audi Canada" page at www.audi.ca.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your
vehicle continues to meet and exceed your expectations. Thank you for your continued loyalty!
Sincerely,
Audi Customer Protection
The repair information in this document is intended for use only by skilled technicians Vv'ho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine Vv'hether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 5 of 11
Campaign Work Procedure
CD
24CO Emission Recall
NOTE
Damages resulting from improper repair or failure to follow these work instructions are the dealer's responsibility
and are not eligible for reimbursement under this action.
[I)
TIP
If campaign completion label is present, no further work is required.
Required Tools
•
VAS61 S0C - Diagnostic Tester (or
equivalent)
•
VAS5054A- Remote Diagnosis Head (or
equivalent)
•
GRX3000VAS - Battery Tester/Charger (or
equivalent)
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 6 of 11
Repair Instruction
Section A - Check for Previous Repair
•
Applicablle criteria
Campaign/Action
ID(s)
Status
01¢D_
Open~
Enter the VIN in Elsa and proceed to the
"Campaign/Action" screen.
[I)
TIP
On the date of repair, print this screen and
keep a copy with the repair order
•
Confirm the Campaign/Action status
. If the status is closed, no further
work is required.
•
Note the Applicable Criteria ID 
for use in determining the correct work to be
done and corresponding parts associated.
EXAMPLE!
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 7 of 11
Section B - Repair
CD
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are
met;
./
The battery charger is connected to the vehicle battery and remains connected for the duration
of the software update.
•
./
The screen saver and power saving settings are off.
•
./
Under no circumstances should the tester be used on battery power alone during the
software update. Failure to do so may result in the tester powering off during the update,
which could result in damage to the control module .
If using the Bluetooth VAS 5054A transmitter head, it is connected to the tester with a USB cable.
•
./
Failure to do so may result in the tester entering power save mode during the software
update, which could result in damage to the control module .
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
./
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure
to do so may cause the update to fail, which could result in damage to the control module.
Control modules damaged by insufficient voltage will not be covered .
Performing a software update using a Bluetooth connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time
or parts will be denied if the GFF log shows the update was performed using Bluetooth .
The Bluetooth function of the scan tool is physically switched off .
VAS 6150 & VAS 6150A
VAS 61508
VAS 6150C
(Front panel behind handle)
(Right side behind WIRELESS door)
(Left side behind SC/EX door)
AwARNtNG
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s)
during Update Process!
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 8 of 11
[I]
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
•
Open the hood.
•
Open the battery cover.
•
Attach the GRX3000VAS Tester/Charger (or
equivalent) to the vehicle battery.
•
Connect the VAS6150C Diagnostic Tester (or
equivalent) to the vehicle.
•
Start the ODIS program.
•
Confirm that scan tool is communicating with the
diagnostic head by USB .
o
Audi
Sluetootti Is ~ing used.
Cable is being used.
If the Bluetooth symbol is shown  then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and
then reattach to the vehicle.
•
From the home screen of the scan tool select
Flash.
•
Follow the on-screen prompts.
•
Select "SVM code input."
•
Enter SVM code 24COA360.
•
Follow the on-screen prompts.
Proceed to Section C
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 9 of 11
Section C - Campaign Completion Label
Section C - Campaign Completion Label and
Parts Return/Disposal
Install Campaign Completion Label
•
Open the hood.
•
Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next
to the vehicle emission control
information label.
(I]
TIP
Ensure Campaign Completion Label does not
cover any existing label(s).
•
Close the hood.
Proceed to Section D
Section D - Campaign Stamp
I oorlif)' that thi:s camp~ign
h.as ooen performed i stricl
acoordaric:e with lhe apprcable
Audi repair proced ra,
Campaign Stamp
SAGA Code-· - - - - - - T~hnician; _________
Date:
Item#: AUD4927ENG
•
Once the campaign has been completed,
the technician should stamp the repair
order.
•
Stamps are available for ordering through
the Compliance Label Ordering Portal
(item# AUD4927ENG or AUD4927FRE).
OR
Je certifie que oette
campagne de rappel a ete
e;,;ecutee suivant les strictes
directives de reparation
d'Audi
Proceed to Section E (California Only)
CDde de SAGA~-----Teci'lnicieJr
Date:
Item# AUD4927FRE
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 10 of 11
Section E - CALIFORNIA ONLY Requirements for Emissions Campaigns Having
Customer Notification
The California Air Resources Board and the
Department of Motor Vehicles (OMV) require
emissions-related campaigns to be completed prior
to vehicle registration renewal. When campaign
work is done you must provide the owner with a
signed "Vehicle Emission Recall - Proof of
Correction" certificate (RC EMIS_CAL VW).
Certificates can be ordered at no cost online via the
Compliance
Label
Ordering
portal
at
www.accessaudi.com .
(I]
TIP
Ensure owners are aware of the importance of
retaining the completed certificate for their
records. It should be mailed to the California
OMV only upon request.
ALL WORK IS COMPLETE
The repair information in this document is intended for use only by skilled technicians vVho have the proper tools, equipment and training to correctly and safely maintain your vehicle.
These procedures are not intended to be attempted by "do-it-yourselfers," and you should not assume this document applies to your vehicle, or that your vehicle has the condition
described. To determine vVhether this information applies, contact an authorized Audi dealer. ©2016 Audi of America, Inc. and Audi Canada. All Rights Reserved.
September 2016
24CO/8B Page 11 of 11